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Why Trust Diamond Certified Hardwood Floor Refinishing Companies Rated Highest in Quality?

You are the customer. If your goal is to choose a hardwood flooring refinishing contractor that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified hardwood floor refinishing company. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated hardwood flooring refinisher and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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Gary Jones is a 30-year veteran of the hardwood flooring industry and owner of Jones Floor Designs, a Diamond Certified company. He can be reached at (925) 365-6761 or by email.

Gary Jones

diamond certified contributor profile and expert article

Gary Jones: A Hardwood Education

By James Florence, Diamond Certified Resource Reporter

ANTIOCH — Gary Jones’ professional account is a model example of “do what you know,” which, in his case, was hardwood flooring. “In high school, I had a friend whose father owned a floor covering business and I started working for him during the summers,” he remembers. “After graduating, I didn’t have any set plans, so I decided to continue in the flooring trade. I trained for quite a few years and stuck with it. Eventually, after 25 years in the industry, I made the move to start my own business.”

Today, as owner of Jones Floor Designs, Gary says his favorite part of his job is seeing the final product. “I enjoy transforming a floor that’s in poor condition into something that looks great. It’s very fulfilling to see the results of my work and know the homeowner is going to love it as well.”

A lifelong resident of Northern California, Gary currently resides in Antioch with his wife, Heidi. “I moved to the Bay Area from Southern California when I was 15,” he remembers. “I spent my young adult years in Clayton, which was a nice, country setting. In general, I like this part of the Bay Area because it’s less urban than other areas.”

Outside of work, Gary likes to spend as much time as possible outside. “I’m an outdoors kind of person, and I enjoy dirt biking, boating and ca