Find Local Companies Rated Highest in Quality
MA4 Computer Services Survey Responses
“Matsie is very responsive, friendly and patient. He answers all of our questions. He's a delightful person to do business with. He's doing a great job.”
–Albert P.
“They do what you need them to do. They are also very personable, prompt and reliable.”
–D. C. C. I.
“His knowledge and professional customer service.”
–D. M.
“Matsie's customer service, he is very responsive and he gets to me immediately. He takes care of business.”
–P. P. P.
“They are very easy to deal with and they return my calls promptly.”
–P. S.
“They are responsive, efficient and they get it done quickly. They communicate well.”
–Wire G.
“They are reliable, friendly, accessible and honest.”
–Chandra M.
“They were on time, courteous and knowledgeable.”
–Daniel W.
“Their willingness to go out of their way to help out, I live in Marin, but their area of operations is in the East Bay. I met Matsie and he listened to my problem. He made every effort to try and solve the problem, including coming to Marin. They pretty much provided a perfect customer experience. They were also on time. They let me know when I should expect my deliveries. We were really pleased.”
–David C.
“I liked the way they responded. They were concerned and I thought they did their very best to fix the problems.”
–David M.
“He listened. He tried to help me figure out how to solve the problem. He didn't talk too fast and he didn't make me feel like I needed to be a nerd to understand what he was saying. He is a nice man. He solved my problems. He didn't make me feel as if I were an idiot. He was very smart and he knew what he was doing. I would recommend him to anybody.”
–Diane W.
“His attitude, he is very friendly, very outgoing and very informative.”
–Frank H.
“Matsie's personality, and the way he approaches the customer is fabulous. He is a very warm individual. I felt very comfortable with him. I consider him a friend. When I call him, he calls me back in fifteen to twenty minutes. He either solves any problem I have or leads me in the right direction within twenty minutes.”
–Jack F.
“His service and the way he behaves, he is very nice. I think he takes time to explain everything. I have recommended him to a few friends.”
–Jackie M.
“Very responsive and knowledgeable, when I call them, they come out.”
–John G.
“Matsie is a great guy. He does good work.”
–Kirk G.
“Their customer service, they came to my workplace and later delivered it back to my workplace. I didn't have to go to them. They accommodated my schedule. His estimate was pretty much right on. I knew what to expect for the price.”
–Lars B.
“They are fabulous. The service is good and Matsie is very knowledgeable.”
–Paul D.
“The price was fair and he gave me the bad parts. Now, everything is working well and fast, just as it should. He delivered it to my friend and he made it very easy. I am very happy.”
–Sheila B.
“Very focused on service.”
–Sue G.
“His absolute knowledge of his product, his skills and his ability to go beyond what we basically need, he is very service oriented and professional. He is very easy to work with. I work with a lot of IT professionals. He is just as professional and good as the people I work with. He is the best.”
–Susan E.
“I liked how quickly he took care of our problem and the fact that he was Diamond Certified.”
–Thomas M.
“I recommend them to people all the time. It seems like they know what they are doing. They are available when I need emergency help. I am very satisfied with them.”
–Valerie S.
“They were on time and very informative about what was going on. They accommodated our schedule.”
–Don H.
“I like calling them up. They can get onto my computer and fix it to a degree.”
–Sandra R.
“The quality of the service.”
–A.N.P.A.H.
“Their personalities, good personal service, and nice rapport, it was a good experience.”
–A.C.
“The personal expertise, and everything was fine. Whenever I needed help, I got it in a very friendly manner. I always got the feeling it was well taken care of. I had no complaints.”
–Barbara R.
“Their willingness to be patient with me, because I'm not computer literate. The technician was very patient.”
–Betty M.
“Timeliness.”
–Carlos C.
“He was quick to get out here, and he was easy to understand. He handled the problem for us. He was a very nice guy.”
–Charlene F.
“I liked the friendly service, and they had a good way of explaining everything.”
–C.O.
“The people I've recommended absolutely love Matsie. I think he's knowledgeable. He knows what he's doing. He is a very nice guy. He tries to help as much as he can. I have nothing but good things to say about him.”
–D.W.A.
“Matsie was very courteous, and he got the work done quickly. He did it properly, and the rates were very reasonable.”
–H.P.
“They fixed a hard disk that The Geek Squad could not fix.”
–I.O.
“He's very helpful and very patient.”
–J.J.F.C.P.
“They were a"Johnny on the spot” service. I called on a Sunday and had service within 15 minutes. He was very gracious.”
–Jack F.
“He's professional, prompt, reasonably priced, and he gets the job done.”
–S.W.G.
“I was very pleased with his efficiency. I felt he was very knowledgeable and seemed to go the extra mile. He explained what needed to be done. I thought he gave me a fair price. If it was going to take a long time, he would call and let me know.”
–Mary R.
“They were very personable and explained things very well.”
–N.F.P.
“Prompt and honest service.”
–Neal R.
“Very competent, Matsie does a great job.”
–Paul D.
“Their promptness and their customer service.”
–Stefan B.
“Technical expertise and professionalism.”
–Susan E.
“He was able to take care of things. Generally most of us can't figure them out, so we need someone like him. He did everything he said he would do.”
–Alfredo A.
“The guy did a nice job of taking care of the problem. He let me know what was wrong. He set it back up, and it's been working fine ever since. He returned it on time.”
–Bill C.
“Congeniality and being able to get to the job as soon as possible.”
–F.D.
“I liked their promptness. He let me know what he offered and gave me choices, so I could make up my mind about what I wanted to do. The service was very good, and the computer worked very well when it came back.”
–Sydney W.
“He's really quick at answering our requests and being here on time. Matsie is awesome.”
–D.C.C.I.
“He explained things as he went along. He made a house call. They came highly recommended by a friend. The prices were good, and he knew what he was doing.”
–John G.
“They were very knowledgeable and seemed to do a very good job.”
–Phyllis R.
“Excellent work, great personality, I was totally pleased.”
–Mary L.
“My husband interfaces with the owner and it feels like we're dealing with a good friend.”
–Jackqueline J.
“They have a quick service.”
–Frederic A.
“His personality and willingness to help--and his knowledge.”
–Debra T.
“He was on time, he seemed to know what he was doing and was very pleasant, and spoke in English without using those big computer terms.”
–Victor T.
“He was determined and troubleshooter my print server, he was able to help me, he was prompt and fixed it.”
–James H.
“They came on time, very polite, and got the job done.”
–Elizabeth F.
“He's very nice.”
–Patrick H.
“He was able to fix my computers.”
–Quintin
“They were quick to respond.”
–Don K.
“They were very honest.”
–Kenny K.
“They come to your house and have good prices.”
–Keith S.
“It was easy to contact and work with them.”
–Christine
“They are friendly and easy to work with.”
–Prem D.
“Their knowledge.”
–Douglas L.
“They were prompt.”
–John L.
“Their ads looked good.”
–Ron S.
