Emphasizing the “Thanks” in Thanksgiving

Posted on November 19, 2020 by Chris Bjorklund



Let’s face it—this Thanksgiving is going to be really different for most of us. My family started talking about how we might safely get together for the holiday back in October. All options were discussed, ranging from everyone doing their own “thing” to having a socially distanced barbecue outside. We also thought people could stagger their visits and stay outdoors (there are only nine of us) with some overlap. We all agreed on the main thing: it’s a pandemic Thanksgiving, so everyone has to be flexible. The final plan isn’t finalized and it will most assuredly evolve until we get closer to the holiday. Read more

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Posted in: Holiday Related, Seasonal, Consumers, Personal Stories, Savvy Tips
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The 2020 Fall Diamond Certified Directory Update is Here!

Posted on October 20, 2020 by Matt Solis

Have you received your free copy of the 2020 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News

5 Tips for Choosing a Mattress

Posted on October 01, 2020 by James Florence

mattress floor model in a mattress store

Do you have trouble sleeping? You’re not alone. According to the CDC, one-third of U.S. adults say they usually get less than the recommended amount of sleep (at least seven hours). While a variety of factors can cause poor sleep (sleep apnea, excessive screen time, etc.), one of the most basic is a lack of comfort. If you aren’t comfortable on your current mattress, you may have difficulty sleeping regardless of your bedtime routine.

If you’re thinking about replacing your mattress, plan to make a well-informed and carefully considered purchase. After all, with the sheer variety of mattress styles and features nowadays, it can be difficult to determine which is the right fit for your particular needs. Read more

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Posted in: Consumers
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Don’t Let Your Guard Down!

Posted on September 24, 2020 by Chris Bjorklund

It’s easy to get complacent when we’re all so distracted by what’s going on in the world. Unfortunately, distracted people can be easy targets for all kinds of scams, especially online scams. Here’s a case in point.

About three weeks ago, I received an email from an acquaintance asking me if I had an Amazon account (red flag). Nancy said she was having trouble with her credit card and wanted to buy a $200 Sephora gift certificate on Amazon to surprise her niece for her birthday, which was the next day (red flag). Read more

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Posted in: Consumer News, Personal Stories, Savvy Tips
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Getting Back to Normal?

Posted on August 25, 2020 by Chris Bjorklund

I’m happy to be writing for the Diamond Certified Consumer Report again after a short hiatus. Since March, so much has happened to all of us (I was in a scary car accident, my husband had foot surgery and I broke my leg to boot!) that I don’t really know what getting back to “normal” means right now. But let me share a few observations.

Most of us are beginning to resume some activities, albeit with many adaptations. I’ve continued having groceries delivered, but now I make brief forays into stores that have best practices. Read more

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Posted in: Safety, Consumers, Personal Stories, Savvy Tips
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2020 California Wildfire Recovery Resources

Posted on August 19, 2020 by Matt Solis

flame burst near california firefighters

With wildfires threatening residential areas in multiple parts of California, Governor Gavin Newsom has declared a State of Emergency. Once again, Northern California residents must grapple with fire, heat, and smoke affecting their homes and communities.

As previous wildfire events have taught us, recovery is a slow and often confusing process. Below, you’ll find resources to help you get started and make sense of your options.

You can visit our wildfire preparedness page for information on preventing future wildfires. Read more

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Posted in: Fire Prevention, Fire & Water Damage, Safety, Bay Area, Consumers, Savvy Tips
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How To Safely Remodel Your Home During COVID-19

Posted on July 10, 2020 by Guest Blogger

This article originally appeared on the blog of MSK Design Build, a Diamond Certified company.

You’ve been sheltering in place or working at home since March, and it slowly dawns on you that it may be time to remodel your kitchen (or bathroom or your whole home). Join the crowds! Our phones are ringing off the hooks as many East Bay residents are eager for a fresh look and feel in their bathroom, an updated fireplace and new flooring, or a beautiful and functional new kitchen. The first question that may come to mind is, “How can I remodel safely during the COVID-19 pandemic?”

As a design build firm that has been safely and busily back to work since May 4, Read more

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Posted in: Home Remodeling, Home Maintenance, Safety, Consumers, Home Tips, Home Improvement, Savvy Tips
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