Do you suspect you have mold in your closets? Watch this video to learn what to do. Read more
I’ve been saying “thank you” a lot lately and it feels good. After my last flight on Southwest Airlines, I stopped to tell the pilot and attendants how much I appreciated their attentiveness and on-time performance. I wrote a thank-you email to my Diamond Certified tree company in December because the crew did an excellent job pruning my large trees. When I had trouble resolving a problem with my health insurance company, a staff member kept communicating with me even though it took a few weeks to untangle. Afterward, I asked for her supervisor’s name so I could write a complimentary letter for her personnel file. The last time I was in the grocery store, Read more
Watch this video to learn a simple way to keep your stainless steel appliances clean. Read more
I vividly remember one Christmas Eve when toilet water backed up into my shower and flooded the entire bathroom floor and laundry room. Our many houseguests were taking showers every day and both toilets were being flushed more than usual. What we didn’t know (until it was too late) was that our main sewer line was clogged with tree roots. With extra stress on an already compromised drainage system, it was a recipe for disaster. Since that expensive and embarrassing emergency, I’ve had a professional clean my drains every year to make sure the roots are cut and the water has an easy path to the main line. I haven’t had this problem since. Read more
I’ll never forget the time I was walking my dog the day after Thanksgiving and she got into a neighbor’s garbage bag that was full of turkey bones. First she started chomping and then she started choking. Luckily, the mail carrier was passing by and knew exactly what to do: the Heimlich maneuver. The partially chewed and splintered bones popped right out. We avoided an emergency trip to the veterinary hospital on a holiday weekend.
According to Dr. Howard Schutzman, owner of Antioch Veterinary Hospital, a Diamond Certified practice, we were fortunate. “The main problem with bones, especially turkey bones and chicken bones, is they splinter easily,” he explains. Read more
Watch this video to compare your Fall home maintenance “to do” list with Chris Bjorklund’s. Read more
In my role as the Savvy Consumer for the Diamond Certified Resource, I get many opportunities to tap into the expertise of Diamond Certified company owners. I interview them for radio spots for KNBR, KSFO and KGO, as well as for consumer tips that are published in Bay Area newspapers. Some of them are featured in this monthly newsletter. These experts have deep knowledge of their industries and have taught me many things, from how to improve my gas mileage to how to prevent water leaks in my bathroom.
Recently, I came across an interesting tip that deserves attention. Katelyn Radtke, operations manager of Foothill Locksmiths, Inc., has a warning about the potential hazards of letting teething children play with house keys and car keys. Read more