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Response to the 2017 Diamond Certified Directory

Posted on April 27, 2017 by Jennifer Chan

Throughout April, the 2017 Diamond Certified Directory has been arriving in mailboxes all around the Bay Area (if you haven’t received your FREE copy yet, click here), and we’re thrilled with the responses we’ve been getting. Our ratings team spends 100 percent of their time conducting stringent customer satisfaction research to identify companies that qualify for the Diamond Certified award. The Diamond Certified Directory is our opportunity to present these top rated companies to consumers, so we love hearing from people who are using the directory to find new companies to meet their needs. Here are some samples of what we’ve been hearing:

“I engaged Westward Builders this year because I got a reference from you,” says Catherine C. Read more

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Posted in: Consumer News, Consumer Events, Consumers, Diamond Certified News
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How To Choose a Contractor

Posted on January 18, 2017 by Joy Lanzaro

Here are eight steps you can take to hire a reputable remodeling contractor:

1. Obtain multiple bids (if possible). Getting multiple bids is a great way to ensure you’re making an informed choice. If you sign a contract, you have exactly three days to rescind in writing. Upon rescission, the contractor must return your deposit. If your area has been declared a disaster area, the three-day Right of Rescission extends to seven days.

2. Check license information. By law, anyone who undertakes to improve your home or property must have a contractor’s license if the cost from start to completion will exceed $500. You can check contractors’ licenses at cslb.ca.gov. Read more

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Posted in: Uncategorized, Consumer News, Consumer Events, Consumers, Customer Service, Diamond Certified News, Home Improvement
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(Un)Paving Paradise with Small Business Saturday

Posted on November 22, 2016 by Jennifer Chan

by Jennifer Chan

“Don’t it always seem to go that you don’t know what you’ve got ’til it’s gone?” -Joni Mitchell

Welcome to November: the start of shopping season. Whether your holidays include hot cider, tamale-making or Chinese food on Christmas, they probably also include spending. In 2015, the United States spent more than $630 billion on holiday shopping (about 20 percent of the retail industry’s total sales for the year). American shoppers spend around $900 on gifts alone every holiday season, plus more on food, entertainment and travel. Read more

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Posted in: Consumer News, Consumer Events, Consumers, Diamond Certified Extras, Personal Stories
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Consumer Response to the 2016 Diamond Certified Directory

Posted on April 28, 2016 by Jennifer Chan

2016 directory coverWe’re thrilled about the publication of our 2016 Diamond Certified Directory. (If you haven’t received your FREE copy in the mail yet, click here.) The 10 county-specific versions have been arriving in Bay Area mailboxes throughout April and we’re already seeing significant usage. We spend a lot of time getting the Diamond Certified Directory just right, so we love hearing from consumers who use it.

Barbara S. writes, “My husband and I keep the directory in a handy place because it’s our ‘go to’ resource when we need to find a service provider for our home and/or health.” Read more

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Posted in: Uncategorized, Consumer News, Consumer Events, Consumers, Diamond Certified News
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The Show Must Go On: Why the Home Show Remains a Vital Institution in the 21st Century

Posted on January 28, 2016 by James Florence

As modern technology evolves, people are becoming less inclined to leave the comfort of their homes. The Internet has made everything from shopping to entertainment a mere click away, and even substantial ventures like home remodeling projects can be planned in virtual space. However, while the information superhighway has certainly hastened the speed at which we learn, communicate and accomplish things, there remains much to be said for taking the scenic route—that is, seeing and experiencing things in person.

Take, for example, the longstanding convention of the home show: an event that assembles professionals from all walks of the home improvement industry to exhibit products, techniques and services for local consumers. Read more

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Posted in: Consumer Events, Consumers, Home Improvement

Visit us at the Sonoma County Fall Home Show!

Posted on September 14, 2015 by Jennifer Chan

Where
Sonoma County Fairgrounds

When
Friday, Sept. 18: 12pm – 7pm
Saturday, Sept. 19: 10am – 7pm
Sunday, Sept 20: 10am – 5pm

For more details, visit fall.sonomacountyhomeshow.com.

This weekend, our new event manager, Brandi Brush, will join a few old hands at the Diamond Certified booth at the Sonoma County Fall Home Show. Please stop by and say hi!

Home and garden shows are terrific resources for anyone beginning, finishing or just dreaming about a home improvement project. With hundreds of exhibitors, they usually feature just about every kind of home improvement contractor you can imagine. Read more

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Consumer Response to the 2015 Diamond Certified Directory

Posted on May 14, 2015 by Jennifer Chan

We’re so excited about the publication of our 2015 Diamond Certified Directory! (If you haven’t received your FREE copy in the mail yet, click here.) The 11 county-specific versions began arriving in Bay Area mailboxes last month, and the response has been great. “It arrived the same day that a tree fell in my yard,” writes Louisa K. in Albany. “I found a tree service professional who came out right away.” Calvin G. in Palo Alto keeps the Diamond Certified Digital Directory on his smartphone so he can always find a quality service provider, and Cassandra C. from San Francisco says, “I love the directory. I don’t trust anybody but Diamond Certified to work on my house.”

Tip Rated Local Businesses Read more

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Posted in: Consumer News, Consumer Events, Consumers, Customer Service, Diamond Certified Experts, Diamond Certified News
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