Diamond Certified Blog

by Jennifer Chan
November 08, 2018

“About one-third of women experience hair loss (alopecia) at some time in their lives; among postmenopausal women, as many as two-thirds suffer hair thinning or bald spots.”—Harvard Women’s Health Watch

In Western society, we often don’t talk about female hair loss, but the fact is that approximately 40 percent of hair loss sufferers are women. And with so much of our identity literally tied up in our hair, it’s important to get all of the facts. If you’re a woman concerned about hair loss, we have some answers and some help. Read more

by James Florence
November 06, 2018

If you’re a pool owner living in or near the Greater San Francisco Bay Area, it’s time to start thinking about winterization. You’ve likely heard of people who drain their pools for the winter, or perhaps you’re one of them. But should you drain your pool for the winter in Northern California? Is it really necessary? If not, what does pool winterization entail? For that matter, is it ever necessary to drain a pool? To get answers to these and other questions, we spoke with Mike Doucette, general manager of Roger’s Pool & Spa Service Inc. in Sebastopol.

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by James Florence
November 01, 2018

In just a few days, we’ll all be turning back our clocks to coincide with the end of another daylight saving time (DST). Regardless of your sentiments toward this annual ritual, it’s important to be prepared for the time change. In particular, with the extended hours of darkness, you should take measures to maximize visibility during the end of DST. Here are a few to consider: Read more

by Suzanne Carroll
October 30, 2018

Welcome Aboard!

We’re pleased to announce that the following companies have recently been awarded Diamond Certified. That means they’ve passed our rigorous 12-step ratings process and scored Highest in Quality and Helpful Expertise®.

 

A-Rod Auto Collision

(408) 622-0473

EMAIL Read more

by Chris Bjorklund
October 25, 2018

I was lucky enough to travel to Alaska recently on a small ship adventure. The Wilderness Discoverer cruised from Sitka to Juneau through the Inside Passage, an archipelago that was created by glaciers. With only 76 passengers and 25 crew members on board, it was an intimate experience. The activities ranged from sea kayaking and bushwhacking to snorkeling and meadow meanderings, all of which provided chances to both see Alaskan wildlife and get wet and muddy. There was even a polar plunge for some!

The Captain spoke to us every day, mostly via intercom, as did the Expedition Leader and Kitchen Steward. We received updates on the itinerary, how choppy the waters might get and why dinner would be late. Read more

by James Florence
October 23, 2018

Since the mid-20th century, water conservation has gone from being a fringe concept to a standard practice, which is why water-efficient plumbing fixtures and appliances are simply the norm nowadays. However, despite these developments, there’s one case of water waste that remains widely ignored: wait times for hot water. Whether at the sink or the shower, the lapse between when hot water is turned on and when it arrives represents one of the leading causes of water waste today…and it’s time we started addressing it. Read more

by Jennifer Chan
October 18, 2018

Whether you want to bring new life to a treasured heirloom or just freshen up your living room, reupholstering your furniture might be the answer.

 

It happens to all of us. The kitten sharpens his claws on your couch. A guest spills wine on your chair. Your once-lovely living room has turned dingy seemingly overnight. Whatever the cause, restoration is in order and it might be time to consider reupholstery. Here’s what you need to know.

When does it make sense to reupholster?

Reupholstering a piece of furniture isn’t about trying to get the cheapest deal; it’s about bringing new life to your favorite pieces. “If a piece of furniture is well-made and isn’t too damaged, Read more

by James Florence
October 16, 2018

It’s autumn once again—the season of scarves, colorful leaves and pumpkin everything. However, with winter right around the corner, it’s also a time to prepare for the upcoming cold, wet weather. One of the most important aspects of winter preparation is making sure your furnace is in proper operating condition, which isn’t as easy as it sounds. To help you hit all the bases, we’ve asked seven Diamond Certified Expert Contributors to provide their furnace-related tips. Read more

by Joy Lanzaro
October 09, 2018

Today we’re republishing one of our most popular (and useful) posts from Joy Lanzaro, Director of Mediation & Compliance.

Here are eight steps you can take to hire a reputable remodeling contractor:

  1.  Obtain multiple bids (if possible). Getting multiple bids is a great way to ensure you’re making an informed choice. If you sign a contract, you have exactly three days to rescind in writing. Upon rescission, the contractor must return your deposit. If your area has been declared a disaster area, the three-day Right of Rescission extends to seven days.
  2. Check license information. By law, anyone who undertakes to improve your home or property must have a contractor’s license if the cost from start to completion will exceed $500.
  3. Read more

by James Florence
October 04, 2018

computer care comic laptopComputers and laptops may seem low-maintenance, but in reality, they have needs and vulnerabilities that require proactive care. To maintain optimal computer performance and avoid common pitfalls like viruses and data loss, consider the following computer care tips: Read more