Welcome Our New Diamond Certified Companies

Posted on June 29, 2021 by Suzanne Carroll

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Welcome Aboard!

We’re pleased to announce that the following companies have recently been awarded Diamond Certified. That means they’ve passed our rigorous 12-step rating process and scored Highest in Quality and Helpful Expertise®. Read more

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The 2021 Summer Diamond Certified Directory Update is Here!

Posted on June 10, 2021 by Matt Solis

Have you received your free copy of the 2021 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and real estate to optometry and dentistry. Read more

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How to Use the 2021 Diamond Certified Directory

Posted on April 20, 2021 by Matt Solis

Each profile in the 2021 Diamond Certified Directory lists everything you need to make a smart choice. Photo: American Ratings Corporation ©2021

Since the beginning of April, the 2021 Diamond Certified Directory has been arriving at the homes and businesses of consumers throughout the Greater Bay Area. We mailed more than 800,000 directories and we’ve been thrilled with the response! (If you didn’t get your FREE copy, click here.) Read more

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Posted in: Uncategorized, Consumer News, Consumers, Diamond Certified News
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The 2021 Diamond Certified Directory is Coming!

Posted on March 23, 2021 by Matt Solis

The 2021 Diamond Certified Directory is in the final stages of production, which means printing is just around the corner! More than 800,000 copies of the Directory will be sent to homes and businesses throughout the Greater Bay Area. Each Diamond Certified company is presented with a full-page profile that includes:

  • Contact information (address, phone number, website, email)
  • Services and service areas
  • Business profile and philosophy
  • Verbatim survey responses from real, verified customers
  • In-depth ratings information, including customer loyalty and customer satisfaction rankings
  • Legal information (insurance coverage, California business license)
  • Read more

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The 2021 Winter Diamond Certified Directory Update is Here!

Posted on January 12, 2021 by Matt Solis

Have you received your free copy of the 2021 Winter Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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The 2020 Fall Diamond Certified Directory Update is Here!

Posted on October 20, 2020 by Matt Solis

Have you received your free copy of the 2020 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Follow Diamond Certified on Social Media!

Posted on September 03, 2020 by James Florence

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Did you know you can get Helpful Expertise® in your social media feed? We post daily on Facebook, Twitter and Instagram, sharing everything from quick consumer tips to the latest Diamond Certified Blog articles and much more. Read more

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