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Diamond Certified Company Report

Tom's Appliance Service, Inc.
We declare that this company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
9 Consecutive Years  Certificate #1483

Diamond Certified Ratings Dashboard

Based on 275 surveys of verified customers

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Diamond Certified Qualification

Based on 275 customer surveys, we declare
Tom's Appliance Service, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1483
Continuously qualified since January 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses

Art C.  Verified Customer Name
“His service and his personality, he is straight to the point and very informative.”
Bob G.  Verified Customer Name
“Their service, and they are on time. They understand the product and they understand what needs to be fixed.”
Cheryl A.  Verified Customer Name
“He is qualified and he got the job done.”
Click to read all survey responses

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Diamond Certified Profile Article

(408) 778-9955
(650) 326-2010

Tom’s Appliance Service, Inc. has been providing appliance service and repair for clients throughout Santa Clara and San Benito Counties since opening in the 1960s. Over the past two decades, the company has specialized in repairing Sub-Zero, Wolf and Scotsman brands.

Owner Jorge Paiva took over ownership of Tom’s Appliance Service in 1999 from original proprietor Tom Hughey. Mr. Paiva says he strives to continue the tradition of quality for which the company is known by providing excellent appliance service for his clients.