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Renewable Power Solutions Survey Responses
“They were very good. I got upset with them a couple of times, but it was a misunderstanding and we got it worked out. In general, they were very prompt, courteous, and very good. I have referred some of my friends to them. The owner was really nice. The crew was exceptionally courteous.”
–Carolyn W.
“Good communication, and they were timely. They knew what was going on and they got back to me.”
–Christopher K.
“They seemed very knowledgeable and they always had answers to my questions. They came when they said they would and they did the job in a timely manner.”
–Gary B.
“They were punctual. They did what they said they were going to do and when they said they were going to do it. They took care of all of the paperwork, which made it easy for me. The only thing I had to do was write a check.”
–James K.
“They worked with me to give me what I wanted in the way of solar power. I wanted only so big of a unit, not bigger, not smaller. I wanted only certain things. I got all of what I wanted.”
–James M.
“The young man who came out and did the presentation seemed to be very knowledgeable. He knew what he was talking about and he didn't blow any smoke up anyone's backside. The one gentleman who came out to do the work was very efficient and he knew what he was doing.”
–John H.
“The salesman really knew what he was doing. He talked to me and understood the things I was trying to accomplish. He designed a system that was just terrific. It came in at a very low price in comparison to anyone else. It brings our power bill down to $19.11 for the year. Also, the people who did the work were just great. They explained things to me. Their workmanship looks really solid. I think the panels will stay on there until after the roof falls off. In every way, they stepped up and did the job. They did the job quite cheaper than other companies. One other company was going to match the project within a hundred dollars, but I chose not to go with them since they didn't come up with their own design idea.”
–Paul H.
“They did the job on time and when requested.”
–Robert F.
“Their quote was very well done and accurate. Their installation was excellent. Their customer service was good. We called them one time to check something and they responded immediately. We were at the house, but they looked over everything properly.”
–Robert L.
“They were really professional. They did their work quickly and efficiently.”
–Susan D.
“They said what they would do and they did what they said. They were very thorough. They talked to us and helped us figure out what would be the right kind of site system. They worked closely with us to optimize the system.”
–Valerie N.
“I liked many factors about them. They come up with a reasonable price and they explain things extremely well. All of the installation went smoothly. They took me through the whole process and explained everything to me.”
–Allen J.
“I like the final result. The final result is good.”
–Bruce A.
“They were clean and reliable. Once we called them, they sent someone over.”
–Patrick W.
“I didn't have to think about it. They did everything. They handled all of the rebate paperwork and everything.”
–Mary M.
“Their service and how things went.”
–Gary H.
“The fact that it is a small company.”
–Noel D.
“Their overall knowledge and service, I liked their personalized service.”
–William R.
“The people who actually came to do the installation seemed to know what they were doing and they did a good job.”
–Finbarr C.
“I thought they were pretty honest with their numbers. Other companies I had done business with didn't keep to the numbers they gave. RPS sold short panels, which I liked. Also, I noticed that they were state instructors of installation, so I thought they must know their stuff.”
–Stephen S.
“I liked the salesperson, Patrick. He was very businesslike and informative. The installation looks fine and it's functioning properly.”
–Char R.
“They got the job done.”
–Mike A.
“They came and did their job.”
–Thomas B.
“They did what they said they would do, and they were prompt.”
–Thomas D.
“They have expertise and domain knowledge of the solar installation. They are very polite and non-intrusive when they do their job. They explain everything and take their time.”
–Meyer D.
“Compared to others that I talked to about solar issues, they were the best. They customized a plan that was optimal for my house and did not try to oversell. I highly recommend them.”
–Todd F.
“How quickly they put it all together, and they helped me with the paperwork. Everything was just wonderful.”
–Bobbie M.
“I can always call them up for a question, and they respond immediately. I love Diamond Certified. Every time I use the services of a Diamond Certified business, I am very pleased with the results. I recommended that Power Solutions become Diamond Certified. I am always very pleased with the results.”
–Robert R.
“My wife was very pleased with the crew. She liked their attitudes, cleanliness, and just working with them in general.”
–Robert V.
“They did what they said they would do, when they said they were going to do it.”
–Rochelle W.
“They did what they said they were going to do, and there were no surprises. Their quote was accurate.”
–Michael L.
“Honesty.”
–Glenn N.
“It is a small company. They did a professional job, and that's all I could ask for. They had a very good presentation describing the Diamond Certified aspect of their organization.”
–Lance F.
“They explained everything before they started. They told us what was going to happen, in what sequence and they sat down with us and answered all our questions. It was just a terrific experience.”
–Robert R.
“Jose, the fellow we dealt with, was very attentive. He tried very hard to make us a satisfied customer.”
–John Z.
“The simple presentation, practical proposal, good product, good follow-up, prompt delivery and on-time service.”
–Amjad N.
“I liked the personal attention and the competitive quote. Everything went flawlessly.”
–Gerard P.
“I was very happy with Jose and his workers. They carried the product I was looking for.”
–Judy L.
“For a person who's ignorant about these types of issues, they did a good job in making me understand how the system works. It is working very well.”
–Enrique F.
“They came in and did the job as promised.”
–Lance F.
“They were informative.”
–David B.
“Jose was very upfront and thorough. He explained what the system consisted of and what needed to be done. The job was done when he said it would be done and he provided amazing customer service.”
–Aaron W.
“I liked the fact that they were very friendly, easy to work with and they did what they said they were going to do.”
–Colin D.
“I liked the way they worked with me to get the whole system set up. It was great. They were easy to get a hold of and offered us great customer service. Of all the contractors I've ever worked with, they were at the top.”
–Don L.
“I thought the sales representative was good and so was the work quality.”
–Khanh N.
“The attentiveness to detail and responsiveness.”
–Doris L.
