The Only Electricians on Earth Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between December 2003 and March 2010. Customer last names have been initialized for privacy.

“He was prompt. He had a good understanding of our problems. He really seemed to know what he was doing. He solved our problems without a lot of complications. I liked his expertise.”
–Barbara S.
“He was friendly and neat. He did everything he said he would do. He did a quality job.”
–Jeffrey P.
“They were friendly. They did what I wanted them to do, and they finished the job quickly.”
–Cindy B.
“Everything was great. They were very professional. If I had more time, I'd go into more detail. I really liked their work.”
–Ed C.
“They were professional, and they did everything that I wanted them to do. They explained everything in a manner that I could understand. His price was half of the cost that I found everywhere else.”
–Karen R.
“They came out quickly, they performed well, and they were polite. They offered some good suggestions about upgrading my electrical system.”
–Lawrence G.
“They do excellent work. They also have a pleasant demeanor.”
–Nara C.
“They were responsive. They did what I needed them to do, and they were reasonably priced. I was really pleased with them.”
–Richard R.
“I liked Reid's disposition. He was respectful of my property. We were also respectful of each other's time. He was very pleasant.”
–Stacy S.
“The work they did, and their attitudes were spectacular.”
–Virginia M.
“They did a great job. The technician was very conscientious. They did two properties for me.”
–Walter N.
“It was done very quickly. They were very professional and personal. We used them for an emergency situation that we had. They responded to our situation very quickly.”
–Andrew W.
“They were very professional. They came and did the job right.”
–R. D.
“They were a very good company. They were professional.”
–Rob B.
“I really liked Reid and his attention to detail. I liked that they worked really well with my contractor. I thought everything went well.”
–Roberta R.
“Reid was very thorough. He did a great job while he was here.”
–Tom D.
“They put their heads together, and they solved the problem. I liked that they put safety first.”
–Frederick G.
“They were very quick in getting out here.”
–Edward J.
“Reid is a confident man.”
–Jan M.
“Reid is very dependable, customer service oriented, and knows what he is doing.”
–Sterling C.
“I think they get the job done.”
–Jeff N.
“Reid is professional, nice, trustworthy, and knowledgeable.”
–Ruth B.
“Responsiveness.”
–W. B.
“The quality of the work and the reliability.”
–Cynthia C.
“They were presonable, neat, clean, and they got the job done promptly.”
–Frank H.
“They were on time, they did the job in a good amount of time, and wound up doing extra work for me.”
–H. F. L.
“They were on time, they stuck to the price they initially quoted me, and left everything clean when they were done.”
–Jacque S.
“They got the job done. The person who came out to do the work was able to figure out the lighting without an architectural plan.”
–Patty W.
“They paid great attention to detail, and they were excellent with their problem-solving skills.”
–Mr. R.
“They got the work done.”
–W. F. S. R.
“I like that fact they kept the appointment, showed up on time, and very courteous.”
–Cynthia C.
“Their willingness to help when needed.”
–Dan S.
“Efficiency, knowledge, friendliness.”
–Ashley B.
“Quick response in coming out; their ability to handle complex jobs.”
–H. C. I.
“I liked their friendliness, their ability to listen to us, their timely work, and the quality of work.”
–Hillary K.
“Friendly; knew what they were doing.”
–M. C. C. I.
“I liked their quality of the work, they were very economical, and they even gave us suggestions on how to some save money.”
–Mary L.
“They show and do what they say they are going to do.”
–Matt R.
“Everything; they're considerate and nice.”
–Molly F.
“Reed was on time and very courteous, he did what he said he'd do and charged me very fairly.”
–Chip A.
“They were very punctual, accommodating with our needs, courteous, and cleaned up after the job.”
–Mary M.
“Prompt, efficient, personable.”
–Joe D.
“They were very professional.”
–Carol L.
“They are very knowledgeable.”
–Marian H.
“Reed and the guys seemed to know what they were doing and they cleaned up really well.”
–Annette S.
“They are A-1 perfect.”
–Steve A.
“Thorough, informative and completed the work on time.”
–Maxine D.
“They know what they're doing and are professional.”
–Chuck C.
“They do their job right.”
–Custom Homes of Woodside
“The guy knew what he was doing, efficient and got the job done.”
–Dan S.
“His personality, he brings a lot of energy to a job, I love them.”
–Burgess Enterprises
“Very competent.”
–Don M.
“The service.”
–Fred T.
“Arrived on time and did what they were supposed to do.”
–Margene F.
“Competent.”
–Doug G.
“The work is very good, easy to contact, return calls and come out quickly.”
–Heath Ceramics
“Honest and did what he said he would. We highly recommend them.”
–Joe J.
“Friendly, dependable and good work.”
–Larry F.
“Very seamless.”
–Leslie C.
“He's a great guy, give them all 10s.”
–Mathew L.
“The owner.”
–Sean M.
“The work is very professional, I'm into detailed work, they did it very well, they have great ideas and were very helpful and always gave me options financially and with drawbacks, at the end of the day the work looked very professional, David and Robert were cool guys besides.”
–Wendy P.
“Reid follows up and call me right back, most prompt at getting back to me compared with other electricians I've used.”
–Whole Foods
“The people.”
–Allen D.
“Sense of humor.”
–Curt S.
“Service.”
–Michael Murray Construction
“Reid is very personable, goes above and beyond the call of duty and the work is good.”
–Mr. M.
“The name.”
–George S.
“Reid.”
–Tammy I.
“The owner is responsive.”
–Dieter T.
“They were reliable.”
–Frank Howard Allen Realtors
“They stuck to the time they gave me.”
–John L.
“They are a great bunch of guys.”
–Earl's Organics
“Easy to work with.”
–Traux Lighting Design
“The workmanship is very good.”
–Mr. E.