Leete Generators Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between May 2007 and September 2010. Customer last names have been initialized for privacy.

“The technician was very courteous. We've been using them for several years. We've never had a complaint.”
–S.V.W.
“They came out and did what needed to be done to fix the generator. Things were a mess here. My husband was ill, but they came out and did everything without any hassles. I was glad that I found them.”
–Georgina W.
“I think some of their service people are excellent. There are times when things are exquisitely done.”
–Earl W.
“Their service people are pleasant.”
–Michael T.
“The second service person was very knowledgeable. For the most part, the technicians have been really good.”
–T.M.S.
“They do a fine job. They come here and do their work. That's good enough for me. ”
–W.E.
“They came out when they said they were going to, and they fixed the problem.”
–Bob V.
“The technician was very good. He seemed well versed in different types of generators.”
–Dan W.
“They installed a back-up generator for us. Everything works when the power goes out. We also appreciate that they do the sale, installation, and service the unit. ”
–Rosemary R.
“They are very businesslike. They come when they say they will.”
–Gene R.
“I liked that I didn't have to worry about it. It just got done.”
–Judy T.
“Everything is wonderful. I have been working with them for many, many years.”
–Leslie S.
“They call before they come, they are always on time, and they are very courteous.”
–Nancy S.
“They are doing a good job. I have no complaints.”
–Nick T.
“They took care of me.”
–T.B.E.
“They're good. They come when they're supposed to, and they do the job right.”
–T.F.
“They do a good job, and they have good service men. He is on time, friendly, and I haven't had any problems with him or the service he performs.”
–Beverly W.
“The guys working for them knew what they were doing.”
–Fred T.
“It was good. I give them a "thumbs up". I will continue to use them.”
–Jim R.
“They are very responsive, and their work is good quality.”
–Robert Y.
“Timely response”
–David S.
“Their people are nice, and the service people are good. They perform yearly maintenance on the generator for me, as well as come out to fix the generator when it has problems. I like the service portion of the company.”
–Jim W.
“They seem to be qualified, and they get the job done.”
–Richard S.
“They come out once a year, and I haven't had any major problems.”
–William S.
“They were prompt and on time. They sent someone who knew what he was doing.”
–Irwin G.
“They had the part I needed every time I went over there.”
–D. T. R.
“They solved my problem. They were the only ones in town who did that type of work.”
–Alan E.
“The repair man they sent out was very knowledgeable.”
–Anne W.
“When the power is down, the generator comes on as it should.”
–Beverly W.
“They were very professional.”
–Charles M.
“They were easy to get along with and very responsive.”
–Chris D.
“The customer service was excellent. They helped me find what I needed. I think they have excellent products.”
–Dennis H.
“The guy who deals with parts was very helpful. I have an oddball generator, but the guy seemed to know it pretty well.”
–Jack R.
“When I ordered the generator, it showed up on time.”
–Norman S.
“They had what I needed.”
–Steve P.
“The guy who was out the other day clearly explained what he was fixing, which I liked. I like the generator. It does what it says it will do.”
–Barbara B.
“They did their job. Overall, we were very satisfied with the work that they did.”
–Deborah P.
“They helped me troubleshoot the problem and fixed it.”
–Denise G.
“They were knowledgeable and they helped me when I needed it.”
–Joe B.
“The people I dealt with were nice, accommodating and friendly.”
–John S.
“They are prompt and very competent. I've been using them for over ten years.”
–Robert H.
“The fact that it works, whenever the power goes out, the generator comes on.”
–B. A. C.
“When there's a power outage, the generator really helps.”
–Alice W.
“They know what they're doing.”
–Gordon E.
“I like the fact that they use the same person each time they come out. Every time he comes out, he knows exactly what's going on. I like that.”
–Dick A.
“They came and took care of things without us having to call.”
–B.W.E.
“They did what they said they were going to do when they said they were going to do it.”
–Paul B.
“Leete is a great place to get a generator. I had a problem, but everything is great now.”
–Frances B.
“I don't know of anything bad about them.”
–B.V.
“They knew what they were doing. They did the job right.”
–John B.
“The man who worked for the them was very nice and on time.”
–Ben B.
“They did their job. They were pleasant, and the generator worked fine.”
–Jan B.
“They were very responsive. They're on time every month.”
–Perry B.
“They are very organized with getting the job done on time. They do a very good job with everything.”
–Fred C.
“They come when they say they will, they are very dependable, and I've never had any problems before. They always provide great service.”
–Jim D.
“They were very timely and knowledgeable.”
–Greg D.
“I liked the way they treated us. It was a good experience for me. I was very satisfied with everything.”
–Patrick D.
“They take care of anything perfectly. Everything about them is great.”
–Tom C.
“Their response is quick, and their technicians are professional.”
–D.P.
“No comment.”
–E.C.S.R.
“They're reliable.”
–Diane E.
“I'm very happy with their service.”
–Jack F.
“They always get the job done right.”
–Ellen F.
“The quality of work.”
–F.S.L.
“They call me once a year and get the job done.”
–Bob F.
“Everything worked out just fine.”
–Jerry G.
“Their prompt attention to whatever matter I have.”
–G.H.M.W.
“Being able to have electricity when it goes off is great.”
–Grace H.
“They maintain our generator. I don't have to schedule anything in advance.”
–Mike H.
“They have a very knowledgeable staff with good products. They do everything very well.”
–Linda H.
“Everybody was friendly and professional.”
–Doug
“They tell you everything you need to know.”
–Dan H.
“They were very responsive and self sufficient.”
–Peter J.
“When you call, they send someone to you right away.”
–Pat L.
“Their directness and responsiveness, they're very service oriented.”
–Care M.
“They were always here when I needed them, and if I had a problem, they were very quick to fix the problem.”
–Rand G.
“Everything is working fine. They took care of me.”
–Jelly B.
“They come to our remote area and give us all kinds of service.”
–M.B.E.
“They were fair, and they did what they said they would do.”
–Mark N.
“They were reliable, and they did an excellent job.”
–P.F.D.
“I like the personnel. They also have the best products for the job.”
–T.D.
“From the first meeting to the installation, they were completely courteous and helpful. We dealt with Rick Ramsey.”
–Henry M.
“The personal service.”
–M.C.
“Overall, the people were pleasant and efficient. I have no complaints.”
–P.F.E.
“They took care of all the details and made the installation easy.”
–Maria S.
“Good equipment, good service, and reasonable prices.”
–G.C. C.
“Dale.”
–David G.
“They were very professional, they provided excellent customer service, the staff was knowledgeable, and they honored their guarantee. They replaced a defective generator.”
–C.E.
“They were knowledgeable.”
–F.E.
“The quality of their tech-support people.”
–Anita L.
“Punctuality and professionalism, they always solve our problems.”
–William A.
“They are very knowledgeable.”
–Laura B.
“They have good knowledge and experience to pass on.”
–David C.
“I am happy with them because they know what they're doing.”
–Patrick C.
“They are prompt and professional. I like meeting with the owner.”
–C.W.
“I don't know. It's hard for me to say right now.”
–I.F.
“They knew what they were doing, and they were very knowledgeable.”
–Pat K.
“The problems were solved.”
–Nancy L.
“They were professional, prompt, and tidy.”
–Frank M.
“The level of customer service.”
–S.F.V.