Computer Service

Video: The Best Cyber Security Tool

Posted on July 09, 2019 by James Florence

CASTRO VALLEY — Host, Sarah Rutan: Want to know the best tool for protecting your computer and network? You might be surprised to hear the answer. Today we’re in Castro Valley with Diamond Certified Expert Contributor Vladimir Galant of 911 PC Help to learn more.

Diamond Certified Expert Contributor, Vladimir Galant: The most common concern nowadays is security. Cyber security. Your data security. Your computer security. Your network security. And all of you probably asking question, what is the best tool? What is the best software? What is the best remedy? Yes, you can rely on software. You can rely on different network appliances – which is costly. But the most reliable tool is yourself. Read more

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Video: Dealing With a Spill on Your Laptop

Posted on July 08, 2019 by James Florence

CASTRO VALLEY — Host, Sarah Rutan: When liquid spills on your laptop, knowing what to do can help you prevent a potential catastrophe. Today we’re in Castro Valley with Diamond Certified Expert Contributor Vladimir Galant of 911 PC Help to learn more.

Diamond Certified Expert Contributor, Vladimir Galant: Sometimes it happens, and you spill something on your laptop. What to do? I know your first intention is to turn it on, see if it works. Please don’t. Shut it off immediately. Disconnect from the AC adapter. Remove the battery if possible. Turn it upside down and let it dry. Maybe you can use hair dryer if the liquid you spilled is not sweet and sticky. Read more

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What to Do When Liquid Spills on Your Laptop

Posted on July 08, 2019 by James Florence

CASTRO VALLEY — When liquid spills on your laptop, knowing how to react can make all the difference. If the computer is asleep/turned off, your initial instinct may be to wake it up/turn it on to see if it still works. In reality, this is the worst thing you can do. If there’s liquid on the motherboard, turning it on can cause a short and damage your hard drive.

The best thing to do after liquid spills on your laptop is shut it off immediately. It’s also a good idea to disconnect the AC adapter and remove the battery. Next, turn the laptop upside down and let it sit to dry. If it’s just a water spill, Read more

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The Best Cyber Security Tool

Posted on July 08, 2019 by James Florence

CASTRO VALLEY — One of the biggest concerns with computers today is security. Everyone wants to protect their computers, network, and data against malicious hackers and viruses. The question is, what’s the best cyber security tool?

There are many cyber security tools available on the market today, including antivirus software and network appliances. With the additional assurance they provide, these tools can certainly be worth investing in. However, there’s one tool that’s just as reliable and costs you nothing: common sense.

Not even a good antivirus software can protect against poor user choices. After all, what’s the point of having a lock on your door when you open it for anyone who knocks? Read more

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Video: Backing Up Your Data

Posted on July 11, 2017 by admin

NOVATO — Host, Sarah Rutan: If your computer contains photos, documents and other sensitive data, you’ll want to make sure it’s fully backed up. Today we’re in Novato with Diamond Certified Expert Contributor Mike Cobb of DriveSavers to learn more.

Diamond Certified Expert Contributor, Mike Cobb: We all know we need to floss our teeth every day. But we don’t always do it. We need to also back up our data every day, but we don’t always think about it. So, what’s important? What is data? Data is what lives on your computer that you can’t live without or you don’t want to miss if it goes away. So, Read more

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The Importance of Backing up Computer Data

Posted on July 11, 2017 by admin

NOVATO — We all know we should floss our teeth every day, but we don’t always do it. The same goes for backing up our computer data: as important as it is, many of us either procrastinate or forget about it altogether. However, much like your teeth, if you aren’t proactive about maintaining your sensitive data, you put yourself at risk of losing it.

Data lives in a lot of places, from desktop and laptop hard drives to external drives to the cloud. Regardless of where your data lives, the important thing is that it lives in multiple locations—preferably at least three. Why? Devices can fail unexpectedly, and once your data is lost, Read more

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Video: Avoiding Technology Heartbreak

Posted on July 11, 2017 by admin

CAMPBELL — Host, Sarah Rutan: To avoid the heartbreak of lost personal documents and photos, you’ll need to take measures to protect the irreplaceable data on your computer. To learn more, we’re in Campbell with Jeremy Buschine of ClickAway, speaking on behalf of Diamond Certified Expert Contributor Rick Sutherland.

Jeremy Buschine: Hi, I’m here to talk to you today about avoiding technology heartbreak. The most common occurrence of technology heartbreak that I’ve seen is loss of data. Whether it’s personal documents, family photos, anything that’s really important to you that you can’t get back, this will cause technology heartbreak. How do you avoid that? Well, I’m going to tell you. Read more

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