Have you received your free copy of the 2021 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and pest control to eye care and dentistry. Read more

One of my proudest moments as a consumer news producer was a story that prompted a national recall. A mother of a 20-month-old had called the TV station where I worked to report that she discovered her toddler had been playing with a dangerous toy. The stuffed bear had a wire protruding from its belly, and luckily, the mom noticed it before the child injured himself. She couldn’t believe the toy manufacturer could get away with selling unsafe stuffed bears nationwide at big retail outlets. Read more

Whether you’re preparing for an earthquake or the next wildfire season, part of your planning should include creating what safety experts call a “go bag.” My problem is that every time I start to prepare, I only get partway there and never complete the task. Sound familiar? Read more

I was sad to hear that a friend’s husband was recently taken for a ride by some guys wandering their neighborhood selling pressure washing services. All the red flags were there. Read more

It’s amazing how some consumer complaints can easily be resolved when a responsive provider does something a little extra and unexpected. That was my experience on our first family vacation since the pandemic began. Read more

Have you received your free copy of the 2021 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and real estate to optometry and dentistry. Read more

I’ve rented a lot of cars over the years, but I’ve never seen what I’m seeing today. Prices are high due to low inventories, and in some cases, no cars are available at any price. The strategies I’ve used in the past to save money have been upended by unanticipated consumer demand. The rental car industry sold off large numbers of vehicles during the pandemic to stay afloat, and those same companies are now having trouble ramping up with new cars due to manufacturing delays. This shortage in some popular destinations could last through the summer. Read more