CONCORD — Malware has been around for a long time, and the computer industry has developed many good tools to combat it. However, today’s computer-based criminals are using a new technique: malware scams. In this instance, the malware itself isn’t the problem—it’s merely a decoy employed by scammers to scare people into providing access to their computers.
One way malware scams take place is by phone. You might receive a call from someone claiming they’re with Microsoft. They’ll typically tell you they’ve detected a problem with your computer and need to get access in order to fix it. In addition to gaining access to your information, scammers will usually offer to fix your (non-existent) computer problem for a fee. Read more