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The 2017 Fall Diamond Certified Directory Update is Here!

Posted on November 07, 2017 by Matt Solis

Have you received your free copy of the 2017 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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Why Wildfire Victims Need to Beware of Fraudulent Contractors

Posted on November 02, 2017 by Suzanne Carroll

The recent wildfires destroyed thousands of homes and businesses in Northern California and left others in need of urgent repairs. With their lives upended, many residents are looking to start over and return to their former routines as quickly as possible. But those rebuilding after the wildfires need to move cautiously, as conditions are ripe for contractor scams. Unfortunately, history has shown that after a catastrophe, there are many bad actors ready and willing to take advantage of the vulnerable.

Contractors (especially good ones) are in high demand following a disaster. At the same time, there’s a lot of money available to the construction industry due to payouts from insurance policies and the Federal Emergency Management Agency (FEMA). Read more

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Posted in: Consumers, Home Tips
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So Many Ways to Find Helpful Expertise!

Posted on October 26, 2017 by Chris Bjorklund

This summer, my husband and I had a flooring problem in our home. We have a rolling desk chair that was scratching the engineered hardwood flooring in a downstairs office, so we placed an area rug near the desk. However, the rug was too thick to move the chair back and forth easily. The next thing we tried was a plastic floor mat on top of the area rug. That solution kind of worked, but it wasn’t aesthetically pleasing. It bugged me every time I walked by the desk.

Finally, I decided to get some expert help from my local Diamond Certified flooring store. They recommended buying a commercial-quality remnant and having it cut to fit the area around the desk. Read more

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Posted in: Consumers, Personal Stories, Savvy Tips
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Industry Overview: Chiropractic Care

Posted on October 10, 2017 by Suzanne Carroll

Millions of Americans have sought pain relief through chiropractic treatments. As an alternative form of care, chiropractic doesn’t face the same scrutiny as traditional medicine, which makes it more important for patients to educate themselves about the field. The old image of chiropractors as “spine-crackers” is outdated; today, practitioners use an array of techniques to heal patients. Below, we’ll define some chiropractic approaches, offer some tips for spinal health and answer some questions you may have before seeking treatment. Read more

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Posted in: Consumers, Health Tips
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Welcome to the New and Improved!

Posted on October 05, 2017 by Jennifer Chan

Last year, we set ourselves a challenge: Improve our website without losing any of the great features consumers use and love. Today, we’re excited to announce the launch of the newly redesigned!

We came into this project confident that the Diamond Certified Resource is the best way for consumers to find local, top rated companies. We knew our website averages more than 430,000 visitors per year, and most of these visitors are Bay Area consumers who are seeking helpful expertise and companies they can trust. We also knew we could make our website even better.

We had two goals with this redevelopment project:

  1. Make it easier for consumers to find all types of solutions,
  2. Read more

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Posted in: Consumer News, Consumers

Happy Customer Highlights

Posted on September 28, 2017 by Suzanne Carroll

Many Bay Area consumers had great experiences with Diamond Certified companies this summer, and they’ve been letting us know about them.

The Breens from Walnut Creek recently completed a major project with Kodiak Construction, replacing a circular driveway, walkways, a porch and a patio at their home. They found Kodiak’s estimator “very easy to work with,” adding, “he came to our home several times to better understand what we wanted, he helped educate us about our options and the final estimate was easy to understand.” The Breens described the work crew as “the hardest working we’ve ever encountered” and praised their respectful treatment of pre-existing landscape features. “A lot of their business comes from repeat customers and we can see why,” wrote the Breens. Read more

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Posted in: Consumers
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Concentration Station: How to Create a Home Office

Posted on September 05, 2017 by Suzanne Carroll

According to the Bureau of Labor Statistics, close to 25 percent of all employed Americans work from home at least some of the time. This is hardly surprising given increasingly longer commutes and the growth of the gig economy. If you’re part of this trend of telecommuters, you probably already know that working from home has its upsides and downsides. The key to staying on task while surrounded by the distractions of home is to create a home office where you can be your most productive. Let’s go through the steps.

Step 1: Establish Your Work Station

If you’re lucky enough to have a dedicated room for a home office, Read more

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Posted in: Consumers, Home Improvement
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