KR Design and Construction Survey Responses

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The following are verbatim customer responses from research that American Ratings Corporation conducted between November 2006 and March 2010. Customer last names have been initialized for privacy.
“They arrived on time and they did a good job.”
–Sabet E.
“They are organized and intelligent. They are a well trained crew. They are good from beginning to end and from planning to cleaning up. They also have the ability to be flexible. They are very clear regarding the scope and the pricing. They have good documentation and good team work. They are also good at partnering with other projects.”
–Barbara S.
“They are fast, flexible, and they do a fairly good job. When there is something I want to change, they accommodate me right away.”
–Hamid P.
“Their attention to detail, the fact that they were very cooperative, and they were a good group of guys. They had a lot of skills. I appreciated the skills they brought to the job. They were here. They came in under budget and accommodated changes very well. I would highly recommend them. They were terrific.”
–Jerry T.
“The work they initially did was great. They were responsive. Their bid was much lower than everyone else's.”
–Jenny L.
“I like that they speak Spanish. They're a really good company and they have good service.”
–Gulliermo C.
“We liked a lot of things about them. They were easy to work with and very responsive to our needs. We also liked the overall end results.”
–Rob D.
“We've used them several times. They've always been accommodating, patient and they do a good job. He finished everything, and he was good with details. If anything needed to be done because we didn't agree to or like, he would come back and take care of the problem.”
–Tilma K.
“The way he treated me as a customer and his helpfulness.”
–Manuel L.
“His work was good.”
–Salomon L.
“Kent has done a lot of drawings for me. He's saved me allot money, and I feel very comfortable working with him.”
–Norberto P.
“He's clean, efficient, knowledgeable, honest and he gets things done on time. His prices are also competitive. I deal with a lot of contractors, but he's the best person I've worked with. His work is excellent, and he gives good advice.”
–Hamid P.
“He did some drawings for my clients. He's a very good architect. He's also a nice guy, and I recommend him.”
–Braulio R.
“He's quick, thorough and he did a very nice job. We've had other construction done in the past which seemed to take forever, but KR Design was able to complete the job within two weeks.”
–Kathleen S.
“They were very reliable and that's the best thing I liked about them. They came when they said they were going to be here. Also, when I called them and left a message, they called me back.”
–Violet Y.
“They put together all the plans, bought the material, and handled all the details. Giving us a set price made it easy to okay the project.”
–Peter L.
“When I talked to him, he had a solution for the problem. He was really good, and he gave me good feedback.”
–Mireya R.
“He is very professional, direct, on time, and he meets deadlines.”
–Parvis Z.
“He is good at taking care of customers.”
–Gabriel C.
“He gave us a bid and told us when he would start the job and how long it was going to take. He came out and did the work when he said he would and finished on time for the price he quoted us. No one ever does that.”
–John S.
“He's a great guy. He was referred to me, and I believe I'm a good judge of character.”
–Tony F.