Diamond Certified Blog

by James Florence
December 12, 2017

In our scientifically advanced age, technology is altering the landscapes of many professional fields. The dental field is no exception, with innovation yielding improved methods and products for treating age-old problems. To learn more, we’ve asked six Diamond Certified Expert Contributors to expound on some of these innovations in dental technology.

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by Suzanne Carroll
December 07, 2017

As the year comes to a close, many of us have money on our minds. Maybe you’re mulling how much to spend on gifts or how much to donate to your favorite charity. As you draw up your end-of-year accounts, one thing to consider is your health insurance benefits. If you’ve been putting off seeing your physician, optometrist, dentist or chiropractor, you may want to make an appointment before January. There are two reasons why December is a crucial time to plan for health care costs: 1) deductibles will reset in January and 2) it’s your last chance to use any money you’ve put in a Flexible Spending Account (FSA). Read more

by Chris Bjorklund
November 30, 2017

According to the Merriam-Webster Dictionary, gratitude is “a feeling of thankfulness and appreciation.” And to quote a North Bay fire survivor, “Gratitude is a big word in my vocabulary right now.”

“Words are powerless to express my gratitude.”

As I looked deeper into the roots and meaning of this word, I found that psychologists have added a social element to the definition. Read more

by James Florence
November 28, 2017

When it comes to water intrusion, even small issues can lead to large consequences. For example, a minor leak can be a catalyst for dry rot, which, if allowed to progress unchecked, can spread throughout a home’s substructure and create a dangerous condition (not to mention a costly repair bill). That’s why it’s best to take a preventative approach by learning how to waterproof your home. Whether sealing your exterior siding or your kitchen sink, waterproofing your home will help to avoid water intrusion from both exterior and interior sources. Read more

by Jennifer Chan
November 21, 2017

“Radical gratitude is about cultivating the ability to hold a paradox. We can both feel the deep pain of grief, loss, and tragedy and be grateful for the ways in which such experiences crack us open, shatter the illusions of the ego, and wake us up to the truth of being.” —Lissa Rankin, M.D.

It’s November and we’re thinking about gratitude, even more so than usual this time of year. In the last few months, we witnessed a seemingly endless series of natural disasters, from hurricanes and earthquakes to devastating fires right here in the Bay Area. Recovery will take time, patience and resources. It’s all hands on deck for those who have been immediately affected by disaster and those on the periphery who want to help. Read more

by James Florence
November 16, 2017

Earlier this week, we posted an article featuring expert advice on choosing and installing new windows. One aspect mentioned was selecting new window frames, which can be a surprisingly difficult task given the many options available. To gain further insight on how to choose window frames, watch this video by Diamond Certified Expert Contributor John Gorman of Save Energy Company.

 

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by James Florence
November 14, 2017

Every home has windows, but not all windows provide an equivalent level of performance. That’s why upgrading to quality windows can have a significant impact on a home’s energy efficiency and comfort level. However, when it comes to installing new windows and frames, there are several details to consider. To gain some clarity on the process, we’ve asked six Diamond Certified Expert Contributors to provide their professional insights. Read more

by Suzanne Carroll
November 09, 2017

History

In the 1990s, many industry leaders in the heating and air conditioning field noticed a problem. Equipment manufacturers were producing more advanced machines, but clients were frequently dissatisfied with them. Companies were spending more resources on customer service, recurring callbacks and handling costly returns. Manufacturers and contractors realized the technicians working on these systems often didn’t have the necessary education or training to service them properly. To address this problem, the Air-Conditioning, Heating & Refrigeration Institute (AHRI) and the Gas Appliance Manufacturers Association (GAMA) formed North American Technician Excellence (NATE), a nonprofit certification program for technicians working in heating, ventilation, air conditioning and refrigeration (HVACR). Read more

by Jennifer Chan
November 02, 2017

Astros DodgersCongratulations to the Houston Astros for winning the 2017 World Series—their first championship in franchise history! It was an exciting series and Game 7 was no exception, especially since two of our Diamond Certified Resource television commercials ran during the broadcast: one in the bottom of the fourth inning and one in the bottom of the sixth inning. Read more

by Suzanne Carroll
November 02, 2017

The recent wildfires destroyed thousands of homes and businesses in Northern California and left others in need of urgent repairs. With their lives upended, many residents are looking to start over and return to their former routines as quickly as possible. But those rebuilding after the wildfires need to move cautiously, as conditions are ripe for contractor scams. Unfortunately, history has shown that after a catastrophe, there are many bad actors ready and willing to take advantage of the vulnerable.

Contractors (especially good ones) are in high demand following a disaster. At the same time, there’s a lot of money available to the construction industry due to payouts from insurance policies and the Federal Emergency Management Agency (FEMA). Read more