Diamond Certified Blog

by James Florence
July 11, 2019

Have you noticed areas of your carpet that appear lighter or darker than the rest? At first glance, you might think it’s staining or fading, but what you’re more likely seeing is pile distortion—a phenomenon that occurs when certain sections of pile go against the natural “grain” of the carpet. In this article, we’ll go over some different types of carpet pile distortion and what you can do to minimize their effects. Read more

by Suzanne Carroll
July 09, 2019

Installing pavers in your driveway or patio area is a great way to improve your home’s curb appeal, increase your home’s value and create something that reflects your unique style. In this article, we’ll discuss the advantages of decorative pavers and explore ways to use them creatively. Read more

by James Florence
July 03, 2019

Fourth of July fireworks may be fun, but they can also be dangerous. Reduce the risk at this year’s celebration by following these safety guidelines: Read more

by Chris Bjorklund
July 02, 2019

Headed out on a road trip this summer? Watch this video for some tips on how to prepare your car for a long drive. Read more

by Suzanne Carroll
June 27, 2019

Welcome Aboard!

We’re pleased to announce that the following companies have recently been awarded Diamond Certified. That means they’ve passed our rigorous 12-step rating process and scored Highest in Quality and Helpful Expertise®. Read more

by Chris Bjorklund
June 25, 2019

The last two times my credit card number was hacked, I can trace it back to using the card at convenience store gas pumps. The physical card itself was always in my possession, yet small fraudulent charges (under $50) started showing up on my account. Fortunately, I look at my account online almost every day and receive an alert whenever a charge of $10 or more is made. That’s how I caught the problem early before things got out of hand. Still, my credit card account had to be shut down, which meant I had to contact many companies that bill me automatically for payments. I also had to change the credit card number on file for Uber, Read more

by James Florence
June 20, 2019

If your home needs foundation work, you’ll obviously want to hire a contractor with plenty of experience and relevant industry certifications. However, one certification you may not have considered is EPA lead-safe certification. After all, that’s just for painters, right? The reality is that foundation contractors are just as beholden to the EPA’s rules on lead-safe protocol—a lesson Mark Corrallo of All Seasons Construction learned the hard way. Read more

by Matt Solis
June 18, 2019

Have you received your free copy of the 2019 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and real estate to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

by James Florence
June 13, 2019

Earlier this week, we posted an article featuring expert tips for garage remodeling and improvements. One of the tips was about installing shelves to improve garage storage and organization. To learn more about this useful garage improvement, watch this video by Diamond Certified Expert Contributor Nick Granato of PremierGarage.

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by James Florence
June 11, 2019

When it comes to home remodeling, one area that often gets overlooked is the garage. Perhaps this is because many homeowners regard their garage as separate from the rest of their home or simply fail to see its potential as a functional space. The reality is that improvements to a garage can significantly impact the aesthetic, practical and financial value of the entire home. To learn more, we talked to four Diamond Certified Expert Contributors about garage remodeling and improvements. Read more