Find Local Companies Rated Highest in Quality
Tannen & Associates Survey Responses
“I've dealt with a lot of people in the merchant bank business, and I find Mark to be extremely helpful, truthful, reliable, and supportive. We're a nonprofit organization, and the margins are critical. He saves us money.”
–A.M.T.
“Their rates are low.”
–B.M.E.I.
“He follows up with me very thoroughly. That is very important. I value his commitment. He always lets me know that he is working on things for me.”
–C.C.
“His openness and friendliness.”
–C.P.H.
“He did what I needed him to do very quickly. He took care of all of the issues and answered my questions. His price was very reasonable.”
–Dan H.
“When we have a question, he immediately returns our phone calls. He doesn't wait until the next day. He returns our calls within five or ten minutes. We have some vendors that we have to call back the next day and follow up.”
–H.O.D.
“Mark calls you back when he says he will. He gets things done in a timely manner.”
–J.F.C.S.I.
“He is very attentive, and he answers all of our questions. If we need anything, he is there.”
–Kate F.
“Every time I need him, he's there. I don't need much, but when I ask for something, he answers all of my questions.”
–L.M.D.C.
“His attitude, and he promptly returns calls. Both my father-in-law and I use him. I refer him to my friends. That is how happy I am with him. That should say it all.”
–M.D.P.
“He is always available to help if a problem arises.”
–M.B.S.A.
“He is personable, knowledgeable, and extremely helpful.”
–P.W.F.G.
“His service, he cares so much about our business. Every time we have a problem, he is there for us. He offers excellent service. It doesn't matter what time of day or night it is, he will be here to fix our problem.”
–R.S.
“He saved me money and had a good service. He was always available. If I called, I'd get a call back within an hour if I wasn't able reach him the first time. I want someone that I can trust who can solve problems right away. When I ran out of supplies, he met me and brought them to me. What more can you ask for in this day and age.”
–Rory B.
“He was very attentive. He did a good job to ensure all of my questions were answered.”
–Russell B.
“He's very responsive in getting anything that we need. He has been terrific.”
–R.F.
“He's very responsive, kind, eager to help, and very service oriented. He stays in touch and does very well.”
–S.P.V.E.C.
“He was very thorough in his explanations. There were a number of people that he had to train that had no clue about the process. He made sure the system was working. He always has a smile on his face. We love seeing him.”
–T.E.
“He's been incredibly supportive in guiding me along and letting me know what I need. I never felt like I was getting anything over the top, but I got exactly what was needed. I liked his fairness. I was very nervous as a new business owner. He was just really great at explaining things, so that I felt like I knew what I was doing.”
–T.I.
“There is a person to talk to, and it saves me quite a lot of money. The cost of the change orders is considerably less, almost half of the cost that my other bank was charging me.”
–W.M.T.
“The personal attention and the price, he was able to save us a lot of money. It has been a very positive experience.”
–O.S.J.
“He is very responsive in terms of answering questions and returning phone calls. He is also service oriented.”
–C.H.R.
“He solved the problem that we had.”
–Robert D.
“He was really trying to find us a way we could save money and pointed out to me additional fees that the other company was charging me that I wasn't aware of. He was really thorough and went through everything. He saved me $125 a month. From beginning to end, he was good.”
–H. O. D.
“He is really patient and has a great personality. We're a brand new company. He came in and spent time training our people. He periodically checks in to ensure everything is running well. He even re-wrote some of the manuals for us and provided us with Clift Notes.”
–C. E. S.
“Their system is simple to use and they have excellent customer service.”
–J. K. L.
“He's a really nice guy. Anytime I need him, he's there. He has all of the answers to my questions and that's what I'm looking for.”
–L. M. D. C.
“Mark is just a straightforward guy and gives all the information you need and takes his time.”
–J. F. C. S.
“The fact that he was there, he was present every time we met. He came in and roughly understood our business here. He did everything in his power to meet our needs.”
–O. S. J.
“He's on top of everything. Anytime you need anything or have a problem, he's there.”
–M. D. P.
“He is very service oriented, which is hard to find these days.”
–M. B. S. A.
“Mark was very accommodating and easy to work with.”
–T. E.
“His follow-through and helpfulness.”
–C. P. H.
“I would say his creativity, flexibility and customer service.”
–B. R. A.
“Honesty, integrity and upfront about everything.”
–A. M. T.
“I am happy with his system and his work. My son is starting a business and is going to hire Mark's services.”
–C. A. S.
“Whenever we had problems, he would be there any time of the day or night. He cares about my business.”
–R.
“Customer service, he was there for us. It wasn't just a phone conversation. If we needed him, he would be available.”
–C. S.
“He's very responsive to any of our needs. If we need anything, he's on the spot and follows up.”
–R. F.
“The personalized attention and follow-through.”
–C. H. R.
“He's easy to communicate with and doesn't mind being asked to come by to help.”
–B. S. J.
