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R & P Garage Doors, Inc. Survey Responses
“Friendly customer service, they were quick, and they got the job done. It was really good. Their customer service was fantastic. They answered any questions I had. They even pointed things out that other companies avoided answering. They really did a great job.”
–Brian R.
“I spoke with the owner and contracted with him directly. I liked the personal touch. He was forthcoming with information.”
–Gill H.
“They had trust in us. We asked if they needed the money upfront, but they said no that they trusted us, since they had done work for us before. I liked their general courtesy. Pam called and was very nice. She knew I had been sick, and she asked how I was.”
–Jack
“They were very professional, and they offered us options. They were open to whatever we wanted to do. They didn't try to guide us. They answered the phone promptly when I called. I thought it was excellent.”
–Jeffery
“They were quick and efficient.”
–Jim D.
“Prompt, efficient, and knowledgeable.”
–Jim P.
“The quality of their work, their promptness, and they were responsive. They worked with me, and they finished it on time.”
–Joe
“They were excellent service people. They gave me a good quote. They provided free service when they noticed that it wasn't fitting perfectly, even though it was not their fault.”
–Julie L.
“They worked around my schedule. I gave them a specific day to come, which was a Saturday, and they came. The price was very reasonable. The installer was very polite and a very good worker. He answered all of my questions, and he did a few things he didn't have to do.”
–Larry
“They were on time, and they knew what they were doing.”
–Lorna W.
“When I mess up the door, I call Rick. He is always there to help me right away. He usually calls and comes out the same day. I am very satisfied. I would give them a '10' on everything. They are great.”
–Mark
“The service and installation were great. I had a problem with the door after it was installed, but they came back and fixed it at no cost. They were great, and their service was great. Everything was great.”
–Mark
“I liked their promptness. When I called, they were able to service me the same day they returned our call. They called at the right time. He told me exactly what he was doing. It was actually very informative. When the job was completed, everything was the same or better than when they started.”
–Martin C.
“They showed up on time, and they did the work.”
–Mike
“Prompt, courteous, and professional, they were great. I was really happy with them.”
–Patty H.
“Their service was good. They did what they said they were going to do, and they did it on time.”
–Steve
“They were very responsive with scheduling. We were out of town, and they were very good about working around my schedule. It was really very easy to work with them. They did what they said they were going to do. Their price was competitive, and they were responsive.”
–Susan
“Quick and friendly service, they did a good job. I didn't have to call them back to fix anything. I was happy.”
–Tim C.
“Their customer service, they were friendly, and they finished what we needed right away. They were prompt.”
–Tom G.
“They did a really good job. They were prompt, courteous, and very friendly. It was very pleasant having them at my house. They cleaned up, they did a good job, and they got out of the way as soon as possible. I was very pleased with their service.”
–Alex
“He was on time, the estimate was extremely close to the final bill, and he performed what he explained he would in the time he said he would do it. I was very happy with it.”
–Brad N.
“Everything, they were professional, quick, and easy to work with. The price was good. They also gave me a brilliant referral for a painting contractor who I extremely happy with. It was great.”
–Doug
“He was a nice young man. He got the job done, and I don't believe he overcharged me.”
–Lois C.
“They were very detail oriented.”
–Sergio
“Trustworthy.”
–Mike K.
“Rick was the gentleman that I dealt with. He was friendly, efficient, and his quality was good. He was also on time. It was one of the better experiences that I've had with home services.”
–Sue R.
“Their response time, and the credibility of the work that they do, we have used them before. They are the only ones we would call again. The other companies were not able to get to our job for a day or two, but R & P was able to get to the job within one hour. They have wonderful customer relations and good customer rapport when you call in. I think they are doing an exceptional job.”
–Roger V.
“He was very quick and efficient.”
–Bruce C.
“The knowledge that he had, he knew what he was doing. He was very kind and very personable. I didn't feel that the price was out of range. He was able to assist us, and he was able to get the job done that day. I was pretty happy.”
–Rose S.
“When I called them to install my garage door opener, they installed it within a few days. I really appreciated that. I needed it done. Also, the service person they sent out was very nice.”
–Karen C.
“They came right away, they were fast, and they got the job done.”
–Lance K.
“Rick and Pam are very responsive. Rick does good work. They always do good work for me.”
–Bill S.
“They were very honest, and the workmanship was very good. He was great.”
–Diane
“On time, polite, finished quickly, and out the door.”
–Ron G.
“The door works well. It is a pretty door.”
–Gary L.
“The door was very nice and built well. It was a good service, and they finished the job quickly.”
–Scott B.
“They were fast and efficient. They finished the job when they said they would.”
–Charles M.
“Promptness, and the guy had a good sense of humor. I liked his personality and his honesty.”
–Rene N.
“Quick response, and they got it taken care of rather quickly.”
–Jesse G.
“Their customer service, they were on time and very professional. They explained everything that was going on with the door.”
–Rose
“They were friendly, and they explained what they were doing and how long it would take.”
–Cindy
“I have used them a few times. They have always been honest and responsive. They do a good job.”
–Darrell B.
“They are very polite.”
–Son T.
“They came out quickly upon my request. They knew exactly what the problem was and what parts I needed. They completed the job quickly and thoroughly. It has been working ever since. Also, I felt the price was reasonable.”
–Mark
“The man was qualified to do the job. He knew what he was doing.”
–Richard R.
“Straightforward, and they came out when they said they were going to. They did the job and stuck to the budget.”
–Will K.
“I felt they gave me a fair deal, and they were honest.”
–Eric G.
“They were here on time.”
–Dave A.
“They were very responsive, and the customer service was excellent. We encountered some problems with the garage door, but they came right out.”
–Greg A.
“Fast service.”
–Monica A.
“I was very happy with the service I got.”
–Mike B.
“They were prompt in returning calls and things like that.”
–Dawn B.
“They came out right away.”
–Billie B.
“The service was quick, and the installation was flawless.”
–Peggy C.
“His son did a really good job.”
–Gary C.
“They came out right away.”
–Terri C.
“His prompt return of phone calls, and he did what he said he would do.”
–Rick C.
“They were great.”
–Scott C.
“He knew what he was doing, and he was very polite.”
–Pete C.
“They were very responsive.”
–Laurie C.
“They're very responsive.”
–Chuck C.
“Their attitude and knowledge.”
–Judy D.
“They took care of everything.”
–Eric D.
“I thought he was very friendly and knowledgeable.”
–Jeff D.
“They came right out.”
–Katy D.
“He did a good job, and the communication was great. We had an emergency situation, and he came out right away.”
–Eric E.
“They were accommodating, clean, quick, pleasant, and everything is working fine.”
–Sheryl E.
“I liked everything. They came on time and did a good job. There was a problem with the door, and instead of coming back to fix it, he gave me a solution that saved me money.”
–Barbara F.
“They were quick, on time, and they did the job quickly.”
–Mike F.
“They explained it very well, and they let us know what to expect and the different choices they offered. The guy that came out was great. He even showed me what each part of the garage does and what to do if anything goes wrong.”
–Henry G.
“They were very friendly and thorough.”
–Jeff G.
“They were fast and efficient.”
–Teresa H.
“I just thought that he was very personable and knowledgeable. Everything was great. I would highly recommend them to anyone.”
–Penny H.
“They did a great job. They came in, answered all of my questions, and fixed my door.”
–Chris H.
“We were very pleased with the service we got.”
–Loren H.
“They were fast, friendly, and they answered all of my questions. Overall, I thought they were good. I would use them again.”
–Tanya J.
“He called before he came out to do the job.”
–Bruce J.
“They were on time, and the pricing was good. Everything was fine. Overall, I was happy with the service I received.”
–Mike K.
“He was thorough, fast, and he knew what he was doing. I just thought he was great.”
–Jim K.
“They're courteous, and the workmanship is good.”
–Frank L.
“He was a great guy.”
–Jeff M.
“Their follow through, they came out when they said they would.”
–Steve M.
“I thought they were fantastic. The people were just great.”
–Randy M.
“They were nice, and they seemed to be honest.”
–Dee M.
“Everything was just easy. The guy came and did the job.”
–Elaine N.
“They were prompt, on time, fast, and reasonably priced.”
–Karen O.
“They've just been super.”
–Rick O.
“They came when they said they would, and they were very neat. They didn't leave it a mess.”
–Mark P.
“They were prompt, knowledgeable, and they got the job done. The whole job went smoothly.”
–Cynthia P.
“Timeliness of the service.”
–David P.
“He's a nice guy, reliable, and he sticks by his work.”
–Joanne R.
“They showed up on time, and they were reasonably priced.”
–Richard R.
“The fact that they're local.”
–Jeff R.
“They were friendly and solved everything for us.”
–Janelle R.
“Their prompt service in doing the job.”
–Dale R.
“They were quick, and the guy who came to do the job was nice.”
–Darrell S.
“They installed the door quickly.”
–Stella S.
“They were nice people.”
–Bill S.
“They were clean, fast, and friendly.”
–Linda S.
“The service was great, and the people were friendly.”
–Roy S.
