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Precision Auto Repair - Honda Toyota Specialist Survey Responses
“I go to them about once a year for routine service. They always remember me, my truck and what needs to be done. To me that's pretty impressive.”
–Aaron H.
“I've been using them for a long time. I like their honesty and the quality of their work.”
–Arthur S.
“We've been using them since they opened their shop. They are prompt and they do what needs to be done. They never overcharge or do work that doesn't need to be done.”
–Cheryl M.
“They were very polite and they did everything the way they said they would.”
–Chuck U.
“They give me accurate answers when I come in with a problem. They fix it for the price they say they will and they give me the car back on time.”
–Dean D.
“Honesty and competence.”
–Jason C.
“The customer service and the quality of the work, from the beginning to the end, they take care of you as soon as you walk in the door. They have always been at the top of their game.”
–Jim J.
“Their service, courtesy, and they are just terrific. They are top-notch. They used to work on my old Honda, and there was never a problem. If I had a problem, they took care of it. I had a real minor problem once, but they took care of it at no charge. They are real courteous. I am a senior citizen. When I phone in, they tell me to just bring it in. They ask me if I need them to pick me up. I have been going to them for ten to fifteen years now. I don't have to worry about a thing as their customer.”
–Joan C.
“They did it quickly.”
–John M.
“They seemed to have done their job well. Everything is working okay. They have a really good system at the counter.”
–Leland K.
“They are professional, prompt, courteous and they have a nice waiting room. They have a driver to take you wherever you need to go while they fix the problem. I think they do an excellent job. They seem to be doing more than I expect out of them.”
–Louann E.
“They do a good job. They are also slightly less expensive than taking it to another place. They have been really good with the service. They only do what is necessary. They don't force unnecessary stuff on you.”
–Maurice T.
“They know what they are doing.”
–Richard M.
“They are courteous, efficient and fairly priced.”
–Bert B.
“They are very professional and very courteous. Their recommendations are very fair.”
–Bryan G.
“They are thorough and straightforward. You never feel like you don't know what is going on.”
–Carol C.
“We started using them in 2005. They've always been able to get me in within a reasonable amount of time. They give me rides home or to work when they have to keep my car. They call me right away with any changes in the estimate. Overall, their customer service is at a pretty high level.”
–Chak S.
“They fixed it right the first time. Their prices are fair.”
–Halam E.
“They were prompt and they seemed honest.”
–Joanie L.
“They were prompt and very nice.”
–Linda N.
“They seem to know what they are doing.”
–Durriyah K.
“They were fast.”
–Greg O.
“They were efficient and thorough. They did what they said they were going to do.”
–Ken M.
“The quality of work and the good price.”
–Marvin K.
“I liked that the mechanic came out and explained what the problem was with the car.”
–Nisha M.
“The price.”
–Adam K.
“They're very honest. They're also very accurate with their timing and estimates.”
–Ann F.
“I like the personalized service. I always feel like they're very honest. I've been going there for about ten years.”
–Becky R.
“They're friendly, knowledgeable, and they always call if they encounter a problem.”
–Bettie W.
“They're very flexible with their schedule.”
–Dana P.
“We've been using them for fifteen years. The work they do is outstanding. They get the job done.”
–Leonard R.
“They do a thorough job, and they have great customer service.”
–Elaine W.
“They always take care of the problem.”
–Frank F.
“They're knowledgeable about Hondas and Toyotas. The workers are great. They do outstanding work.”
–Gary P.
“They treat me well. They treat women perfectly. I've been using them for about twenty years. I've never had a problem with them. They're great.”
–Ivan S.
“They seem honest, and they explain things well.”
–Laura K.
“They work fast, communicate well, and they do great work.”
–Lynne B.
“They give you personal service. I trust Kevin. He's just great.”
–Marilyn F.
“They're prompt, convenient, efficient, and they have loaner cars.”
–Marilyn H.
“They're very flexible. I've been using them for twenty years.”
–Mark J.
“They do a complete job. They do the job right.”
–Mike M.
“They took care of my car.”
–Pat G.
“They're honest and trustworthy. I wouldn't use anyone else. I've been using them for about twenty years.”
–Pete M.
“They're honest, and they do a great job.”
–Sue M.
“They're prompt, friendly, and the quality of service is excellent.”
–Susan K.
“Their service, honesty, and workmanship.”
–Mitch W.
“They seem honest, and they're quick.”
–Andrea M.
“They get the job done on time.”
–Gene B.
“The service is good. The mechanics are knowledgeable and explain things to me. The prices are reasonable and they do a quick oil change.”
–Lee S.
“They do good work, are on time, and they are well-organized.”
–Dave W.
“They have never overcharged, or done unnecessary work. Their work is done on time.”
–Sonia G.
“They're honest.”
–Eric L.
“I have been going there since 1995. We now have four Hondas that we service through them. It takes me about 40 minutes to get there now because I moved away, but I still go to them. If you don't need service, they don't sell you service. Unlike many other auto repair places, they are really honest.”
–Karen W.
“I feel their honest and I trust them. I've been using them for 9 years.”
–Betsy P.
“They're very competent. The price is reasonable if you negotiate with them.”
–Steve L.
“I liked the personnel, friendly service you get and the quality products. We always trust them.”
–Bion Q.
“I liked that they gave me a loaner car.”
–Lynn W.
“I trust them. My family has been going there for years.”
–Andrea N.
“Honesty.”
–Chris H.
“I take my new cars to them rather that the dealer, that should answer your question. They are very good.”
–Eric L.
“We have used them for 20 yrs, they are like family and we send everyone we know to them.”
–Jan H.
“They are always there for me when I need them, they have loaner cars are they can shuttle me home. Our family has done business with them since they first opened on Santa Rita Road.”
–Nancy C.
“They are excellent all the way around. They are the most professional company I have ever dealt with, and I have gone to them for over 20 years.”
–Betty M.
“I have taken my cars to them for 22 years, they are the best.”
–Ivan S.
“They seem to be honest and upfront and do good work.”
–Gordon K.
“They don't repair things they don't to, they keep service records on my car, they provide loaners and the list goes on and on. They are the best; I have used them for years.”
–Susan N.
“They are personable and professional at the same time.”
–Terry M.
“They are friendly, helpful and do a real good job.”
–Marilyn T.
“I have done business with them for years, being a single women I appreciate their integrity and honesty, they do excellent work.”
–Julie W.
“They are close by and they have kept my Honda running since 1985 when I purchased it.”
–Debra B.
“They are fast, honest and reasonably priced; they are a pleasure to do business with.”
–Karen W.
“They take very good care of me. They shuttle me to work, they are honest and do a very good job.”
–Diane M.
“They are professional, friendly and have done a great job for me for many years.”
–Mike D.
“I have dealt with them for at least 15 years and never had a problem, they are the best.”
–David D.
“They do a good job and they are honest, upfront and very professional. I have gone to them for almost 10yrs now.”
–James H.
“They are honest and always take care of us, they are great.”
–Annette S.
“They offer loaner cars and do a good job.”
–Marsha R.
“I trust them, I have taken my Honda's to them since 1979”
–Chris S.
“They accommodate my time schedule and offer loaner cars.”
–Leslie S.
“They are straight forward and do good work; I never feel that I have been cheated.”
–Jeff S.
“They do good work.”
–Larry L.
“I have gone to them forever, they do good work and they are good people.”
–Steve L.
“I can trust them and they do good work.”
–Phil H.
“They gave me a ride home and they fixed my car.”
–Julie M.
“They are experts at what they do.”
–Virginia A.
“I call and tell them what's wrong, get an appointment, I take the car in and they do it, that's all.”
–John B.
“I don't know if I can think of any one thing, I've never had any problem with them.”
–Debra B.
“They are quick to get you in and quick to do the work.”
–Ken B.
“Always responsive, good natured, fair prices, always take care of all my autos. We all take all four Hondas there. Karen had a Civic, then a Accord and she now has an Acura and the whole family is pleased with their work for us.”
–Karen B.
“Friendly, good prices and honest responses.”
–John B.
“Very honest, timely, very accommodating, in general it's very hard to find a repair shop that you can trust, we have explicit trust in them.”
–Allen B.
“They're quality, service was excellent, I wasn't waiting around, I've had all my cars serviced there.”
–Robert C.
“The service is good.”
–Steve C.
“They do quality work and they do a quick job. The prices are reasonable.”
–Karen C.
“Most definitely recommend them all the time.”
–Paula D.
“They are straightforward and tell you what needs to be done. They're not just trying to sell you something else.”
–William D.
“Always do a good job, they're really nice, they've been working on my car since the previous owner had it, and I know my fiancé is more than pleased with their work as well.”
–Dan E.
“They're superb.”
–Rick G.
“The service is quick.”
–Lynn G.
“Honesty.”
–Tom H.
