Only companies rated Highest in Quality earn Diamond Certified.
Masterpiece Gardens & Design, Inc. Survey Responses
The following are verbatim customer responses from research that American Ratings Corporation conducted between March 2009 and September 2010. Customer last names have been initialized for privacy.
“The creativity of Michael Moore, he comes out, looks at a messy yard, and pictures it all done. Once the job is done, it looks immaculate.”
–Alex O.
“Customer service, because they get back to me and they are very responsive. The crew is great.”
–Becky B.
“I like the fact that I can call them and get my problem resolved the next morning, if not that day.”
–Andrew V.
“Very thorough, Michael comes out, walks around the yard, and we agree on what is going to be done. Then, he sends out his team and they do it. It all works out very well.”
–Bill K.
“I liked his vision. He was easy to work with and he knew what he was doing. The crew also knew what they were doing. I was very satisfied. He was prompt and on time.”
–Kay S.
“The quality and hard work, the guys show up on time. It is a professional organization.”
–Cameron W.
“I think the work they do is very good. Michael Moore is easy to work with. When he says something is going to be done, it is. The quality is very high. I am very happy with his work.”
–David B.
“He is very thorough and he does a good job. He does his very best and he uses the best products. He is just wonderful to his clients and they become his friends. I have been very satisfied with him.”
–Diane E.
“They were just very friendly, very helpful, and they answered all of my questions. I asked them about some things that were not a part of the project, but they included them, which was very surprising to me.”
–Dino M.
“Michael turned into a good friend after working with us. He is service oriented, very friendly, and he has never resisted any request from us. He has always gone above and beyond anything that we have asked of him.”
–Gia L.
“Michael Moore is a nice person. He was here the entire time.”
–Jack R.
“The quality of their work, and the plants are top quality. Michael is on time for all of his appointments. He is a very personable guy. He is a really good guy to deal with.”
–Jim S.
“He was personable and honest. He lived up to his bid. I thought the quality was good and I felt that it was good for the price.”
–John C.
“That is hard to answer. We have been pleased with every aspect, ranging from their suggestions about the design to their implementation.”
–Susan B.
“They do what they say they are going to do, they show up on time, they do good work, and I can depend on them.”
–Mrs. S.
“I really liked the work they did. I was really pleased and impressed. It was done efficiently and quickly. They did a really nice job with everything, including the plants they picked out.”
–Pam P.
“The final product is perfect. There is no garbage lying around. His workers are great guys.”
–Paul D.
“First of all, I liked Michael and how he treated us. He wanted to do what we wanted. The workmanship was very professional and very efficient. They stood behind their work. We had a problem a few years later and they sent someone out to redo it. We couldn't be happier.”
–Robert B.
“He is responsive and very smart. He knows his business and his products. His guys are very reliable.”
–Steven S.
“Consistent, reliable, and great quality.”
–Andy H.
“They were able to read the plans and they knew what they were doing.”
–Jeanne R.
“Very prompt, they are always on time. They deliver exactly what they say they will. I find their prices to be very competitive. They work on projects that are not extremely large. They are very versatile.”
–Jeff W.
“I like the way they keep everything trimmed and the way they work.”
–Katherine G.
“Michael is very responsive.”
–Kent G.
“Their professionalism.”
–Sally N.
“I have a long term relationship and I can call him directly if I have any problems. If I need something done and they cannot do it themselves, they will recommend someone.”
–Barbara C.
“He had a good attitude.”
–Judy H.
“I think they do a good job. I don't need to give them instructions repeatedly. I can count on them to do their jobs.”
–Mylene Y.
“They try to understand what you want, instead of putting their own ideas into place.”
–Suzanne B.
“I like Michael. He is personable.”
–Bruce L.
“They are a full-service business.”
–Karen L.
“He was timely and he delivered his product on the schedule that he promised.”