Find Local Companies Rated Highest in Quality
Silicon Valley Auto Body & Tow Survey Responses
“They did the job they said they were going to do and they arranged for me to have a loaner car while my car was in the shop.”
–Anne B.
“The service was good and the car is working well.”
–Anselmo G.
“They did a good job and they were very accommodating. I was completely satisfied with them.”
–Arlean B.
“Their location was pretty good. They were quick and very responsive. When I take my car in, I get it back within a week or ten days.”
–Arnold B.
“Their attitude, helpfulness, and understanding.”
–Arnold L.
“They are very informative about what they are doing and how they will do it.”
–Teres T.
“They were excellent. Everybody who helped me with my vehicle was very good.”
–Charles X.
“Everyone was wonderful, especially David. They were so nice. I have told as many friends as I could about my experience. They did a wonderful job. The outside of the car looks like glass.”
–Charlotte U.
“I liked that they actually gave me paint for any possible future needs on my car. They were excellent.”
–Carol M.
“Quality.”
–Allegria B.
“The owner is honest. He did what he said he would do.”
–Bill M.
“Attention to detail.”
–Mike E.
“The swiftness with which they got me in and out.”
–Vicky S.
“The follow-through, the quality of the work, and the personal touch they had.”
–Aaron M.
“That's a hard question to answer. They are friendly and convenient.”
–Ann W.
“Their fast and quality service.”
–Anna Y.
“They made it very easy. They handled all the insurance and rental car paperwork, did a great quality job, and cleaned up the inside of my car, even though they didn't have to. The guys were really nice and seemed to have their act together. They're really professional and not at all like sleazy body shops.”
–Brett W.
“I had a lot of body work done. The car looks great. I couldn't tell the difference. They were very accommodating.”
–Catherine B.
“They were above average on everything.”
–Chris S.
“They were thorough, fast, and they just did a good job.”
–Christina B.
“They try hard to make sure that I get my money's worth. They take care of me and they do very well on my classic cars. They worked well with my insurance company in terms of classic or specialty car coverage. I also gave them a trustworthy source of classic car parts, which they ordered from. They're really great guys.”
–Craig L.
“They do a good job. They worked on a scratch on my wife's car then buffed it out at no charge.”
–Daniel F.
“The quality of work was the best.”
–Daniel R.
“The final job was done correctly.”
–Dave K.
“They were pretty accommodating.”
–Donna W.
“I am very happy with them. I've even referred people to them.”
–Douglas M.
“They were very dependable. They kept in close touch with me. My car took a long time to fix, but they kept me posted. They treated me very well.”
–Elizabeth S.
“Everything was fine.”
–Ilan S.
“They do a really good job. I really like the quality of their work.”
–Irene C.
“They did good work.”
–Jaime P.
“They're very efficient. They were quick and ordered the parts on time.”
–Jane P.
“They did a very good job painting my car.”
–Jansen B.
“The customer service, they had my car ready when they said they would. The owner was really nice. He remembered who I was.”
–Jennifer M.
“They're down to earth, very explanatory, and very quick. They also did very good work. I was really surprised.”
–Jennifer M.
“The work was done right the first time and they were pleasant.”
–Jerry H.
“They do a good job and their schedule works with mine.”
–John P.
“I have used them three or four times already. I like how Dave takes care of me.”
–Jose B.
“I like Peter and Alex because they're very honest. They don't try to deceive customers. They did excellent work. My daughter brought it in for work and they went above and beyond. They went the extra mile. They did a job I didn't even expect. They are a good shop. I've used them at least three times.”
–Kari B.
“They scheduled the appointment quickly and their work was top-notch. My car was totally crashed, but you couldn't tell. The workmanship was excellent. It was a pleasant experience. They were very attentive to detail. I thought they were spectacular. What was a bad experience ended up not being one after all.”
–Karla B.
“They were completely honest. They explained everything in detail to me. They presented me with less expensive alternatives and they performed the work on time as promised. They gave realistic service dates. Also, the shop was clean.”
–Kathy C.
“They were very professional. Everything worked out very well and we got the car back quickly.”
–Leonard B.
“They were pleasant people. They picked me up and took me home. The front end service was good and they did a good job.”
–Leonard W.
“They are great. They were quick, easy, hassle free and honest.”
–Louis S.
“The customer service was excellent. They let me know about everything that was going to be done. They explained everything and they were on time.”
–Manuel C.
“They were very straightforward with their customer interaction. It was quick and easy. They did what they said they were going to do. The quality was as good as it could be.”
–Mark H.
“They were very friendly, even while I was in the waiting room waiting for my car. They answered all of my questions.”
–Mary L.
“I have used them many times. I like that it's a AAA shop. I also like that they match the original color well.”
–Mary S.
“They had the work done on time. There were no surprises. It was a very high quality job.”
–Morgan N.
“The quality of their work was great. I've used them throughout the years and they have always been very consistent. I always recommend them.”
–Nathan W.
“They did good work. They did exactly what they promised very well. They are very good.”
–Ngoclan N.
“They had a reasonable price and they handled the job. They are pretty good.”
–Priya V.
“When I go there and tell them what the problem is, they fix it right away or they give me recommendations about what to buy or what to do. They give me options.”
–Proscy C.
“They are very responsive to questions and they do a good job.”
–Rahim R.
“They are the best around. I like the quick service and the quality of the work.”
–Ray L.
“They seemed very knowledgeable, quick, and they took care of it. They've worked on our car twice and we've been very happy with the results.”
–Lind F.
“I liked that they followed up and kept me in the loop about what was going on with my car. They were very good.”
–Sandeep M.
“The quality of the actual work was perfect, along with everything else.”
–Thomas O.
“The people I dealt with were very professional.”
–Anna C.
“That I got a loaner car.”
–Audrey W.
“I would recommend them. It was very good. They did good work in researching a part we needed. They got a very good arrangement on a hard to find part. They were courteous and they had good customer service. They gave me a ride home when I needed it.”
–Barbara M.
“They were very open and they communicated directly about any delays or changes. They have good communication in general. They are very friendly folks.”
–Brian B.
“Everything was done right. They kept me informed about the progress of the work. The delivery time of the parts was good. Also, they had a rental car agreement with Hertz where they would pick me up at the service center and drive me to Hertz to get a rental car. I was pretty happy with them.”
–Gregory S.
“Responsiveness and fair pricing, they are also local and they do quick work. We send them several vehicles and they are quick to pick them up.”
–H. M. C.
“They were quick in doing what they said they would do.”
–Brad M.
“Their location, they are conveniently located.”
–Carmen D.
“I had a problem with them in the past, but they have new management now, which is very cooperative and listens to customers' needs very well. It feels like a 180-degree change. They're also pretty reasonable in terms of price.”
–David C.
“They seemed like they knew what they were doing and got the work done when they said they would get it done.”
–Earl D.
“They are very nice people. They took really good care of my car. They waxed it and they are really nice people. They are all smiley. They did a really good job. I think they do everything possible to make people happy.”
–Epren L.
“They certainly fixed the car and did a good job. They made the steps of the repair process very clear to me. They knew how to deal with someone who was unfamiliar with the process and was scared of being scammed.”
–Eric G.
“They did very good work.”
–Jerry C.
“They were very accommodating and they answered our questions and concerns. The work was done in the expected time frame and there were no problems.”
–Liz P.
“They were close by and easy to communicate with.”
–John C.
“The quality of the work was very good.”
–Khoi P.
“They did what they said they would do and they were reasonably priced. They met my needs.”
–Lindsey D.
“They were very accommodating and on time.”
–Lynette D.
“The driver had a good attitude. I used them for towing.”
–Michael F.
“I felt that they did exactly what they said they were going to do. The quality seemed excellent. They picked me up and brought me back. They were very cooperative, helpful, courteous, and they work for their customers very well, rather than just for themselves.”
–Patricia D.
“Their quickness and attention to detail.”
–Patricia Y.
“They were fast, considering that they needed to find the parts and do the work. They said it would be a week and a half and that is exactly how long it took. They even called me to confirm this while the work was being done. They were very professional and they kept the price of the estimate. They also sent that price to my insurance company who paid that amount as well. The car was clean and ready to go. The window was also cracked, but it looks great now.”
–Raquel F.
“The workers' attitudes, the procedure, and the quality of the work are all excellent.”
–Stella Z.
“They were very cooperative and they did quality work. They tried to work within my budget. I was very happy to use them two times in four months.”
–Stephen L.
“Overall responsiveness.”
–Anne H.
“They are very responsive and the quality of work is good.”
–Bandana B.
“Good customer service, it was pretty quick.”
–Chris K.
“They did a good job.”
–Ajay B.
“They are always responsive to me over the phone.”
–Anna R.
“They work with the price. I had specific requests and parameters for pricing and they worked with me on that. They were very flexible.”
–Derrick B.
“They did a good job of repairing the car. Overall, they were pretty good.”
–Edmund L.
“They stayed on schedule and kept me informed.”
–Gael W.
“Fair price and good service, the repair was very quick. They have a nice sign, lots of trucks, and nice greenery out front.”
–Jeff C.
“The body work was very good. The paint job was good and they matched it to the original color.”
–Nevin C.
“I liked how quickly they got back to me about everything and how they kept in touch.”
–Randale W.
“Personal treatment, I have been using them for quite a while.”
–Robert B.
“They came very soon after the accident and towed my car to the shop. The work was pretty good.”
–Steven H.
“I have been to them before and it is very easy to work with them. There are no hassles.”
–Krishnaku S.
