Find Local Companies Rated Highest in Quality
Salinas Mattress Company Survey Responses
“He was very quick.”
–Amy H.
“His willingness to make it right, if the bed worked or didn't work, he fixed it for me until he got it right. He was pretty good.”
–Amy S.
“The quality of the work, they got it done for me quickly. They were very nice.”
–Anna E.
“Customer service and quality, they were very reliable, friendly, and forthcoming with information. They wanted to make sure everything I expected was what I was getting. I was very pleased all around.”
–Anna M.
“Very personable and helpful, they answered all of my questions.”
–Bergen M.
“The craftsmanship was good. He did what we asked of him. We were given choices by price and he did everything to the 'T'. We were very happy with what we got.”
–Betty H.
“I have dealt with them in the past. Their quality is beyond anyone else's. They are from the area and they do a personal job. Their service is top notch.”
–Billie K.
“The owner took the time to explain and describe the product. He was a very nice guy.”
–Bob B.
“The whole experience.”
–Dave H.
“Personalized service, he built my mattress the way I wanted it.”
–David A.
“They were thorough. They did everything they said they were going to do and they were on time. They were good.”
–David B.
“They listen to what you want and they do what you want them to do.”
–E.G.W.
“I liked that he took the time to explain everything about the mattresses, like the different qualities of different mattresses. He let us lie down on them. He was very helpful with anything we needed. They were very accommodating until I got the exact mattress that I wanted.”
–Irene I.
“Their ability to work with the customer, they had it ready when they said it would be ready.”
–James C.
“They were so prompt with getting over here and doing a repair. It was a seventy mile ride and he had everything he needed once he got here.”
–Joan F.
“Nice person, he was very good, kind, and helpful. I have told my friends about them.”
–Joan W.
“They were able to customize something for me.”
–John S.
“They responded immediately.”
–Kathleen A.
“Their courtesy and the extra effort put forward by the seller.”
–Kathleen Q.
“The service and the quality were great. They were very accommodating. They did a custom order for us.”
–Ken C.
“I needed a certain type of bed and he found what I needed. I have been a customer of theirs for the past twenty years. Their service, and the product is always good. I am happy with them.”
–Kenneth H.
“Friendly service, and they are local.”
–Linda G.
“They were pretty straight shooters. They didn't try to sell me something that I didn't want or need. They went out of their way for me to make sure I got what I wanted. They gave good advice and a trial period.”
–Bill A.
“Honest salesmanship, they have a good business.”
–Bob H.
“The service is good. They are very personable.”
–Harold B.
“He took the time to explain everything. He also showed us how it was made.”
–Albert E.
“He is an honest and good guy. He is local too.”
–Bob B.
“They are quick and customer service oriented.”
–Bruce W.
“Their attention to my order, it wasn't a very large order. The personal attention they showed was beyond my expectations.”
–Cindy D.
“I loved it from the moment I walked into the store. They were very professional, very polite, and very welcoming. I just liked their expertise. They answered all of my questions. The quality was excellent. They delivered them to me in a timely manner. Eve.”
–Connie S.
“The owner, John, and the way he handled himself.”
–Corbin R.
“He was very friendly. He delivered it, brought it up, and installed it. When we needed it adjusted, he did it. He did things that a normal store wouldn't do. He took the time to show and explain the different materials. He gave us a choice as to what mate.”
–David C.
“It was local, easy, and they delivered when they said they would. They were great.”
–David M.
“He is just so prompt and courteous. He does a beautiful job for all of his clients.”
–Denise C.
“They were very professional, and they quoted me a price. He delivered when he said he would. Everything went accordingly.”
–Dianne B.
“The owner, he did everything he said he was going to do in a timely manner.”
–Don L.
“They were very, very good. They knew what I wanted, and they accomplished it. They were very polite and businesslike. I thought they were excellent.”
–Ms. M.
“The personal service, and they were very knowledgeable about their products. I thought everything they offered was fine. I am a satisfied customer.”
–Fritz R.
“The service, I was really happy with it.”
–Gunnar G.
“I have known him for fifteen to twenty years. I have followed him, and now he runs his own company. He provides good customer service across the board.”
–Jeanne Q.
“Everything, they were willing to work with us. We took the mattress back twice to get it just perfect. He did it with a smile. Everything was just great.”
–Jeff S.
“John was very personable.”
–Jessica D.
“It was fast, and I liked the salesman.”
–John H.
“Personal service.”
–Lynn M.
“The guy who owns it and the way he runs it, he couldn't do a better job. It's a beautiful showroom. This place is a guaranteed facility. If you have any problems with your mattress, he can help you.”
–Michael G.
“The guy who sold the mattresses, when I changed my mind, he worked with me to accommodate my needs. He was polite and had the ability to listen. His rapport was just amazing.”
–Richard F.
“They were willing to work with us. They were very friendly, polite, and they did a very good job. We were very happy with their service.”
–Steve S.
“I liked their attention to detail, their personal approach, and the quality of their work. I thought their performance was good.”
–Virgil C.
“I thought the product was good. They were very friendly and helpful.”
–Charlie B.
“I liked that they were listed in the Yellow Pages. The owner was a very nice man too.”
–Irma O.
“They were helpful. We wanted a mattress bigger than a queen size and they helped us find one. They also got us sheets to match it. It was good service.”
–Jim W.
“I liked the service and the quality of the item.”
–Bill P.
“I liked their personal service and the fact that they are a small store.”
–Debra L.
“The fact that they listened to what we said.”
–Barbara H.
“They were very nice to me and helped me with a problem that I paid them to fix.”
–Bob I.
“The man who was there helped me a lot and got it out right away. I had a mattress made and he brought it out quickly.”
–Owen P.
“I shopped around a bit, but what struck me about them was that they listened and met my needs.”
–Carol C.
“The mattress had to be a peculiar size, but he was able to make one exactly that size.”
–Ken C.
“The service was great.”
–Manny M.
“Their honesty.”
–Carol T.
“I liked his manner and the way he sold the mattress to me. I just enjoyed working with him.”
–Margaret R.
“They explained how their mattress works and how it is better than the previous one we had. We really liked it.”
–Julia B.
“The customer service was awesome.”
–Dottie L.
“I sleep really well now.”
–Tim D.
“It's local and the price is reasonable.”
–Stan N.
“The personal attention, they were there for me when I needed them.”
–H. U. B. K.
“Just everything, everything went well.”
–Edith B.
“I liked that it was just him. He's the owner, the worker and everything.”
–Vicki A.
“He's very nice, very cooperative, and accommodating. If a customer is not satisfied, he does what he can.”
–Leonard A.
“They were prompt and they delivered what we ordered with all the specifications. The price was really reasonable for the quality we got.”
–Edward P.
“Everything; they make good products and provide good service.”
–Donna C.
“I liked that they were able to get the size I needed and it is very comfortable..”
–Norman K.
“He had a one-on-one personal design kind of thing. He talked to us and we worked out what was best.”
–Kenneth A.
“John's concern for trying to do the right thing and trying to service his customers.”
–Michelle S.
“I liked the customer service. He explained to me the different kinds of mattresses and the different material that was available to me. He compared different brands. He was very helpful.”
–Julia R.
“The service I received was very good. John was very personable.”
–Ellie H.
“Their mattress is very comfortable.”
–Betty H.
“I am very satisfied with the quality of the mattress.”
–Tom T.
“I like that they do custom fits. They bend over backwards to do what you like. They're so much more accommodating than the competition. I would recommend them to anyone. In fact, every chance I get, I tell people about them.”
–Merideth C.
“The person who helped me was really cool and low-key. He does a great job. I will continue to go there. His customer service was off the hook. He didn't make me feel like I was getting ripped off.”
–Mike R.
“I like the custom fittings. I got what I wanted.”
–I. A. C.
“The guy was right on. He came back and fixed my bed. It was personalized service. He worked with me on the price and he was just personable. I believe in supporting local businesses.”
–Lindsey W.
“I liked the thoroughness.”
–Kay G.
“I had my twin bed rebuilt twice. I liked that they took it and brought it back in a timely manner.”
–Adel V.
“I like the custom fittings. They go out of their way.”
–Greg R.
“I like the fact that it is a really quality mattress. It has lasted a long time.”
–Sharon G.
“They were very friendly and agreeable. They delivered it when they said they would.”
–Mrs. P.
“It is a local company and the owner is very knowledgeable and helpful.”
–Jay S.
“The pricing and the prompt service.”
–Rod K.
“It was just quick and easy.”
–Nancy P.
“They deliver and they are on time.”
–Tim M.
“Good service.”
–Andrew M.
“They are local people, the quality is very nice, and the service is quick.”
–Mary M.
“The bed is very comfortable. He was so accommodating and went out of his way to change our mattress.”
–Rose N.
“The product and the service.”
–Loretta B.
“The service and the quality of the mattress.”
–Jeff B.
“Their willingness to work with me.”
–Robin A.
“Friendly and good service.”
–Ray S.
“I liked everything about them. The service and product were excellent. I Iiked their attention to detail.”
–Mrs. C.
“The service and the accurate pricing, they did pretty well by me.”
–Alex P.
