Ross Company Realtors Survey Responses

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The following are verbatim customer responses from research that American Ratings Corporation conducted between January 2005 and March 2010. Customer last names have been initialized for privacy.
“They are knowledgeable and can produce results.”
–Jerry J.
“Ross is brilliant, with his expertise in investments, I live in a mansion today.”
–James M.
“Professionalism.”
–Mark C.
“Attention to detail and follow up.”
–Tom C.
“They are a personalized service.”
–Carter D.
“Integrity.”
–Noelle N.
“Promptness, candor, and they were straightforward.”
–Bette B.
“They kept me informed.”
–Ken B.
“It is a personal thing. They treat you like they know you, and want to do what is best for you.”
–Betty B.
“They seemed to understand my feelings about my house. My husband built it, we lived here for 50 years.”
–Alice P.
“Mark Ross.”
–Don G.
“Things seem to get done without problems, and done quickly.”
–Greg D.
“Good customer service.”
–Barry S.
“Eugene Ross was very knowledgeable, friendly, and helpful. They got the best price.”
–Jaquelyn S.
“They were persistent in trying to get the sale. They did everything they said they were going to do and stayed in contact with me.”
–Lajetta L.
“I felt that I was being taken care of.”
–Katherine M.
“Convenient location.”
–Gus K.