The following are verbatim customer responses from research that American Ratings Corporation conducted between April 2004 and March 2010. Customer last names have been initialized for privacy.
“They kept their appointment, and they worked with our issues. They made the best out of them. They were very conscientious, and they did a very good job.”
–David F.
“They did what I expected. They were able to listen to my ideas and be patient.”
–Isaiah H.
“I would say that the service was wonderful. I felt that John went out of his way to give me what I asked for. He was able to get me an extension for the permit. His workers were very courteous. They did a very nice job.”
–Jack B.
“They were friendly and kind. They told us what to do, and it all worked out fine. John was very nice. He also got us a painter afterwards. The work was done promptly and very nicely.”
–Laura M.
“I liked the customer service, the information provided, and the complete estimate. There were no surprises. I thought the quality of workmanship was great.”
–Liz R.
“They did a very difficult job, and they did it well. I liked the guys that came out. They were very accommodating and very careful. They put covers on their shoes. They made sure my furniture was protected.”
–Vicky T.
“They just came in and did the job. They did a good job.”
–Wanda C.
“Customer service and the quality of the work, he was on time and delivered what he promised. He was great to communicate with.”
–Billy S.
“The person who did the refacing and their prompt response.”
–Steve K.
“They had a friendly attitude, and they got the job done on time.”
–S.E.
“It was a whole lot easier than refinishing my cabinets. It was quick and easy.”
–Marilyn J.
“They showed up on time, they worked hard, and they did a great job on the cupboard doors.”
–Ray S.
“They did a great job, and they were very clean.”
–Tim C.
“Professional, honest, and they got the job done.”
–Brad F.
“They were very professional, and they listened to our needs and concerns. They really worked hard to please us.”
–Scott H.
“Everything, they were great. I have used them three different times for my kitchen. They installed new countertops, roll-out shelves, and I also had them install shelves in my bathroom vanity. John was a very nice man. I tell everyone about the great service.”
–Vivian H.
“They did a great job, and they paid attention to detail. We are happy with the outcome.”
–Jerry L.
“They were prompt, courteous, and they did a nice job.”
–Carol S.
“The work was wonderful, and the people were great. Even the bid was good. The communication we had was fabulous. I am very satisfied. In fact, I recommended them to my sister.”
–Catherine T.
“The quality of work and the time it took them to complete the job.”
–Christine S.
“The way they did the job, and they were very nice.”
–Josie D.
“They were prompt, and their prices were competitive. They also came out when they said they would.”
–Alice H.
“They were prompt, and they did a good job.”
–Doris M.
“John really knew what he was talking about. Everything came out fine. I have used their services twice now, and I would recommend them.”
–Charles M.
“I liked the guy who organized it all, John Beeley. I really liked his honesty. I paid more for the job than what it actually cost, so he sent me some money back.”
–Peggy L.
“They were very honest and straight to the point.”
–Rosemary D.
“I loved it. They were great.”
–Frances E.
“They were clean and fast.”
–Carol G.
“He was very good and the work was done on time.”
–Dilip G.
“The guy who came was real professional and prompt. He did everything we wanted.”
–Linda H.
“I liked his efficiency.”
–Marilyn H.
“I liked the person we worked with. He had good ideas and was very accommodating.”
–Joan H.
“They were very efficient and clean.”
–Mary H.
“John Beeley.”
–J.L.D.I.
“John is very professional and he is also very personal and caring. We are extremely happy with them.”
–Priya K.
“The design capability and CAD software made it easy to visualize the complete job. Also John was very responsive to several small problems we encountered along the way.”
–Ed M.
“They were just nice people to work with - John, Omar and his brother. They came on time.”
–Marie S.
“I am very pleased with them.”
–Mary S.
“Over the course of the project, John became more than just a guy working on our kitchen, John became a friend. He has a really nice personal touch and he cares. We were happy with every phase of the project. He met every challenge they encountered along the way.”
–Lisa Z.
“We were very pleased with them.”
–Katherine B.
“Everything came on time and they worked hard to make the countertop level in our old house. Anything I wanted attention paid to, they did.”
–Cheryl B.
“They were very fast and efficient.”
–Bud O.
“I like the way the kitchen looks now. It's dressed up a bit.”
–Clara V.
“They refaced my cabinets.”
–Ellen B.
“I liked that the fellow followed-up on what he said he would do.”
–Lindee B.
“He did a very good job.”
–Alexandra G.
“Their service was good.”
–H.A.
“The service was great, but the method they used on our cabinet finish did not work well.”
–Vicki H.
“I was very satisfied.”
–Susan L.
“The person came to our house initially and showed us his work.”
–Allen M.
“They were very versatile and accommodated my needs.”