Diamond Certified Blog

by James Florence
September 19, 2019

Earlier this week, we posted an article featuring expert tips for selecting, installing and maintaining hardwood floors. One of these tips dealt with hardwood floor finishes—specifically, the way in which a natural wood floor’s finish differs from that of a prefinished wood flooring product. To learn more, watch this video by Diamond Certified Expert Contributor Reggie Keding, owner of Floor Coverings International in Concord.

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by James Florence
September 17, 2019

There’s a reason hardwood flooring has become an industry all its own—it’s a complex and challenging trade that requires an extensive amount of expertise. Accordingly, whether you’re planning to install a new hardwood floor or just want to maintain the one you have, there are a lot of things you need to know. To give you some insight, we asked 10 Diamond Certified Expert Contributors to provide their tips about hardwood flooring selection, design, installation and maintenance. Read more

by Matt Solis
September 12, 2019

Have you received your free copy of the 2019 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

by Suzanne Carroll
September 10, 2019

Even though Bay Area residents are known for embracing the newest gadgets and technology, homes in the region tend to be on the older side—in fact, nearly half of all units in San Francisco were built before 1940. Some of these older homes still have their original wiring and electrical panels, which can be problematic or even dangerous as the electrical requirements of a household grow. Read more

by Suzanne Carroll
September 05, 2019

When you think about valet services, you might imagine a fancy restaurant or a high-end hotel. But valet companies actually offer a wider range of services than many people realize. In this article, we’ll explore more about what these companies offer and discuss what to look for when selecting a valet parking service.  Read more

by James Florence
September 03, 2019

It’s no surprise that electric vehicles (EVs) are rapidly growing in popularity. Not only are they more environmentally friendly than gas-powered vehicles, they’re far less expensive to fuel. However, there are many things the average person doesn’t know about EVs, including additional benefits and crucial safety information. To shed some light on this topic, we asked Kacey Copeland, owner of autoTech Blackhawk in Danville, to share a few little-known facts about electric vehicles. Read more

by Suzanne Carroll
August 29, 2019

Welcome Aboard!

We’re pleased to announce that the following companies have recently been awarded Diamond Certified. That means they’ve passed our rigorous 12-step rating process and scored Highest in Quality and Helpful Expertise®. Read more

by Chris Bjorklund
August 27, 2019

I don’t know about you, but I enjoy long walks and hikes in different parts of the Bay Area. However, there are three things that detract from my enjoyment: poison oak, snakes and ticks. I’ve learned to spot poison oak and can usually avoid it. Snakes have predictable patterns and I’ve only seen a couple of harmless ones in the past few years. Ticks scare me the most because they’re so small and difficult to detect (the bites are painless), and they also may carry Lyme and other diseases. Read more

by James Florence
August 22, 2019

Every year, there are thousands of ladder-related injuries in the United States, most of which occur in non-occupational settings like residential homes. This isn’t surprising: while workers are typically trained on ladder safety, few homeowners receive such instruction, which increases the chances of improper usage. That’s why, whether you need to clean your windows, clear your gutters or access your roof, it’s important to educate yourself on ladder safety before climbing one. Read more

by Suzanne Carroll
August 20, 2019

Since 1993, the Interlocking Concrete Pavement Institute (ICPI) has served as the leading trade organization of the segmental concrete paving industry in North America. ICPI’s 1,100 members come from across the United States and Canada. They work as paver manufacturers, installation contractors, designers and suppliers.

ICPI positions itself as the industry’s leading authority on best practices and technical expertise for paver installation and maintenance. The organization’s primary goals are to promote greater use of segmental pavers in residential, commercial and public settings, and to improve the skills and standards of those working in the industry. Read more