The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2008 and March 2010. Customer last names have been initialized for privacy.
“I think he's very knowledgeable, and he knows what he is doing.”
–Betty D.
“They have good communication, and they are prompt in doing whatever needs to be done.”
–Janice N.
“I've been working with him for a couple of years. He has a lot of creative ability. He is an artist in many ways. He is a poet. I've read his poems. He's also a potter. His talents also extend into landscaping.”
–Larry Z.
“He's reasonable, and he works well with me.”
–Paul B.
“The quality of their work and the consistency.”
–Brennie B.
“He shows up when I call him.”
–Nancy B.
“They worked fast, and they were reliable.”
–Kathy E.
“Everything, we didn't know what we wanted to do. He drew up a fabulous design and we immediately went with it. The work was just great.”
–Antoine G.
“The attention to detail, honesty, and he was able to do some fairly complicated things. Everything was very well planned out, and everything works the way it should.”
–John G.
“Reliability.”
–Bruce G.
“He was patient with me about the designs that I wanted. He didn't push his opinions on me.”
–Kathleen G.
“I've done three different projects with them, and I like the fact that he can create designs. I also like that he can put it all together.”
–Charlie H.
“He totally redesigned our garden. It is so beautiful, that the neighbors and friends comment on it all the time.”
–Diane J.
“They're always very responsive when I call and need something done. They handle it pretty quickly.”
–Murray K.
“I like that I can get a hold of him whenever I want to, as he answers his phone.”
–Janie K.
“I just liked the final outcome.”
–Rob L.
“He works with our customers, and they are very happy and satisfied with him. He shows his crew what to do.”
–Larry M.
“The way he looks at the complete project, he's very good at integrating everything from what is there. He gets the feel of the neighborhood and puts the whole thing together.”
–Mr. R.
“They do maintenance for us. They are punctual, they have great design work, and he's an easy guy to talk to.”