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Parelius Insurance Services, Inc. Survey Responses
“They're always able to answer questions that I have and they are pretty proactive.”
–A. X. I.
“They answer my questions and they get back to me right away.”
–A. B. S.
“They return my phone calls.”
–A. I. I.
“They are always proactive in calling me before I need to call them.”
–B. H. H.
“They are nice people and good at what they do.”
–C. L.
“They stay on top of everything for me. They handle my Kaiser insurance. We have been with them for 10 or 15 years.”
–D. E. R.
“They are very prompt in getting back to us about any questions that we have and in sending us documents that we need.”
–D. C.
“Anytime that I need a question answered or help in any way, they are always available and very service-oriented.”
–H. C.
“They are extremely knowledgeable about the products. They respond to me right away by email or phone.”
–K. F. I.
“They are pretty good at getting back to me quickly and giving me good advice. They send us monthly newsletters and keep us up to date.”
–P. W. S.
“The people are efficient, caring and accurate.”
–S. J. S. R. C.
“He is not a high pressure guy and he doesn't bother me when I don't need to be bothered. He explains the policies very well to me and he is right there when I need him.”
–S. P.
“They came out and met with me. I can get really quick responses from them when I have a question.”
–S. P. I.
“They are accountable and very reputable. I have been using them for 30 years.”
–W. A. S.
“The current information that they gave us, and the fact that they are knowledgeable about the products that we are looking for.”
–B. A. F. M.
“I've been using them for many years. I can call them and they usually solve the problem.”
–C. I.
“He helps me and finds sources for comparison. He is very knowledgeable.”
–E. T. S.
“His staff is really great. I think they are doing a really good job.”
–S. M. M.
“They keep in touch with me. I don't have to keep in touch with them.”
–S. T. G.
“They are very accessible and they know what they are doing. Mark seems to know his business pretty well.”
–D. A.
“Their friendly attitude, and they are always quick to respond and help you out. They have been great.”
–M. S. S.
“They respond quickly with answers to the questions that I have. They are pretty good.”
–P. M. M.
“They are pretty prompt in addressing the issues that we need addressed.”
–S. B. C.
“They were willing to help and work around my needs.”
–Z. A. C.
“I like that they are very thorough.”
–R. L. T.
“I liked the customer service. They were really good with quotes and prices.”
–P. C. G. D.
“He's very efficient and on top of everything. They also answer my questions immediately.”
–W. J. B.
“I like the customer service. They always answer questions and they're easy to get a hold of.”
–C. B.
“They're right next door. I can just walk in.”
–L. D. C.
“They were on the ball. They didn't let anything slide by, and they let me know exactly what they needed.”
–E. M. B.
“Mark is the best provider. I'm happy with him.”
–A. M. S. C. S.
“They always get back to me to answer questions. They're friendly, people oriented, efficient and very knowledgeable.”
–I. C. E. R.
“I liked the customer service and the fact that they went the extra mile to solve problems.”
–N. V.
“The personalized service for a small business.”
–K. P.
“They have a personal touch and they can get you answers right away.”
–A. V.
“Whatever needs to be done is just a phone call away. They're very fast and responsive.”
–M. L. F.
“They are very thorough. They help me whenever I need it.”
–R. A. B.
“They have a friendly staff and they're very sincere. They send us emails regularly to keep us up to date.”
–W. M.
“He's very responsive and his staff is right on it when we need anything.”
–C. A.
“Their responsiveness when we had a problem.”
–W. S. O.
“They gave us quotes promptly and returned our phone calls right away.”
–F. D. C.
“Their prompt service and availability.”
–B. M. A.
“I can always get a hold of them, and they're very cooperative.”
–P. F. L. O.
“I like the fact that they follow through and they're committed to helping me out. Also, they respond very quickly to questions.”
–S. A. B. R.
“They gave us a lot of choices and explained everything. They have good customer service and they call us right back.”
–O. T. B.
“They're there when I need them.”
–S. D.
“He stays on top of my insurance policy. When I need to address something, he calls me right away.”
–P. C. W. L.
“They were nice.”
–A. A.
“I haven't had to call them. They seem to be taking care of everything.”
–N. U. S.
“I like them. They are fine.”
–S. S. P.
“The customer service is the best. Marilyn is my savior.”
–D. M.
“The people were great.”
–P. C.
“They follow up on everything, give very personal service, and answer all of my questions.”
–R. P. M.
“Several other people I knew used their services. They seemed very service oriented.”
–P. C. M. S.
“The service was good. They do a great job.”
–S. C.
“I like their personal touch. They work like a team, and whoever answers the phone, is always willing to help. I really like that. I don't feel like we're alone.”
–C. P.
“The customer service.”
–D. P. C. C. E.
“The customer service is good.”
–S. B.
“They worked hard to get me the best possible coverage.”
–G. H. K. S.
“They always figure out the right solution for us.”
–S. V. M.
“Everything, they're wonderful.”
–I. D.
“They're always very nice, courteous and they call me when the premium is about to go up. They're also willing to show me other plans and options to save me money.”
–S. C. G. M.
“That I can call and get an immediate response.”
–M. N.
“They are very responsive, and they do what they say they are going to do.”
–O. I.
“They keep us updated on our billing.”
–T. S. G.
“Their responsiveness and service.”
–T. C.
“Sarah.”
–M. I.
“They are very professional, and they answer questions quickly. They also speak in a language that I can understand.”
–C. C.
“They pay attention.”
–P. J. L.
“They take the time to talk to us on a one-to-one basis.”
–V. M.
“They reply quickly.”
–O. D.
“They do all the work, and all I have to do is pay the bills.”
–A. D.
“Their responsiveness and availability.”
–S. M. M.
“It's easy to use them. They seem to get personally involved.”
–D. A.
“They're very responsive.”
–G. L. S.
“They respond quickly when I have a question.”
–P. M. M.
“I was pretty much satisfied.”
–T. T.
“They respond quickly when I have a problem.”
–M. C. M.
“When I was developing my insurance plan, they worked closely with me and provided me with a lot of assistance. Even though I'm a small business, they spent a lot of time working with me. Everything worked out very well for me.”
–A. O.
“They answered my questions.”
–D. M. S.
“The people called back immediately, and they were always available when I called.”
–N. C.
“The personalized service.”
–S. T.
“They're knowledgeable.”
–H. H.
“Their prompt service.”
–R. S.
“Their timely response to any question.”
–S. M. G.
“They're very responsive and knowledgeable.”
–C. F.
“They were knowledgeable across the broad. They also had a spectrum of plans and underwriters.”
–A. G. R.
“They assisted us promptly with any issue we had.”
–W. A. V.
“The people are very nice, and they get things done in a timely manner.”
–A. T.
“Nothing stands out. They just provide us with what we need.”
–G. S.
“Good communication and attention.”
–H. E.
“Prompt service.”
–S. V. I. S.
“They were very helpful.”
–A. F.
“Quick response to my questions and requests.”
–S. S. M.
“The personal contact and the service.”
–C. B. R.
“I can reach them any day to answer my questions.”
–S. C. B.
“Very quick responses and honesty.”
–S. R. F.
“They are very personable. Everyone who works there seems to know what's going on. I can always get answers to my questions.”
–S. I.
“They've been helpful and they follow up on things.”
–V. T. A.
“They are polite.”
–T. E.
