World Class Window Coverings, Co. Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between July 2009 and March 2010. Customer last names have been initialized for privacy.

“They were friendly, accurate, and they cared about my things. I would definitely use them again.”
–Dwayne B.
“He was professional, timely, and if there were any schedule changes, he called me in advance. I would recommend them. They did an excellent job.”
–David B.
“They were fast.”
–David C.
“Dustin worked within our budget. He did a great job.”
–Gerson G.
“They kept true to their word on the timeline. Dustin was professional and easy to talk to. He didn't push any products, and he was very helpful and informative. It was a good experience.”
–Jeff H.
“I love our screens. They have really helped our PG&E bill.”
–Tami M.
“First of all, we liked the price. Dustin really gave me a good deal by giving me 0% interest for 2 years on a portion of the bill, and the package he gave us was a good one. He was honest and genuine with his service.”
–Joe O.
“They were very nice and helpful. It was a very nice experience. They were very, very good.”
–Giovanni T.
“The overall quality of the blinds was pretty good, and the installation was wonderful.”
–Mr. M.
“Their professionalism.”
–Mak A.
“The cost was good and comparable with the quality. I'm satisfied with all of the coverings for our windows. Dustin was really polite and pleasant to talk to.”
–Clayton A.
“Give him a '20'. He was very straightforward. He worked to help me get what I wanted. I have referred him to some of my friends. I would definitely use him again.”
–Don B.
“The owner was a real nice and professional guy. He gave me the option of ordering the blinds I wanted directly from China, which would mean it would take longer and cost less, or from the U.S., which would mean they would arrive sooner but cost more. I thought it was great that he gave me options.”
–Randy C.
“I didn't have any problems. They were very professional, and they didn't leave a mess.”
–Jodie C.
“I was very satisfied. They did a good job, and it was quality work.”
–Jennifer D.
“The overall efficiency and courtesy, they were great. I'm very happy.”
–Debbie D.
“They got the job done quickly, and they were efficient.”
–Geralyn D.
“Everything, they did a very good job.”
–Jesse G.
“They came when I was available, they did it really quickly, and it was a professional job.”
–Phyllis H.
“We liked their service and the blinds. This is the second time we've used them. The guy who came out was well mannered, and he did the job quickly.”
–Jim H.
“The service was a '10'. I would use them again for window coverings.”
–Denise H.
“There was just no hassle. We ordered the blinds, they came fast, they installed them quickly, and the installers were great.”
–Ann H.
“There were a couple of things wrong with the manufactured product that they fixed. They did a really good job with all the caulking and finishing on the shutters. They were really fantastic.”
–Mike H.
“Dustin is very good, and I like the shutters. I would refer a friend to use them for the shutters.”
–Perla I.
“The quality and the price.”
–Sunita K.
“The design and installation of the window coverings were good. We were very happy.”
–Ravinder K.
“They were very friendly, clean, and they were actually ahead of schedule. They were honest. Dustin never talked down about a competitor. His prices were much better than other companies for the same product, and they just felt like friends.”
–Kelly K.
“They were very down to earth, courteous, kind, and not pushy at all. The prices were also very reasonable. The customer service was so good that I felt like I was talking to a friend. Their name 'World Class' fits them perfectly.”
–Erina L.
“They came at the right time, and they had really good knowledge of the products.”
–Francisco L.
“They were neat and clean.”
–Robert M.
“The actual blinds were thick, so that was okay.”
–Felipe M.
“Good custom service, they return phone calls, and they do good work.”
–Mark O.
“I liked the owner, Dustin. He was very hands on. We were very satisfied.”
–Laurie P.
“They were very professional, and I loved the product. They worked with us on the installation, and they were very flexible. We had a delay, but they worked with us on short notice to get it done. I was very happy with them.”
–Rashelle R.
“They were prompt, the price was good, and the blinds were installed very well.”
–Steven S.
“I enjoyed the pricing, and the customer service was really good too. Their response time was fast, and they gave me very thorough explanations of many different options.”
–Nathan T.
“They were very personable, they did the job quickly, and their price was comparable with competitors' prices.”
–Kim V.
“They were very quick, and they did a very clean job.”
–Michelle V.
“I like the look of my blinds, and the quality of the product seems very good.”
–Gary W.
“It was very convenient. They came to our house, took all the measurements, and completed the installation. They did a very good job.”
–Salvador W.