The following are verbatim customer responses from research that American Ratings Corporation conducted between August 2003 and March 2010. Customer last names have been initialized for privacy.
“I would say the peace of mind I was given, as I didn't have to think about anything. Susan was awesome and she did it all for me.”
–Nathan W.
“The staff was wonderful, very supportive and very friendly.”
–Shawn M.
“Sandy was amazing. I walked in as a bride and didn't have to do one thing. It was amazing.”
–John W.
“Everything was perfect.”
–Edward R.
“The food and the service, it was very well-prepared and very tasty. They were very prompt and thorough. Even when there were last minute changes, they hopped to it and made it happen. They made sure that we were taken care of. We weren't stressed out.”
–Sean B.
“The food and their attentive way about getting us what we needed, they were ready and able to cater to specific dietary needs.”
–Steve M.
“The staff was fantastic. They did everything we wanted them to do. They were easy, flexible and it worked out nicely. There were no problems. Everything went perfectly.”
–Mark F.
“I like the fact that they provide all of the services, which makes it very easy for the bride. They have everything there.”
–Nick G.
“The customer service, the people, the food, the location and everything was good. The grounds and the appearance of everything was good. They were very friendly, helpful and professional.”
–Richard M.
“Everything, their wedding coordinator was amazing. Also, the customer service was excellent because they answered all of our questions. They worked with us to make our wedding fantastic. It was a dream for us.”
–Theautry S.
“They were very organized. I didn't feel like we wasted any time.”
–Tommy B.
“The service was excellent. I didn't have to worry about a thing. They took care of everything for me.”
–Marceles L.
“Good food, and they really know how to do things.”
–Christian B.
“They took care of everything. I didn't have to go looking for the food and the DJ. It was all included. That saved me a lot of time.”
–Samuel D.
“They are very organized. Everybody who works there is friendly and helpful. They don't let the bride and groom stress about anything. Everything came out as planned. The hall looked amazing.”
–Eric P.
“They were very professional, on time and very helpful. They make you feel welcome, like they know you. Everything was done on time and they were very organized. They were great.”
–Randy A.
“They had everything organized.”
–Bill
“The service, the value for the money and their package pricing, they just made it easy.”
–Bryan M.
“That everything was included.”
–Mark Z.
“Everything was ready and taken care of, very well done.”
–Rex D.
“I liked that everything was bundled together, which made things easier. The wedding coordinator was good.”
–Doug H.
“Gary and Sandy are wonderful. They are easy to work with. They are very open and friendly.”
–Adriana J.
“The food.”
–Alexis S.
“The staff and how they remodeled it, it was really nice. They were there for everything we needed and paid close attention to details.”
–Angelica M.
“The customer service, I didn't have to ask for anything. They knew what I wanted before I asked.”
–Angie H.
“I was treated perfectly by everybody and the price was right. The gardens were great too. After the remodeling, the place looked phenomenal. The customer service was wonderful and everyone's attention to detail was great.”
–Crystal
“They were very helpful and very organized. I would recommend them to anybody.”
–Daidre R.
“The staff.”
–Eileen H.
“They are very organized. Every vendor that you meet is at your disposal. It is basically a one-stop shopping place.”
–Erica B.
“What I liked best were the accommodations that were made for the people who needed special assistance. The people were very friendly and they were always there. We were treated very well.”
–Erin B.
“They took all of the stress away from planning the wedding.”
–Jennifer D.
“I liked that they did everything.”
–Jessica L.
“I liked how everything was taken care of and they took charge of everything.”
–Karin V.
“The staff was very personable and they took care of us.”
–Katherine S.
“They provide everything for the client.”
–Katie C.
“Everything, the quality, the friendliness, the helpfulness and the organization, they were just great.”
–Lisa B.
“Probably their service, it was run like a well-oiled machine. They were prepared for anything and everything that could go wrong. They were on top of everything.”
–Monica R.
“The professionalism.”
–Sheil E.
“The fact that they treat you like you are the most important person, I didn't have to think about a single thing on the day of my wedding.”
–Stacy C.
“I liked the convenience. Everything was done for us. We didn't have to deal with a lot of the planning aspects of it. The service was exceptional. Sandy was great and everyone was very nice.”
–Susan S.
“The whole setup, also I liked how everything was included.”
–Alicia B.
“That it was a complete package, and they knew what they were doing. They handled everything.”
–Brenda R.
“I liked how it was all-in-one shopping.”
–Joanna P.
“The facility and the remodeling were very beautiful. They took care of everything from beginning to end. They were very helpful walking me around for pictures.”
–Stephanie G.
“Everything, I had the best wedding. We were completely satisfied with every little detail.”
–Angela H.
“They were so great about every little detail. They were on top of their game. We were completely satisfied.”
–Audrey T.
“Everything, it was a perfect setup. The staff was outstanding, and the food was very well organized.”
–Michael E.
“The service was excellent, and my wedding coordinator was the best. The food was delicious.”
–Jeremy P.
“Everything went really well. It went smoothly.”
–Milton B.
“Their service.”
–Margarita Q.
“They were very well organized and professional. It was more than what we expected. We were very satisfied.”
–Martha K.
“Their personalities and professionalism, they were great. Betty is also an awesome person.”
–Rita R.
“They made everything really easy. They were so kind.”
–Michael B.
“They were easy to work with, they had good food, and somebody was always there to help. I really like their packages. They include the food, the DJ, a floral bouquet, and the drinks. You don't have to shop around to a lot of different vendors. We were very happy with them, and their pricing was very good.”
–Scott F.
“I liked the way the coordinator kept everything flowing. They were almost like a wedding planer. We didn't have to worry about a thing.”
–Wendy S.
“There is a wedding coordinator who is always assisting every step of the way.”
–Julie A.
“They were really organized. They had it all together. They definitely knew what they were doing.”
–Paula C.
“Mostly the price and the convenience.”
–Rhianna M.
“I liked that they included the wedding cake, the hall, the DJ, and the food.”
–Michael B.
“The Gardens themselves.”
–Brian B.
“I liked the coordination of the event because we didn't have to do anything.”
–Arvin S.
“I liked their attention of taking care of you.”
–Bob F.
“The grounds and how smooth everything went.”
–Eric G.
“I thought the whole place was just awesome. I can't say enough good things about it.”
–Brett M.
“I liked the personal attention and the fact that they take care of everything.”
–Ray C.
“Organized.”
–Randy C.
“Everything was run smoothly and efficiently.”
–Patrick S.
“The personal attention: they are awesome. I didn't have to do a thing. The people that work there are so good at their jobs.”
–Jordan R.
“They thought of everything and we didn't have to worry about anything.”
–Robert M.
“I liked the food and their organizational skills.”
–Ricky W.
“The food and the service were excellent.”
–Brian D.
“Everything was great. The staff, the food, and everything else were truly exceptional.”
–Tim S.
“Everything was great: the food was fabulous, the staff was amazing, and I didn't have to do one thing.”
–Dave D.
“I liked the organization, the great help, and the fact that I didn't have to worry about a thing.”
–Brian W.
“I liked the food and how well they took care of us. Monica was outstanding.”
–Dave S.
“They were on top of everything and it went off without a hitch.”
–Nathan T.
“The staff was very helpful, organized, and they made it very easy.”
–Nathan D.
“Monica and the food.”
–Roger D.
“I liked the fact that they take care of everything.”
–Jeff G.
“Sandy took great care of us and the grounds were beautiful.”
–Barry G.
“I liked the fact that they were a one stop shop.”
–David T.
“The location was nice and they took care of everything.”
–Brian M.
“The staff was very helpful.”
–Sundown H.
“They knew what they were doing and everything went smoothly.”
–Chris W.
“I liked that they were very organized and very friendly.”
–Juan M.
“They took good care of everything and we didn't have to worry about anything.”
–Charon F.
“The quality of the service was great and they took good care of everything.”
–Clay C.
“I liked the lady that helped us; she made us feel very comfortable and told us exactly what to do.”
–Timothy Y.
“The food was great and the personal service that we received was great. We loved the outdoor garden.”
–RJ V.
“Sandy, the person who we worked with, was really helpful. The whole staff was very attentive, and the food was great.”
–Craig W.
“I liked the garden best.”
–Jacob O.
“The customer service.”
–Jered P.
“I liked the food, and they took care of everything.”
–Shawn T.
“The food was great and the people who work there were great; I really liked everything.”
–Todd G.
“I like the food and the fact that we got so much for the price. My friends paid five times as much elsewhere for the same thing.”
–Eric Y.
“The service.”
–Michael J.
“They were really attentive, organized, and the place looked very clean.”
–George M.
“The staff was great and they guided us throughout the whole day, and we didn't have to worry about anything.”
–Charles H.
“I liked that there was a wedding planner and the food was great.”
–Daniel M.
“I liked the fact that they took care of all the details.”