Westward Builders, Inc. Survey Responses

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The following are verbatim customer responses from research that American Ratings Corporation conducted between January 2008 and March 2010. Customer last names have been initialized for privacy.
“The quality of the work and their attention to detail.”
–J.D.M.C.
“They were just so professional. He told us about every process he was doing, and he kept in touch. He informed us about any changes that were going to occur in advance, so we never felt left out of the loop. He also explained everything in detail.”
–Alice T.
“Their professionalism, their promptness, their knowledge, and their quick response, I was very happy with them.”
–Enrique B.
“They were fantastic. I'd like to give them a '20'. They did beautiful work. We could not have been more pleased. The crew was fantastic. They cleaned up. They had very creative solutions. They came highly recommended to me, and I have recommended them to others.”
–Lawrence B.
“They do great work.”
–Norm C.
“Their honesty, they explained everything in detail. I liked that.”
–Robert F.
“I liked their professionalism, skill, and the way they took personal interest in my project. They did it on time. They have always been very good to me.”
–Vivian C.
“They were hardworking, and they got the job done.”
–Barbara D.
“They were able to solve unexpected problems that came up.”
–Tracey D.
“They came out and told us what was necessary. The work was great.”
–Gary G.
“They were fast, clean, and professional.”
–Mrs. L.
“They've just been great. They really do good work. Terry is a very nice guy.”
–Janet M.
“They were efficient, and they did the job right.”
–Robert F.
“They have a high level of expertise in all areas of foundation and drainage.”
–Carroll P.
“They were outstanding.”
–Gary R.
“They were very professional. They really knew what they were doing. We had a drainage problem that they fixed.”
–Robert V.
“They do the job right the first time, every time.”
–Eleanor S.
“Terry's responsiveness was fabulous.”
–Susan K.
“They were very honest and thorough.”
–Jeff R.
“They were efficient and clean. They cleaned up after themselves and got the job done.”
–Beth D.
“They were quick and efficient. Terry was great to work with. He handled all of the permits.”
–Mary K.
“They communicated very well.”
–Gary L.