Diamond Certified Blog

by Guest Blogger
May 03, 2018

Guest post by Gregg Campbell of B & L Glass Company

When replacing your home’s windows, you’ll need to make a lot of decisions, from which manufacturer you’ll purchase from to which installer you’ll hire. However, one of the biggest decisions with any window installation is whether to replace the old windows entirely or have the new ones retrofitted into the existing frames. Read more

by Jennifer Chan
May 01, 2018

Since the beginning of April, when the 2018 Diamond Certified Directory started landing in Bay Area mailboxes, our receptionist, Ian Leary, has been rather busy. “Call volume has been 700 to 800 percent higher than normal,” he says, in between answering the phone. “The most common question I get is, ‘Where’s my directory?’ Callers say, ‘I get it every year and I really need a new one’ or ‘I depend on my Diamond Certified Directory.’”

The fact that many callers haven’t received directories is no surprise. The 800,000 directories we send to Bay Area homes and businesses only cover about 30 percent of Bay Area households. Read more

by Suzanne Carroll
April 26, 2018

Some Very Happy Customers

No company earns Diamond Certified without maintaining high standards of customer satisfaction. So, it’s no surprise that we hear from many happy consumers who’ve chosen Diamond Certified companies. Here’s a sample of what they’ve had to say about their experiences.

Jennifer D. is glad she chose Smart Plumbers, Inc. for a recent plumbing job. In fact, she has already recommended them twice since using them. Jennifer writes, “I called Smart Plumbers and they sent someone out that very afternoon. I was very impressed with the politeness and professionalism of Alex and his assistant. They spent extra time on the job, yet the price was very reasonable.”

Jennifer is also a booster for the Diamond Certified Directory. Read more

by Chris Bjorklund
April 24, 2018

I started thinking about my preparedness a lot last fall when fires were raging in Northern California. One day, I came across an article in Consumer Reports magazine that made six key points about fire extinguishers:

1. Make sure you know where yours are.
2. Make sure they’re not coated in dust.
3. Put them on every level of your house.
4. Keep small extinguishers in your car and kitchen.
5. Keep a multipurpose extinguisher in your garage.
6. Make sure the arrows on the indicators point to green, which means they’ll work when the pins are pulled. Read more

by Jennifer Chan
April 19, 2018

Two weeks ago, we mailed the 2018 Diamond Certified Directory to more than 800,000 homes and businesses throughout the San Francisco Bay Area (if you didn’t get your FREE copy, click here). We’ve made some exciting changes to the Directory this year, so it’s time to get reacquainted!

Every April, American Ratings Corporation publishes 10 versions of the Diamond Certified Directory, covering all of the Greater Bay Area (including Monterey). Read more

by James Florence
April 17, 2018

With Dane Marcy of Kelly’s Appliance Center

Previously, we published an article featuring general tips for buying a home appliance. In this follow-up article, we’ll look at four major home appliances and list some specific considerations for choosing each. Read more

by James Florence
April 12, 2018

A home appliance is an important investment, but with the many brands, models and styles out there, it can be hard to find the right one. To help you make a wise purchase, we’ve teamed up with Dane Marcy of Kelly’s Appliance Center in Cotati to provide some tips for buying a home appliance. Read more

by James Florence
April 10, 2018

Before hiring a moving company, you’ll need to inquire about several things, from licensing and insurance to scheduling and payment. However, there are a few questions many homeowners don’t think to ask, but should. Here are five things to ask a mover: Read more

by James Florence
April 05, 2018

Interior painting may have once been a simple task, but during the last couple of decades, it has become a lot more complex. This is primarily due to the widespread transition from oil-based to water-based paint products. Because of this fundamental shift, you need to be careful when repainting—otherwise, you may find yourself in a real “oil and water” situation. Read more

by Suzanne Carroll
April 03, 2018

It’s springtime, and with the longer days and milder weather, the last thing you probably want to do is your tax return. But the deadline for filing returns is just around the corner. If you’ve been putting off the inevitable, or if doing your taxes was a more harried experience than you would have liked, review these tips for getting through tax season. Read more