Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Home Theater and Automation Companies Rated Highest in Quality?

Only the best home theater and automation companies in Napa County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified home theater and automation company listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

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INDUSTRY INFORMATION - Napa County – Home Theater & Automation
  • Martin Logan

  • Yamaha

  • Sonos

  • Samsung

  • Denon

  • Control4 Home Automation Systems

  • Denon

  • Stewart Filmscreen

  • Lutron

  • Elk

California Department of Industrial Relations (CDIR) (http://www.dir.ca.gov/)
California Energy Commission (CEG) (http://www.energy.ca.gov/)
Custom Electric Design and Installation Association (CEDIA) (http://www.cedia.net)
Contractors State License Board (CSLB) (http://www.cslb.ca.gov/)
California Department of Consumer Affairs (DCA) (www.dca.ca.gov)

Federated Electrical Contractors (FEC) (http://www.fec.org/)
International Association of Electrical Inspectors (IAEA) (http://www.iaei.org/)
Independent Electrical Contractors Association (IECI) (http://www.ieci.org/)
Northern California National Electrical Contractors Association (NCNECA) (http://www.norcalneca.org/)
National Electrical Contractors Association (NECA) (http://www.necaonline.com/)
Western Electrical Contractors Association (WECA) (http://www.wecia-iec.org/)

Know What You Want
Knowing What You Want Before Hiring a Napa County Home Theater and Automation Company

Carefully consider what you are looking for in home theater and automation. Make a list of the details you want in you home theater and automation system.

Here are some questions that you may want to ask:

  • Do I want a Diamond Certified home automation and home theater company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  • What is my budget for a new home theater / a new home automation system?
  • Am I planning on living in this house over the long-term or am I going to sell it or use it as rental property?
  • What personal and professional characteristics would I like my Napa County home theater and automation company to have such as good communication skills, timeliness, honesty, integrity, and reliability?
  • Am I looking for the best home theater and automation company that will have complete responsibility for the project rather than hire sub-contractors to complete part of the installation?
  • Can this company integrate with other contractors that may be involved such as an architect, designer or carpenter?
  • Are there any changes or repairs I need to make to the house before the home theater and automation company begins their work?
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What To Ask In Person
Interview Questions to Ask in Person

Once you have decided on a few of the best Napa County home theater and automation companies, visit a few of these in person to meet their representative.

Questions you might want to ask include these:

  • Will you provide a written or a verbal estimate for the home theater installation / home automation system specifications?
  • Will you provide a written contract for the home theater services or home theater construction?
  • Can you provide us with 10 recent references for whom you performed similar work?
  • Do you hire any subcontractors for any of the work?
  • Are you fully insured?
  • What kind of warranty or guarantee do you offer on your home theater/home automation services?
  • What does your warranty cover?
  • How many home theaters or automation systems have you completed in Napa County?
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  • What To Ask References
    Questions to Ask of Previous Customers of a Home Theater and Automation Company

    It’s best to choose a Diamond Certified home theater and automation company because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a home theater and automation company in Napa County and the greater Bay Area, you can have confidence choosing a Diamond Certified company.

    Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified home theater and automation company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your home theater and automation.

    Keep in mind, though, that references provided to you by the home theater and automation company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process.

    That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    • Are you happy with your new home theater or home automation system?
    • If you could do things differently, would you and how?
    • Would you recommend this home theater builder or automation company to your friends and family?
    • Can you operate your home theater and automation system easily?
    • Did the home theater construction company or home automation system installer respond to your requests politely, professionally and promptly?
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  • Review Your Options
    Selecting the Right Home Theater and Automation Company

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your choice of a home theater and automation company is an important decision so take your time and carefully research all of your options.

    Before deciding on the best home theater and automation company in Napa County for you, consider the following questions:

    • What does this home theater and automation company offer that is specific to what I need?
    • Does this company offer instruction in learning to operate the home theater and automation system?
    • Is this estimate with in my budget for a new home automation system or a new home theater?
    • Can the home theater and automation company in Napa County meet your needs when it comes to scheduling, customer service and experience?
    • Does the home theater and automation company offer a written warranty to back up their work?
    • Do I feel satisfied with the planned set up of the home theater and the automation?
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  • How To Work With
    Reviewing Your Contract With Home Theater Contractors and Home Automation System Installers

    Putting in a new home theater and automation system is an investment. Plan your budget so you know how much you can spend. After you have found a Napa County home theater and automation company that you can trust, you will have peace of mind having your home theater and automation system installed.

    First, meet with the home theater and automation company and outline what you would like included in your system. Use the notes that you have taken so you can accurately describe any concerns and questions that you have.

    Be very detailed and don’t be in a rush. It is as important for you to hear their suggestions and observations as it is for them to hear you. If you don’t understand something, ask for an explanation. You need to completely comprehend the plan for your home theater and automation system and any potential problems or solutions.

    Be sure to get all estimates in writing before any work begins. The estimate should include an itemized list of the cost of the supplies and the labor. Don’t ever sign a blank estimate.

    Committ to a Napa County Home Theater and Automation Company by Signing a Contract
    When you feel satisfied with the information you have received from your Napa County home theater and automation company, you can sign the contract. Your home theater and automation company should make you feel relaxed about the installation. If there is anything you don’t understand about the electronics or any other aspect of the home theater and automation, they will be willing to take the time to teach you.

    Make sure that they have a phone number where you can be reached at all times.

    If the actual costs exceed the original amount of the estimate, the home theater and automation company must get your approval before moving ahead.

     Getting Re ady for You r Home Theater and Automation Company
    Professional home theater and automation companies are able to handle the very small to very large aspects of their work. However, there are some things that you can do to prepare for them and to make their progress in your home theater and automation installation go more smoothly. Doing these things may even cut down on their labor costs and can keep your home and belongings from being damaged.

    Provide parking space and room for their work vehicles. Contact your home theater and automation company before they begin the installation and ask them how many parking spaces they need and how much room they need for any of their equipment.

    It is also helpful to walk through the area where they will be working so any hazards or clearance issues can be pointed out before the actual installation of your home theater and automation begins.

    Remove any furniture or movable items from the area where they will be working to install your home theater and automation system. Before they begin work on your home theater and automation, remove all of the objects that may be in the way.

    Keep your pets and children away from the area. Your home theater and automation company will be focused on installing your equipment and should not have to watch out for your pets or children at any time. This not only prevents accidents and injury but also any expense that comes from accidents that may happen because of children and pets being in the way.

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  • Be a Good Customer
    You Can Be a Good Home Theater and Home Automation Contractor Customer

    It’s the home theater and automation company’s responsibility put in quality home theater and automation using the best possible installation techniques. But you play a big part in the success of your home theater and automation, too.

    Here are a few simple steps you can take to be a good customer when hiring a Napa County home theater and automation company.

    • Be clear and upfront with the home theater and automation company. Let them know what you want from your home theater and automation company, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • When your contractor contacts you, return calls promptly to keep the home theater and automation company on schedule.
    • Pay for the home theater and automation work promptly.
    • Remember, a friendly smile goes a long way!
    • Before you hire a home theater and automation company in Napa County, restate your expectations and goals, and reiterate to the home theater and automation representative your understanding of the agreement. Most problems with local home theater and automation companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your home theater and automation company if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re installing your home theater and automation. The work will move along more smoothly if your home theater and automation company can reach you for any necessary updates, questions or work authorizations.

    Why would you want to be a good customer? Home theater contractors and home automation companies appreciate customers who are straightforward, honest and easy to work with.

    Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Use the Contract to Check the Completed Work

When your home theater and automation is complete, most companies will give you a written invoice that details the completed work.

This invoice usually includes:

  • The home automation and home theater company’s name and physical address.
  • The total cost for supplies, including the amount due for labor.
  • Any applicable warrantees or guarantees provided by manufacturers or the company.
  • A list of all services performed.
  • An itemized list of all the supplies purchased.

It is wise to compare the completed work with the written invoice.

Ask your contractor to walk through your home with you and show you the completed home theater and automation. Check the work with the invoice.

During the walk-through, ask if there are any special instructions for maintaining your new home theater and automation. If you have any questions about the work or equipment, now is the time to ask.

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Written Warranties
Ask for Guarantees On Your New Home Theater and Home Automation System

Most good home theater and automation companies will offer warranties on the home theater and automation systems and materials that are used. All details of the warranty should be provided to you in writing.

For your protection, this information should include:

  • The home automation and home theater company’s name, physical address and license number.
  • If the warranties are transferrable to the new owner if you sell your home.
  • Your responsibility if you place a warranty claim (i.e., if you have to pay for labor or materials, or if you are required to pay a prorated amount).
  • What products and parts of the home theater and automation system are covered. This should also include whether the company will replace or repair your home theater and automation equipment in the event of a product failure.
  • Terms, limitations and exclusions on the materials and workmanship.
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Top 10 Requests
Most Popular Napa County Home Theater and Home Automation Services

The top requests for home theater and automation in Napa County are listed below.

Home automation switches can remotely control your lights and appliances. Switches can remotely dim and control lights and also turn appliances on or off.

Plug In Controllers
Plug in controllers allow you to immediately control appliances and lights in your home by just plugging them into an outlet. You can use your cell phone to turn on lights or even turn on the heater.

Automation Software
Automation software is a computer based software that allows you to control appliances and lights from your computer. Lights and appliances can be programmed to turn on and off at certain times or to activate a motion sensor.

Wireless Remote Controls
Wireless remote controls can control lights, appliances and home theater equipment.

Automation Module
Automation modules control your lights and appliances by remote. Lights, stereos, sprinkler systems, appliances and garage doors can be controlled by remote with an automation module.

Home Theaters and Home Entertainment Systems
Home theater and entertainment uses a screen and projector or high end DVD player and television to recreate “going to the movies.” Amplifiers and surround sound add to the overall experience.

Home Intercoms
Intercoms are another system that allows for greater security. Intercoms and other door answering systems allow you to talk to visitors before they enter the premises and to communicate from room to room in your home.

Home Automation Kits
Home automation kits are available as a more inexpensive way to begin home automation. You can choose various kits for lighting, security systems, and home theater. These kits give you all that you need to start your home automation system including detailed instructions.

Home Automation Starter
A home automation starter will allow you to control a few of your appliances and lights etc., from anywhere in your home. You may want to start with a basic and add to this.

Motion Sensors
Motion sensors control appliances and lights by motion. Lights can be programmed to turn on when someone walks in the room. Appliances can also be programmed to turn on with motion. Motion sensors are also popular for attics, porches, garages, and basements.

Popular Home Theater and Home Automation Brands
The top requests for home theaters and automationn systems in Napa County are listed below.

  • Bose Home Audio Systems
  • Sony Home Theater Systems
  • Action Home Automation
  • Dynex Home Audio System
  • Onkyo Home Audio System
  • Pioneer Audio Home Theater Systems
  • Samsung Home Theater System
  • Smarthome Home Automation Systems
  • ELAN Home Systems
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Glossary Of Terms
Glossary of Terms for Home Theater and Home Automation System Contractors

Absorption is the reducing of acoustical energy.

audio codec 3
Audio codec 3 is an encoding system that compresses digitally into a single bitstream.

Also known as: Dolby Digital, AC3

academy curve
Academy curve minimizes noise with an intended roll-off in the system’s playback. In old movies this keeps the sound from being unpleasant.

acoustic suspension
Acoustic suspension is an enclosure in a sealed speaker that uses trapped air to help control the woofer.

Advanced Television Systems Committee
Advanced Television Systems Committee is a committee that is directed by the government. The ATSC developed the digital television transmission system.

Also known as: ATSC

Amplifier is a component that increases an audio signal’s level.

Attentuate is to reduce or turn down.

Bass is low frequencies below 200 Hz.

Boost is to increase sound to make it brighter or louder.

Brightness is the control that makes your image brighter. In audio, brightness refers to having too much treble.

compact disc
A compact disc is a disc which allows you to digitally format with 74 to 80 minutes of recording.

Also known as: CD

Controller is a handheld wireless remote or a processor or receiver.

Also known as: wireless remote

Damping is the controlling of vibration by means of an electrical or mechanical device.

dynamic range
Dynamic range is the difference between the lowest and highest levels. In audio, this is decibels and in videos, this is contrast ratio.

heat, ventilation and air conditioning automation systems
Heat, ventilation and air conditioning are systems that can be controlled by remote receivers or computers.

Also known as: HVAC

house master keypad
House master keypad is a device that is installed to allow control all of the automation. It also communicates with room keypads.

individual dimmer
Individual dimmer allows for dimming in individual rooms or areas.

Infrared is a frequency of light that is invisible. Television and audio video equipment often utilize infrared remote controls.

infrared connecting block
Infrared connecting block is mounted on a wall and allows one to connect emitters by small plug-in jacks.

Also known as: infrared connecting blocks

infrared emitter
Infrared emitter sends out an infrared light which is sent by a remote control.

Also known as: infrared emitters

infrared receiver
Infrared receiver receives infrared signals which is then sent from a room to an appliance allowing you to control it.

Also known as: infrared receivers

Macro is a group of commands that are executed in order sequentially.

Microphones are used with voice recognition to capture voices.

Also known as: mixers

power line carrier
Power line carrier allows devices to communicate through the existing power line wiring. Signals are sent and received through the wiring.

Also known as: PLC, professional lighting control

power supply
Power supply is a device that plugs in to convert to a lower voltage which is used for electronic components.

preset dimmer
Preset dimmer allows you to control a room with multiple dimmers which are controlled by one keypad.

recordable compact disc
Recordable compact disc is a disc which is recordable.

Also known as: CD-R

room master keypad
Room master keypad is a keypad that controls a room for lighting. They will control local dimmers and sp
eeds of fans.

voice recognition software
Voice recognition software is software for home automation that allows you to control by voice command.

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Frequently Asked Questions
FAQ About Home Theater Systems and Home Automation Systems

Q: Why choose a Diamond Certified home theater and automation company?
A: Diamond Certified helps you choose a home theater installer and home automation company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only home theater and automation companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified home theater and automation company.

Q: Define home automation.
A: Home automation is the technological system or systems that are installed in your home to make your life more efficient. These systems are a convenience and will enhance your lifestyle.

Q: What does a home control system do?
A: A home control system can virtually change the way you live and the choices are practically unlimited. Some of the systems that you may want to control are: lighting, controlling the climate or temperature of your home, networking computers, security systems, controlling window blinds, and other touch screen controls.

Q: Can a home automation system save money?
A: Actually, a home automation system can save you money by saving energy especially with lights. Timers will turn off your lights saving light bulbs and energy. Motion sensors will turn lights off after motion or movement has not been detected in a room for a period of time that you set. Other devices that are controlled by home automation can be programmed to turn off also. Any saving of energy will save you money.

Q: What are the benefits of having a home automation system?
A: There are many benefits from having a home automation system. One of these benefits is that your home will be enhanced. You will be able to press a single button and do a multitude of tasks. You can turn on your television, or change the lighting, lower the blinds and many other tasks. The benefits of being able to change the lighting will be very dramatic. Lights can be made dimmer and change the mood of the room you are in. Lights also complement the architectural elements of your home.

You will find your comfort and convenience are also improved. We have all grown accustomed to changing the channels of our televisions from our chair but now you can change the channel, dim the lights, control the stereo, set the thermostat and many other functions from your chair, bed or anywhere in the house. This will save you time and effort. You will no longer have to get dressed to run outside and turn the lights off in a detached building or get out of bed to turn the lights off in a different part of the house. All of these conveniences are available to those with disabilities which can give them independence. Even quadriplegics can gain independence by controlling every appliance in the house.

A home automation system can also save you money. A large percentage of the average household budget is spent on lighting. And a large portion of this is wasted because of outdated equipment and being used inefficiently. By utilizing automatic timers  and dimming controls on the lights, much of this waste can be cut. An automated system will also regulate your water heater, air conditioning, heater and other systems so they are only on when they are needed.

Home automation increases the security of your home. Traditional alarms only alert you when the robber has entered your home but a new security system lets you push a button to turn on all of the lights in the house and flash alarm lights to deter the robber. Police will tell you that good lighting helps prevent crime.

Home automation will also make your homer safer. Motion detecters can detect movement and let you know if anyone is in the house. Many injuries occur because people fall in the dark and trip over things. Now lights will automatically light your way as you walk through your house.

Q: What is a home theater?
A: Home theater is setting up a place any your home that gives you the experience of being at the movie theater. Audio and video equipment are set up to give you similar sound and visual effects similar to a theater.

Q: Do I need surround sound for my home theater?
A: Surround sound gives you more of the experience of a movie theater so if you are looking to replicate that you will need surround sound. Surround sound will allow the viewer or listener to experience the sound coming from every direction.

Q: Does a projector or a television work best for a home theater?
A: The decision to have a projector or a television really depends on where you are going to have your home theater. Projectors work best in a room that is fairly dark or can be dimmed to make the picture clear. If your home theater is not in a dedicated room for viewing, you may want to get a large screen or plasma television.

Q: What is the purpose of amplifiers in a home theater system?
A: Amplifiers create the surround sound you are wanting in a home theater system. It is very critical to the amplifier to have a good power supply. Without a quality power supply, your resulting sound will be poor and may even have interference noise.

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