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What We Can’t Promise – Limit of Liability

Posted on December 08, 2017 by Matt Solis

The Diamond Certified® symbol is not a promise of a company’s future performance or your actual satisfaction with that company. We endeavor to perform the rating process accurately and without bias according to the description supplied by our organization. Furthermore, we believe that the methodology used to ascertain this rating and award Diamond Certified is a fair representation of the qualifying company’s high customer satisfaction level during the period of the rating. Since we rely on multiple sources of information and each company’s performance can change over time, we cannot guarantee the accuracy of the information provided herewith. The content and materials provided are provided “As Is” and without warranties of any kind, either expressed or implied. Read more

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Diamond Certified Featured in Game 7 of the World Series!

Posted on November 02, 2017 by Jennifer Chan

Astros DodgersCongratulations to the Houston Astros for winning the 2017 World Series—their first championship in franchise history! It was an exciting series and Game 7 was no exception, especially since two of our Diamond Certified Resource television commercials ran during the broadcast: one in the bottom of the fourth inning and one in the bottom of the sixth inning. Read more

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My Go Bag

Posted on October 12, 2017 by Joy Lanzaro

One woman’s thoughts on what to pack in an emergency

by Joy Lanzaro, Director, Mediation and Compliance

Few of us have ever witnessed fire damage to residential and commercial structures like we’ve seen in the North Bay over the past few days. Many of us are experiencing a combination of emotions as a result, and anxiety is running high. One way to be prepared and manage anxiety is to put together a “Go Bag” just in case you need to quickly evacuate. My Go Bag is tiny because I’m single—one dog, no kids. Nearly all of my financial and insurance business is transacted online, so that eliminates some documentation. Read more

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Tips for Donating to Charity

Posted on October 04, 2017 by Jennifer Chan

Here are some tips for donating to charity, now or at any time (adapted from Consumer Reports):

  • If you plan on claiming your donation on your tax return, make sure the charity you’re interested in is tax-exempt.
  • Watch out for sound-alikes. It’s not uncommon for low-rated charities to select names similar to high-rated charities.
  • When possible, give directly to the charity itself rather than a professional fundraiser or other go-between.
  • Read more

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Send the Kids Back to School with Green in Their Backpacks

Posted on September 08, 2017 by Jennifer Chan

According to the Nielsen Company, parents and students will spend just under $1.6 billion on back-to-school supplies this year. Spending even a portion of that on “green” products would have a meaningful impact on the environment.

When buying paper, check the labels and choose the product with the highest post-consumer waste (PCW) content. (That’s the waste paper from our homes and offices.) Treecycle.com and Green Paper Company are two of the online retailers that make it easier to buy tree-friendly back-to-school supplies.

You’re going to need pens and pencils to go with that paper. Forest Choice #2 cedar pencils are certified by the Forest Stewardship Council “to have originated from environmentally well-managed forests.” Biodegradable cornstarch pens and other green writing tools are available from Green Earth Office Supply. Read more

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Industry Overview: Pest Control

Posted on August 29, 2017 by Suzanne Carroll

The Bay Area’s moderate climate and abundant green space make pest control a year-round problem. At any given time, residents may find their homes overrun with insects such as termites and fleas or confronting trespassing animals like mice and rats. While many are eager to eliminate potentially harmful pests, there are also concerns about the effects of pesticides on people and pets. In this article, we’ll demystify the pest control industry by defining key terms used by professionals, providing tips for a pest-free home and answering frequently asked questions about eliminating pests.

Key Terms for Pest Control

Broad spectrum: Something that affects a wide range or large number of organisms. In pest control, Read more

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Nine Tips for Working with Contractors | Infographic

Posted on August 15, 2017 by Jennifer Chan

Starting a remodeling project? Keep these nine tips at hand! Read more

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