Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Why Trust Diamond Certified Electric Vehicle Charging Station Contractor Rated Highest in Quality?

You are the customer. If your goal is to choose a foundation contractor that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified foundation company. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated foundation contractor and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Contra Costa County – Electric Vehicle Charging Station Contractor CATEGORY

Jeremy Carlock is a 14-year veteran of the electrical industry and owner of Got Watts Electric, a Diamond Certified company. He can be reached at (925) 268-0666 or by email.

Jeremy Carlock

diamond certified contributor profile and expert article

Jeremy Carlock: High Wattage

By James Florence, Diamond Certified Resource Reporter

PLEASANT HILL — While pursuing a career in law enforcement, Jeremy Carlock decided to cushion his professional future by learning a trade on the side. Little did he know, this secondary venture would later become his primary livelihood. “After high school, I enrolled in the California Highway Patrol Academy,” he recounts. “When one of my classes was put on hold, I went to work for a family friend who owned an electrical company. I figured it would be good to learn a skill that would keep me employable, in case I was ever laid off from law enforcement. After a couple of years, I decided to switch my focus to electrical work and applied to a union apprenticeship program.”

Having transitioned into full-time electrical work, Jeremy thought his future was secure—that is, until the economic downturn of 2008 left him without a job. However, amidst this seeming career setback, he was able to find a silver lining. “The 2008 crash hit the electrical industry really hard,” he remembers. “The company I worked for went from 125 employees to about 15, and I was one of the last to be laid off. Fortunately, I had been doing a little electrical work on the side, so it allowed me to devote more energy toward developing my own business. Things really started to take off around 2010, and my business has been growing ever since.”

Today, as owner of Got Watts Electric, Jeremy says his favorite part of his job is getting to the root of difficult problems. “I love troubleshooting—sometimes I call myself a professional problem solver. Whether it’s determining the cause of a malfunction or figuring out a creative way to access a hard-to-reach space, problem-solving is probably the most enjoyable part of it for me.”

A lifetime resident of the East Bay, Jeremy resides today near Benicia with his wife, Andrea, and their infant son, Justin. Not surprisingly, he says the bulk of his time outside of work is devoted to his family. “Most of my hobbies have been put on hold due to the birth of our child. Normally, my wife and I enjoy outdoor activities and trying different restaurants, but right now, we spend all of our time caring for and playing with our son.”

In regard to a professional philosophy, Jeremy invokes the age-old Golden Rule. “My staff and I try to treat everyone the same way we’d want to be treated,” he explains. “So, when it comes to our customers’ projects, we take care of them and make sure they’re happy. We take the same detail-oriented approach on every project, regardless of its size, because to us, the customer’s satisfaction is always the top priority.”

When asked the first thing he’d do if he were to retire tomorrow, Jeremy says it would be a toss-up between two choices. “I would either rent a motorhome and take my family on a road trip or fly us to Mexico and hang out on the beach. Whichever sounds better at the time—I guess I can’t go wrong either way.”

Ask Me Anything!

Q: What are your favorite TV shows?
A: “Gold Rush” and “Deadliest Catch.”

Q: What’s your favorite season?
A: Summer—it’s warm, and I’m able to get outside and do things.

Q: What’s your favorite type of food?
A: I like Asian cuisine, particularly Thai and Japanese food.

Q: What was your favorite toy as a child?
A: Legos.

Q: Who’s your favorite movie monster?
A: I like vampire movies, so I’d have to say Dracula. He’s like the Sean Connery of vampires!

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The Whole House Fan Advantage

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PLEASANT HILL — If you’re looking for a more energy-efficient way to cool your home, a whole house fan might be the solution. During the summer, it’s common for people to run their air conditioners until late at night, not realizing that… Read more

Expert Video Tip

Video: Advantages of a Whole House Fan

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Complete Video Transcription:

PLEASANT HILL — Host, Sarah Rutan: If you’re looking for a low-cost, energy-efficient way to cool your home, it’s worthwhile to consider the many benefits of a whole… Read more

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Contra Costa County – Electric Vehicle Charging Station Contractor
  • QuietCool

  • Lutron

  • Siemens

Contractors State License Board (CSLB) (http://www.cslb.ca.gov/)
California Department of Consumer Affairs (DCA) (www.dca.ca.gov)
Electric Vehicle Association (EVADC) (www.evadc.org/charging)
Electric Auto Association (EVA) (www.electricauto.org)
Electric Auto Association of Silicon Valley (EAASV) (www.eaasv.org)
Electric Auto Association Central Coast Chapter (CCEAA) (www.eaacc.org)
East (SF) Bay EAA (www.ebeaa.org)
Golden Gate Electric Vehicle Association (www.ggeva.org)
North (SF) Bay EAA (www.nbeaa.org)

Know What You Want
Understand Your Needs Before Calling Local EV Charging Companies

Electric car owners have different charging needs depending on the make and model of their EVs, their driving habits, their personal preferences, and their living and working situation.

It's vital that you think carefully about your needs before seeking the services of local electric car charging station contractors in Pleasant Hill, Concord, Martinez, Richmond and Brentwood and the rest of Contra Costa County. Knowing what you want and need will help ensure that you get the services you most need and keep you from paying too much for services and equipment that you don't want.

Think about the following questions and write down your answers. This will help you formulate better interview questions for local EV charging station companies near you and will keep you on track as you move through the hiring process.
 

  1. Do I want a Diamond Certified electric vehicle charging station company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  2. Do I need residential EV charging station installation services, or am I looking for electric car charging centers for my commercial building, office park, or business?
  3. What type of electric vehicle do I have, and what are the manufacturer recommendations and specifications for my vehicle in terms of recharging the battery?
  4. Do I have any specific needs or limitations that may change the type of product or equipment I have installed? (This may include outdoor parking only, two or more electric vehicles that need regular charging, limited access to electric wiring that may make installation more complicated, etc.)
  5. How many miles do I drive on the average day or week? (If you regularly run your vehicle's battery down to a near-zero charge or travel long distances every day, you may want to opt for a higher level charging unit.)
  6. Do I have access to other EV charging stations near me at my work, town or favorite leisure spots?
  7. What personal and professional characteristics am I looking for in my Contra Costa County EV charging station professional?
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What To Ask In Person
Questions to Ask Contra Costa County EV Sales, Installation and Service Providers

Now that you've learned a little more about the good electric car charging centers near you, the next step is to meet with local installation contractors about the equipment and services they provide.

This gives you a chance to meet with some of your favorite contractors in person to see if their face-to-face customer service is as good as the care you received over the phone during your initial interview. It also lets the EV charger installers in Pleasant Hill, Martinez, Concord, Richmond, Brentwood, Danville, Antioch, Walnut Creek, Pittsburg and San Ramon and near you see your home or business and the location where they’ll be installing the new charging station if you hire their company.

Here are some questions you may want to ask:

  1. What brand and type of charging station do you recommend for my needs?
  2. How long do you expect the installation work to take?
  3. What can I do to make the installation go more smoothly? (This may include making space for installation, keeping an area of your driveway or garage clear for work crews, providing special parking areas, or others.)
  4. Will you pull all permits necessary for this work, or do I need to do that?
  5. Do you get any kind of kickbacks or rewards for selling certain types of EV charging stations?
  6. How many charging stations like the ones I'm considering have you sold and installed? Do you feel that they are the best equipment and value for my money?
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  • What To Ask References
    Discuss the EV Charging Contractors with Their Previous Customers

    Your electric vehicle was an investment that you plan to have for years to come, and your electric vehicle charging station will help preserve that investment and keep it running on a daily basis. So of course you want to hire a reliable, skilled, trustworthy EV charging station installer to put in your new charger at your home, business or other location.

    When it's time to hire an electric car charger installation service, it’s best to choose among Diamond Certified electric vehicle charging station contractors in Concord, Richmond, Antioch, Walnut Creek and Pittsburg and the rest of Contra Costa County because all certified companies have passed an in-depth ratings process that most other companies can’t pass.

    If you are looking for quality in an electric vehicle charging station company in Contra Costa County and the greater Bay Area, you will have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies, including local EV charging station installers.

    And you don't have to worry about being fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers of local companies.

    If you can’t find Diamond Certified electric car charging station installation company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your electric car charger installer.

    Keep in mind, though, that references provided to you by electric vehicle charging station contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are often cherry-picked to include only customers the company knows were satisfied, instead of randomly selected from all their customers.

    If you do call references on your own, specifically ask for a list of the electric vehicle charging company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    The list below will provide you with sample questions you can ask clients of customers you're considering hiring.

    1. What services and products did this EV charging station company provide for you? (This can include residential electric car charging station installation, commercial EV charging stations, charging station repair, quick charge electric car charging stations, etc.)
    2. Were you satisfied with their work, customer service, products and business manner?
    3. Did this company help you choose the best electric vehicle charging station for your needs, location and vehicle?
    4. Did the EV charging station installer communicate well with you and answer your questions to your satisfaction?
    5. If you live in Moraga, Lafayette, Briones, Canyon,  Rheem Valley, Pinole, Vine Hill, Maltby, Blackhawk, Clyde, Tara Hills or a small town, was this local electric car charging service willing to come to your location? Did they charge an extra fee for travel?
    6. What did you like best about this Contra Costa County electric vehicle charging station company?
    7. Is there anything that didn't go as expected? What was it, and was it avoidable?
    8. Did the final cost match up with the original estimate and contract?
    9. Would you recommend this company to friends and family?
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  • Review Your Options
    Hire Good EV Charging Station Companies in Contra Costa County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    When you need a charging station for your electric car, you can feel pressured to make a fast decision. However, it's in your best interest to take your time and find the Contra Costa County EV charging station contractor that best suits your needs.

    Start by researching among the best EV charging companies in Contra Costa County, including those that serve San Ramon, Danville, Brentwood, Martinez and Pleasant Hill and your area. Take your time interviewing local contractors and their references, and get to know your options. This will help you decide which company is the best choice for you now and in the long run.

    To find the best electric vehicle charging installation contractor in Contra Costa County for you, review the notes you've taken during your interviews and while you were doing research, and ask yourself these questions:

    1. Does one or more EV charging station contractors in Contra Costa County provide the products, brands, services, customer service, timing and value for which you're searching?
    2. Does the electric car charger contractor communicate clearly and effectively with you? Is he or she willing to listen to you and can he or she answer your questions effectively?
    3. Can the contractor explain the installation process and give you a time line for the work?
    4. Are there warranties or guarantees that back up both the product and the installation work? Will the EV contractor put those warranties in writing?
    5. Is the EV charging company you're considering a local company with a good reputation for providing quality work and caring for customers even after the electric car charging station installation is complete?
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  • How To Work With
    Get the Best Electric Car Charging Companies in Contra Costa County to Want Your Job

    Electric vehicle charging station installers in Contra Costa County can be as choosy when it comes to whom they work with as consumers.

    Bidding jobs can be an expensive for companies, and some companies shy away from working with customers who seem to be price shopping for rock-bottom prices or not interested in value. That can show a customer is looking for price first rather than quality, and EV battery charging station companies who provide great value aren't usually interested in bidding wars.

    Likewise, companies want to work with customers who show themselves to be honest, reliable and reasonable. High-maintenance, demanding, rude clients can be too much trouble, so good EV charging companies in Pleasant Hill, Concord, Martinez, Richmond and Brentwood and the rest of Contra Costa County that are in demand may forgo working with them in favor of clients who value their services.

    Here are some ways you can encourage good electric car charging station companies in Contra Costa County to bid on your EV charger installation job:

    • Shop among local electric vehicle charging center contractors in Contra Costa County. Most companies prefer to work in their local area, as it enables them to provide better and more timely service. It also shows that you’re serious about quality products and good installations. That’s important because some questionable EV charger installation contractors travel long distances to install cheap products that local companies can’t compete with when it comes to price.
    • Be honest if you’re accepting other bids and interviewing other EV charger installation contractors. But let them know you’re gathering just a few bids, not dozens, so that they know you're simply doing your job as a savvy consumer and not hunting for low price over good quality.
    • Look for good value, not just lowest price. The first question that contractors often hear is about price, so it’s important to show that you understand the importance of quality and value.
    • Be the kind of customer local EV charging center installers want to work with. Return calls, be honest and open, explain your needs clearly, and be ready to accept recommendations and advice from the professionals.

    Maximize Your Agreement with Contra Costa County Electric Car Charging Installers
    You’ve found the best Contra Costa County EV charging station contractor for your job—the one that best fits your needs, meets all your requirements, gives you the attention and service you deserve, and makes you feel comfortable with your choice to hire their company.

    Now is the time to ask for a contract that includes price, product and timing specifics. They should also provide you with a written document that addresses number of employees, work that needs to be done, job start date and intended completion date, and warranty information.

    The contract you sign with your Contra Costa County electric car charging station company, whether they're located in Danville, Antioch, San Ramon, Walnut Creek and Pittsburg or another area, should protect you, your property and your contractor.

    Contracts are legally-binding documents and you will be held legally liable for any contract or agreement you sign. For this reason, never sign a blank or incomplete estimate or contract. Read the entire document and be sure you understand the terms before you sign it. Don’t be afraid to write in your own requests or put in writing the verbal agreements you’ve made with the company representative or owner to ensure that they are honored.

    Confirm guarantees at this time, and verify that manufacturer warranties apply to the electric vehicle charging station you've chosen. Make sure that the equipment and the installation services are covered for a reasonable amount of time and that you understand your role in reporting problems. You should also confirm any actions or inactions on your part that will revoke the guarantees or render them invalid.

    When you are happy with the terms of the contract, both you and the contractor should sign and date the document. Then, set a start date and move forward with the installation.

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  • Be a Good Customer
    How You Benefit By Being a Good EV Charging Station Installation Company Customer?

    Why would you want to be a good customer when dealing with Contra Costa County EV charging station installers?

    Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Electric vehicle charging station contractors in Contra Costa County appreciate customers who are straightforward, honest and easy to work with. Taking steps to be a good customer may help the work go more smoothly and any problems you encounter may be more easily resolved.

    It's your Contra Costa County electric vehicle charging station company's job to help you identify your needs, help you choose the right electric car charging station for your needs, install it and give you good information about using and maintaining your new EV charging station.

    But you play a big part in the success of the electric vehicle charger installation, too. In fact, by taking responsibility for your part of the working relationship, you can often get a better result and the process will be more enjoyable.

    Here are a few simple steps you can take to be a good customer when hiring Contra Costa County electric vehicle charging station contractors in Concord, Richmond, Antioch, Walnut Creek and Pittsburg and beyond.

    • Be clear and upfront with your electric vehicle charging station installer. Let them know what you want from your new EV charging station, what you’re expecting from the installation process and your new EV charger, and specific ways the company can satisfy your expectations.
    • Remember, a friendly smile goes a long way in creating a friendly working atmosphere, preserving your professional partnership, and minimizing any conflicts or disagreements.
    • Before you hire an EV charging station contractor in Contra Costa County, restate your expectations and goals, and go over the agreement or contract. Most problems with local service companies occur because of a miscommunication. Being clear about your expectations and theirs can help you avoid most conflicts.
    • Ask your electric vehicle charging station contractor if you should call to check on the EV charging station installation progress or if he will call you with updates.
    • Give your service representative a phone number where they can reach you at all times while they’re researching, installing and servicing your new electric vehicle charging station. The work will go more smoothly if the installer can reach you for any necessary updates, questions or work authorizations.
    • Return calls promptly to keep you electric vehicle charging station installation on schedule.
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Check The Work
Review Your Invoice and Compare It To Your EV Charging Station Contract

Once the work is completed on your new EV charging station installation, you'll want to review the new system and compare it to the contract you've signed with your electric car charging contractor.

Then you'll want to ask your contractor for an invoice that reflects the work that was done. Compare the finished work with the invoice to be sure that all work was done as expected and promised.

The invoice from electric vehicle charging station contractors in Pleasant Hill, Martinez, Concord, Richmond, Brentwood, Danville, Antioch, Walnut Creek, Pittsburg and San Ramon and the rest of Contra Costa County should include the following:

  • The electric vehicle charging station contractor's name, physical address and state license number.
  • A complete list of all work performed.
  • An itemized list of all materials used and installed, including the brand name of the products installed.
  • The total cost for the EV charging station installation services, including the itemized amount charged for labor.
  • A written explanation of any warranties or guarantees provided by the product manufacturers and the electric vehicle charging station contractors.
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Written Warranties
Protect Your Investment with Warranties from EV Charging Station Contractors

Before your Contra Costa County electric car charging station installer leaves the premises, ask for written proof of any warranties or guarantees you've been promised. Warranties can be voided or your ability to ask for and receive these guarantees may be limited if you fail to confirm them before your contractor leaves the work site.

Not all EV charging station companies warranty their work, and not all charging station brands offer the same guarantees. However, if your Contra Costa County EV charging installer promised you guaranteed services and products, he or she should give you a written document that contains the following:

  • The Contra Costa County electric vehicle charging station contractor's name, physical business address and state license number.
  • A description of what exactly the warranty covers. This should include whether the contractor will repair or replace faulty materials or workmanship, or whether the manufacturer will pay for repairs or replacement in the event of an equipment failure.
  • Any exclusions to the warranty must be explicitly stated.
  • Your responsibility in case of a problem and what you need to do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or is prorated (meaning, the warranty coverage and amount owed for repair or replacement diminishes over time).
  • If the warranty coverage is transferable to a new owner.
  • Any actions on your part that may invalidate the warranty.
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Top 10 Requests
Requests Made of Contra Costa EV Charging Station Companies

As electric vehicles become more popular, the range of EV charging station capabilities and equipment grows. Below are some of the most commonly requested products and services from local electric car charging station contractors in San Ramon, Danville, Brentwood, Martinez and Pleasant Hill and beyond.

Residential Electric Car Chargers
Electric car owners often like to have charging capabilities at their homes. That's where residential EV charging centers come in. Most Contra Costa County electric car charging companies will install car charging systems at client homes. This can include wiring, installation and service. This may also include EV chargers at apartment buildings, duplexes, condos, student housing and other multi-family residences.

Commercial Electric Vehicle Charging Stations
The popularity of electric cars keeps increasing, making it necessary for cities, businesses and other commercial entities to consider installing EV charging stations. Malls, shopping centers, coffee shops, libraries, cities and townships, gas stations and convenience stores, and other commercial locations have begun to install electric vehicle chargers in their parking lots to draw electric car drivers to their locations. These tend to be quick charge stations that can charge vehicles in 10 to 30 minutes based on the type of vehicle and level of current charge.

Tesla Charging Stations
Tesla uses a proprietary charging platform, so Tesla owners can't use just any EV charging station they see. Instead, most have a charging station installed in their garage or use a Level 1 charging station that allows them to plug into a standard 120V wall plug. Customers throughout Pleasant Hill, Concord, Martinez, Richmond and Brentwood and other areas with Tesla vehicles can benefit from the convenience of having their own in-home EV charging station.

DC Quick Charge Electric Vehicle Charging Stations
These EV charging stations are higher voltage—about 480 volts—which mean that they charge the vehicles much faster. Most take about 30 minutes to charge an EV car. These charging stations are used for travelers and those that are only stopped for a short period of time. Most cities and stores with EV charging stations in their parking lots use DC quick-charge stations. Level 3 and Quick DC Charging systems can also be used for recharging large vehicles such as buses, commercial vehicles and fleet vehicles that need to be powered quickly so they can get back on the road. These stations are very expensive (usually around $100,000), so they are almost never used in home garages.

EV Charging Station Installation Services
Electric car charging station installation is often more involved than simply plugging in to an existing outlet. EV charging station installers in Contra Costa County provide skilled, licensed, to-code installation services for all types of electric car chargers.

Electric Car Charging Station Service
EV charging stations need service and repair from time to time, but such service and repairs should only be done by qualified and licensed EV charging station contractors. These people have the training, tools and expertise to repair and maintain electric vehicle chargers in residential and commercial locations to keep them running correctly and to maintain your investment.

Electric Wiring for EV Charging Station Installation
Level 2 and Level 3/Quick Charge EV charging stations require special electrical wiring. Local Contra Costa County EV charging station installers may be able to provide this service, or they may subcontract with other companies in Danville, Antioch, San Ramon, Walnut Creek and Pittsburg, Clayton, Byron, Los Medanos, San Pablo, Rodeo, Martinez, Crockett, Discovery Bay and beyond to provide EV charging station wiring.

Multi-Unit EV Charging Stations
Apartment buildings, stores, commercial buildings and other businesses and residences often serve multiple residences and customers with electric cars. In these situations, a single EV charging station is rarely enough. Instead, multiple EV charging stations and electric car charging stations with more than one hookup are necessary. Some electric car charging station installers in Contra Costa County, including those in Pleasant Hill, Martinez, Concord, Richmond, Brentwood, Danville, Antioch, Walnut Creek, Pittsburg and San Ramon specialize in stations that recharge more than one electric vehicle at a time.

Level 1 Charging Stations
Level 1 charging can take up to 20 hours to charge a typical vehicle that's completely depleted. Level 1 charging uses relatively low voltage of 110-120 volts. These EV charging stations are the least expensive to install, as they generally plug into a standard household outlet.

Level 2 EV Charging Station Installation
These EV charging stations are commonly used for overnight charging and public electric vehicle charging stations. Most home electric car charging stations are Level 2 stations, which take about 6-8 hours to charge the typical vehicle and have a voltage of about 220 volts.

Popular Brands of Electric Car Charging Stations

  • GE
  • Leviton
  • Nissan
  • Bosch
  • Schneider Electric
  • AeroCironment
  • Eaton
  • Dannmar
  • GearWrench
  • Husky
  • Lebgrand
  • Siemens
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Glossary Of Terms
Glossary of Terms for Electric Car Charging Station Customers

The following are terms and definitions related to local electric vehicle charging stations and recharging electric vehicles.

battery electric vehicles
Vehicles that are all-electric with no internal combustion engine. They must be plugged in to be recharged. Popular types of battery electric vehicles are Nissan Leaf and Ford Focus Electric.

Also known as: BEV

charging
Charging is the act of refueling or recharging an electric vehicle's battery with electricity. EV battery recharging time depends on the size of the battery and the amount of electric current or voltage flowing into the battery through the charging station.

Also known as: EV charging, electric car charging

DC quick charge electric vehicle charging stations
These EV charging stations are higher voltage—about 480 volts—which mean that they charge the vehicles much faster. Most take about 30 minutes to charge an EV car. These charging stations are used for travelers and those that are only stopped for a short period of time. Most cities and stores with EV charging stations in their parking lots use DC quick-charge stations. Level 3 and Quick DC Charging systems can also be used for recharging large vehicles such as buses, commercial vehicles and fleet vehicles that need to be powered quickly so they can get back on the road. These stations are very expensive (usually around $100,000), so they are almost never used in home garages.

Also known as: EV quick charge stations, quick charging EV stations, Level 3 charging stations

electric vehicle
Electric vehicles are cars, trucks, SUVs and other vehicles that completely runs on electric power. These vehicles have batteries that need to be recharged at an electric vehicle charging station.

Also known as: EV

electric vehicle charging station
Electric vehicle charging stations are charging centers with external chargers that attach to electric cars. Stations provide a certain voltage of charging power to recharge electric vehicle batteries. Some EV charging stations are meant for residential garages (these are often lower voltage and used to charge a vehicle overnight), business parks and commercial uses (most often mid-range voltage and take a few hours to charge a vehicle), and quick-charge stations with higher voltage that can charge electric cars in a short time to get shoppers and travelers back out on the road.

Also known as: EVSE, electric vehicle supply equipment, charging station, electric recharging point, plug-in electric vehicle recharging, EV recharging, charging point, charge point

electric vehicle range
Electric vehicle range is the distance a vehicle can travel on electric power before needing a battery recharge. Pure electric vehicles need to be recharged before they can continue, while hybrid vehicles can switch over to gasoline power until they can get to a EV charging station.

Also known as: battery distance, electric vehicle distance, EV battery distance

hybrid electric vehicles
Vehicles with an electric motor and an internal combustion engine. Toyota Prius and Ford Fusion Hybrids are popular HEVs.

Also known as: HEV

internal combustion engine
Internal combustion engines are those that burn fuels including gasoline and diesel to power the engine. Some electric vehicles are in fact partial electric or hybrid vehicles that also can run on fossil fuels to prolong their range.

Also known as: ICE, gas-powered vehicle

Level 1 charging
Level 1 charging can take up to 20 hours to charge a typical vehicle that's completely depleted. Level 1 charging uses relatively low voltage of 110-120 volts. These EV charging stations are the least expensive to install, as they generally plug into a standard household outlet.

Also known as: low-voltage EV charging stations

Level 2 charging stations
These EV charging stations are commonly used for overnight charging and public electric vehicle charging stations. Most home electric car charging stations are Level 2 stations, which take about 6-8 hours to charge the typical vehicle and have a voltage of about 220 volts.

Also known as: day EV charging stations, residential electric car charging stations, opportunity charging EV systems, opportune charging systems

neighborhood electric vehicle
Neighborhood electric vehicles are those that are battery-powered cars that are legal for driving on public streets that have speed limits of or less than 35 MPH. Most drivers of neighborhood electric vehicles use them to get around in small communities, retirement villages, business parks and commercial complexes, school campuses and other self-contained communities or neighborhoods.

Also known as: NEV

plug-in hybrid vehicles
Plug-in hybrid vehicles are electric cars that have both an electric motor and internal combustion engine. They can run only on electric power alone for a limited distance or can run on gasoline. They plug in to an EV charging station to charge. Popular types of plug-in hybrid vehicles are Chevy Volt, Toyota Prius Plug-In Hybrid and Fisker Karma.

Also known as:PHEV

range anxiety
Drivers of electric vehicles are sometimes said to have “range anxiety” or nervousness about how far they can drive before running out of battery charge. As charging stations become more popular in cities across the Greater Bay Area and the country, range anxiety will decrease because there will be more places for electric car drivers to charge their vehicles.

Also known as: battery anxiety, fear of running out of charge

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Frequently Asked Questions
Frequently Asked Questions About EV Charging Stations and Electric Car Charging

The following FAQs and responses will give you a better idea of what you can expect to hear from local electric car charging contractors regarding choosing, installing, servicing and using EV charging stations at your home or business.

Electric car charging station installers throughout the Greater Bay Area may have slightly different answers to your questions, however, depending on the type or electric vehicle you drive and the type of charging station you're considering or have installed. So be sure to use these questions as a guide and to ask your EV station contractor questions for answers specific to your needs.

Q: Why choose Diamond Certified electric vehicle charging station contractor?
A: Diamond Certified helps you choose a electric vehicle charging station contractor with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only electric vehicle charging station contractor rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified electric vehicle charging station contractor.

Q: Are home EV charging stations safe?
A: You shouldn't worry about the safety of your home electric car charging station if you've purchased a high-quality name-brand station and had it installed by a professional EV charging station contractor. Charging stations are designed to only allow electrical flow when they are connected to an electric vehicle. Additionally, safety features built into electric cars mean that they can't be put into gear or driven while plugged in.

Q: How can I find a local public charging station near me?
A: Public charging stations are becoming more popular in the Greater Bay Area and throughout the country. There are a number of ways to find local EV charging stations. The Department of Energy hosts an Alternative Fueling Station Locator on their website that shares charging station locations online and on your mobile device. Many electric car manufacturers also have more information about local charging stations. You can also download smartphone apps that locate EV charging stations near you.

Q: Do all electric cars fit universally on all charging stations?
A: Most EVs from most auto manufacturers fit standard EV charging stations. Likewise, most electric car charging stations are built to accommodate all types of electric vehicles. However, this is an important question to ask of your electric car charging contractor, especially if your electric vehicle is a less common brand or rare make or model.

Q: Can I install my own new electric car charging station?
A: You shouldn't attempt this. It is very important that you hire an electric vehicle charging station contractor to install your new EV charger. The higher voltage means that you risk major injury or even death from electrocution if you attempt to install your EV charger yourself. A licensed electric vehicle charging station contractor will know the local codes, pull permits and install your new charging station safely and legally.

Q: If I live in an apartment, how can I charge my electric vehicle?
A: As the popularity of electric cars surges, more and more rental units are installing EV charging stations for their residents. If you live in an apartment, duplex or rental unit, talk with your landlord about the possibility of installing an electric car charging station where you and other residents can charge your electric and hybrid vehicles. This can be a draw to other renters in the future, and prices for EV charging stations are more reasonable than ever, so many rental and apartment building owners may be open to installing charging stations.

Q: How fast can I charge my EV battery at a charging station?
A: That depends on the type of battery your electric car has and the type of EV charging station it's plugged into. Some car vehicle charging stations take 12 to 24 hours to charge fully, others take 6-8 hours. Fast charge electric car charging stations can charge an electric vehicle in 30 minutes.

Q: How will I know when my EV is completely charged?
A: Most electric cars have a battery gauge on the dashboard, and most charging stations also have a display that tells when the charging session is completed. You can stop the charging process at any point, however, without damaging your vehicle or the charging station.

Q: Do electric vehicle charging stations require special wiring or hookups?
A: Most do, as they often have higher voltage than typical household appliances. Talk with your electric vehicle charging station company to learn what specifications and requirements are needed to install the EV charging station you're considering.

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