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Should Your Foundation Contractor be EPA Lead-Safe Certified?

Posted on June 20, 2019 by James Florence

If your home needs foundation work, you’ll obviously want to hire a contractor with plenty of experience and relevant industry certifications. However, one certification you may not have considered is EPA lead-safe certification. After all, that’s just for painters, right? The reality is that foundation contractors are just as beholden to the EPA’s rules on lead-safe protocol—a lesson Mark Corrallo of All Seasons Construction learned the hard way. Read more

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Posted in: Hardscaping, Home Remodeling, Consumer News

The 2019 Summer Diamond Certified Directory Update is Here!

Posted on June 18, 2019 by Matt Solis

Have you received your free copy of the 2019 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and real estate to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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How to Use the 2019 Diamond Certified Directory

Posted on April 16, 2019 by Jennifer Chan

Each profile in the 2019 Diamond Certified Directory lists everything you need to make a smart choice. Photo: American Ratings Corporation ©2019

Since the beginning of April, the 2019 Diamond Certified Directory has been arriving at the homes and businesses of consumers throughout the Greater Bay Area. We mailed more than 800,000 directories and we’ve been thrilled with the response! (If you didn’t get your FREE copy, click here.)

We wanted to take a moment to remind you of all the great features the Diamond Certified Directory contains.

Every company listed in each county-specific directory has earned the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality and Helpful Expertise®. Our ratings team works year-round vetting local companies. They phone past customers, verify licenses, and ensure that things like certifications and insurance are up-to-date. Read more

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Posted in: Uncategorized, Consumer News, Consumers, Diamond Certified News
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The 2018 Fall Diamond Certified Directory Update is Here!

Posted on October 11, 2018 by Matt Solis

Have you received your free copy of the 2018 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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How To Choose a Contractor

Posted on October 09, 2018 by Joy Lanzaro

How to Choose a Contractor for Your Home Improvement Project, in 8 Easy steps.

Today we’re republishing one of our most popular (and useful) posts from Joy Lanzaro, Director of Mediation & Compliance.

Here are eight steps you can take to hire a reputable remodeling contractor:

  1.  Obtain multiple bids (if possible). Getting multiple bids is a great way to ensure you’re making an informed choice. If you sign a contract, you have exactly three days to rescind in writing. Upon rescission, the contractor must return your deposit. If your area has been declared a disaster area, the three-day Right of Rescission extends to seven days.
  2. Check license information. By law, anyone who undertakes to improve your home or property must have a contractor’s license if the cost from start to completion will exceed $500.
  3. Read more

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Posted in: Uncategorized, Consumer News, Consumer Events, Consumers, Customer Service, Diamond Certified News, Home Improvement
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Savvy Consumer Tip: Debt Collection Rules

Posted on August 23, 2018 by Chris Bjorklund

Debtors, know your rights! In this video, Savvy Consumer Chris Bjorklund explains the rules and guidelines debt collectors must follow when they try to collect a debt. Read more

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Posted in: Consumer News, Consumers, Savvy Tips
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The 2018 Summer Diamond Certified Directory Update is Here!

Posted on June 19, 2018 by Matt Solis

Have you received your free copy of the 2018 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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