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Home, Health and Auto Checklist: January 2018

Posted on January 04, 2018 by Suzanne Carroll

From gutters and gardens to oil changes and tire rotations, it can be challenging to keep up with the annual maintenance for your home and car. And let’s not forget that the Bay Area is a unique place where seasonal maintenance looks a little different. Where else in the country do you have heavy fog one month and wildfire risk the next? That’s why we’ve created the 2018 Diamond Certified Home Service Calendar. It’s designed to help Bay Area residents organize and execute all their maintenance tasks throughout the year, and it also features numerous helpful tips and insider knowledge from Diamond Certified Expert Contributors. Read more

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Posted in: Consumers, Diamond Certified Extras
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Start Fresh: A New Year’s Checklist

Posted on January 02, 2018 by James Florence

In addition to implementing personal resolutions, the New Year is an ideal time to review and renew your to-do list.

It’s no wonder the custom of adopting annual resolutions coincides with the year’s beginning rather than its middle or end. A new year means a fresh start—a milestone that signals an opportunity for positive change. Like a blank canvas to a painter, the New Year invites us to entertain new possibilities, inspires us to innovate upon the past and fills us with “momentum of purpose.”

While this sense of positive propulsion is often directed toward personal development, it can also be useful for accomplishing tangible goals, which is why the New Year is an ideal time to review and renew your to-do list. Whether you need to catch up on overdue maintenance, have a project you’ve been putting off or simply want to start off on the right foot, Read more

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Posted in: Holiday Related, Consumers
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Happy Customer Highlights

Posted on December 19, 2017 by Suzanne Carroll

Throughout the year, we’ve heard from so many Bay Area consumers who’ve been thrilled by their results of working with Diamond Certified companies. Some of the most grateful are those who’ve embarked on major projects, like David White of Oakland, who chose Paradigm Concrete & Construction, Inc. to build a retaining wall for his home. He writes, “This project was a significant commitment for my wife and me, and we’re happy we found Paradigm Concrete & Construction to do it. If we have another such project at our home, we’ll definitely call Paradigm again. This experience confirms our inclination to consult the Diamond Certified Directory first when we need to find a company.” Read more

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Posted in: Consumers
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Thoughts on Gratitude

Posted on November 30, 2017 by Chris Bjorklund

According to the Merriam-Webster Dictionary, gratitude is “a feeling of thankfulness and appreciation.” And to quote a North Bay fire survivor, “Gratitude is a big word in my vocabulary right now.”

“Words are powerless to express my gratitude.”

As I looked deeper into the roots and meaning of this word, I found that psychologists have added a social element to the definition. Read more

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Posted in: Consumers, Personal Stories, Savvy Tips
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The 2017 Fall Diamond Certified Directory Update is Here!

Posted on November 07, 2017 by Matt Solis

Have you received your free copy of the 2017 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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Why Wildfire Victims Need to Beware of Fraudulent Contractors

Posted on November 02, 2017 by Suzanne Carroll

The recent wildfires destroyed thousands of homes and businesses in Northern California and left others in need of urgent repairs. With their lives upended, many residents are looking to start over and return to their former routines as quickly as possible. But those rebuilding after the wildfires need to move cautiously, as conditions are ripe for contractor scams. Unfortunately, history has shown that after a catastrophe, there are many bad actors ready and willing to take advantage of the vulnerable.

Contractors (especially good ones) are in high demand following a disaster. At the same time, there’s a lot of money available to the construction industry due to payouts from insurance policies and the Federal Emergency Management Agency (FEMA). Read more

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Posted in: Consumers, Home Tips
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So Many Ways to Find Helpful Expertise!

Posted on October 26, 2017 by Chris Bjorklund

This summer, my husband and I had a flooring problem in our home. We have a rolling desk chair that was scratching the engineered hardwood flooring in a downstairs office, so we placed an area rug near the desk. However, the rug was too thick to move the chair back and forth easily. The next thing we tried was a plastic floor mat on top of the area rug. That solution kind of worked, but it wasn’t aesthetically pleasing. It bugged me every time I walked by the desk.

Finally, I decided to get some expert help from my local Diamond Certified flooring store. They recommended buying a commercial-quality remnant and having it cut to fit the area around the desk. Read more

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Posted in: Consumers, Personal Stories, Savvy Tips
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