Question 1

How much does a new HVAC unit cost?

Accepted Answer

It depends on the size of your home and your preferences. In order to determine exactly what you need, our technicians will come to your home and provide a free estimate for the expected cost of your installation.<BR>

Question 2

Do you charge a diagnostic fee?

Accepted Answer

Yes, we charge $79 to diagnose any existing equipment that needs to be serviced or repaired.<BR>

Question 3

Do you make appointments or give a service window?

Accepted Answer

We provide a service window—it’s usually two hours, but on very busy days, it can be as much as four hours. We always confirm appointments the day before, and we’ll call when we’re on our way or if we’re running late. We want our customers to get the best possible service, so our technicians only take one call at a time, which means they don’t have to hurry through an appointment.<BR>

Question 4

Do you offer an annual maintenance service?

Accepted Answer

Yes. Our annual maintenance contract includes a tune-up for the furnace in the fall and the air conditioner in the spring, and participants never pay fees for service calls.<BR>

Question 5

Can you tell me if my furnace or air conditioner is safe to run or needs to be replaced?

Accepted Answer

Yes, we’ll come to your home and provide that service at no cost.

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

PHONE SURVEY RESPONSES FROM 250 VERIFIED CUSTOMERS

DIAMOND CERTIFIED COMPANY PROFILE

COMPANY REPORT MENU