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Seven Summer Scams

Posted on July 25, 2017 by Chris Bjorklund

Along with rising temperatures this summer, we’re going to see a rise in seasonal scams. I’ve been getting warnings from consumer protection agencies about what to watch out for, and I want to pass them on to you. You may have heard of some of these rip-offs before, but be aware that new variations always pop up and can catch even the savviest consumers off guard.

1. Magazine scams
This scam ramps up in the summer with young people going door-to-door selling magazine subscriptions. They claim they’re working their way through college and need to make a certain number of sales to earn points for scholarships. That’s not true. Most of the time, Read more

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Fire-Safe 2017: Defending Your Home Against Wildfires

Posted on July 03, 2017 by James Florence

This year’s ample rain brought relief from the longstanding drought, but its deferred aftereffects have many California residents feeling an opposite sentiment. Following a profusion of spring growth, the onset of summer heat has transformed the landscape’s verdant splendor into a dry tinder, setting the stage for what fire authorities predict to be a harsh wildfire season. So far, this forecast appears to be accurate: According to a recent CNBC report, as of June 24, the amount of California acreage burned by wildfires is up threefold compared to this time in 2016.

While most of the fires thus far have taken place in Southern California, the state’s northern regions have an equally incendiary potential, Read more

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Happy Customer Highlights

Posted on June 29, 2017 by Jennifer Chan

While we love receiving all kinds of feedback from consumers about Diamond Certified companies, we particularly love hearing the kudos! Here’s what some happy customers have to say about their recent experiences with Diamond Certified companies.

Linda emailed to tell us she’s been using the Diamond Certified Directory for years. She hired Atlas Landscapes last fall and says “…they were exceptional in every way and truly surpassed my expectations. The customer service and quality of work were what I thought I’d get and more.” Read more

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Posted in: Consumer News, Consumers, Customer Service
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What’s Worth Splurging On?

Posted on June 27, 2017 by Chris Bjorklund

I’ll be the first to admit that I really like getting good deals and saving money, but like most of you, I also like to splurge on some things. Sometimes I find that saving money can actually mean spending more on a quality product that will last a long time. For example, during a kitchen remodel, I bought a faucet that was on sale and it failed in the first year. The second faucet I purchased was three times more expensive, and so far it has lasted seven years. I’m so happy that I decided to splurge for a quality product. Read more

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The 2017 Summer Diamond Certified Directory Update is Here!

Posted on June 22, 2017 by Matt Solis

Have you received your free copy of the 2017 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Camp Grandma and Grandpa: Tips for Hosting Your Grandkids This Summer

Posted on June 20, 2017 by Suzanne Carroll

This year, countless children will be spending at least part of their summer at one of their favorite destinations: their grandparents’ house. If you’re planning on welcoming your grandkids this summer, you’re likely thinking about how to fill those special days. Maybe you’re planning beach outings or trips to the museum; maybe you’re also dreading the mess or worried someone might get hurt. Find out how you can get your home and yard ready for those rambunctious kids (and how to get your home back to normal once they’re gone).

Start with safety

The safety precautions you take will depend on your grandchildren’s ages. For the youngest visitors, put any hazardous products (cleaning products, Read more

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Keeping Your Cool: 4 DIY Air Conditioning Maintenance Steps

Posted on June 08, 2017 by James Florence

Your air conditioner is designed to keep your home cool during the summer, but like any system, it requires ongoing maintenance to sustain peak operating efficiency. While some maintenance steps are best left to an HVAC professional (such as handling refrigerant), there are others you can perform yourself. Here are four DIY air conditioning maintenance steps:

1. Change the air filter. Before turning on your air conditioner for the season, inspect the air filter and replace it as needed. A new air filter will provide cleaner, fresher indoor air in addition to optimizing airflow and general system performance. Read more

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