Computer Service

Don Schrader is a 24-year veteran of the computer service industry and owner of Schrader & Son, a Diamond Certified company since 2008. He can be reached at (925) 385-8905 or by email.

Identifying Malware Scams

Posted on July 11, 2017 by admin

CONCORD — Malware has been around for a long time, and the computer industry has developed many good tools to combat it. However, today’s computer-based criminals are using a new technique: malware scams. In this instance, the malware itself isn’t the problem—it’s merely a decoy employed by scammers to scare people into providing access to their computers.

One way malware scams take place is by phone. You might receive a call from someone claiming they’re with Microsoft. They’ll typically tell you they’ve detected a problem with your computer and need to get access in order to fix it. In addition to gaining access to your information, scammers will usually offer to fix your (non-existent) computer problem for a fee. Read more

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Video: Identifying Malware Scams

Posted on July 11, 2017 by admin

CONCORD — Host, Sarah Rutan: Malware is a genuine concern for any computer owner, but sometimes what appears to be a threat may simply be a cunning hoax. Today we’re in Concord with Diamond Certified Expert Contributor Don Schrader of Schrader & Son to learn more.

Diamond Certified Expert Contributor, Don Schrader: So, my tip today is — we’re going talk a little bit about malware and about those really annoying phone calls that you get from somebody that kind of claims that they’re Microsoft or they’re with Microsoft. And those are all a scam. If you get one of those, just hang up, please, because what they want is to access your computer, Read more

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The Importance of Backing up Computer Data

Posted on July 11, 2017 by admin

NOVATO — We all know we should floss our teeth every day, but we don’t always do it. The same goes for backing up our computer data: as important as it is, many of us either procrastinate or forget about it altogether. However, much like your teeth, if you aren’t proactive about maintaining your sensitive data, you put yourself at risk of losing it.

Data lives in a lot of places, from desktop and laptop hard drives to external drives to the cloud. Regardless of where your data lives, the important thing is that it lives in multiple locations—preferably at least three. Why? Devices can fail unexpectedly, and once your data is lost, Read more

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Video: Backing Up Your Data

Posted on July 11, 2017 by admin

NOVATO — Host, Sarah Rutan: If your computer contains photos, documents and other sensitive data, you’ll want to make sure it’s fully backed up. Today we’re in Novato with Diamond Certified Expert Contributor Mike Cobb of DriveSavers to learn more.

Diamond Certified Expert Contributor, Mike Cobb: We all know we need to floss our teeth every day. But we don’t always do it. We need to also back up our data every day, but we don’t always think about it. So, what’s important? What is data? Data is what lives on your computer that you can’t live without or you don’t want to miss if it goes away. So, Read more

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