John R. Licking, DDS Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2002 and September 2010. Customer last names have been initialized for privacy.

“He is pretty thorough, knowledgeable, and gentle. He got what he needed to get done the first time around. He is really good. My husband had some crowns done and Dr. Licking did a spectacular job. We went to another doctor, but he failed us. We've been really satisfied with Dr Licking's office. He did really good work.”
–Margaret R.
“I have had Dr. Licking for a dentist for almost 30 years. Dr. Licking and his entire staff are very friendly. If you have a problem, he doesn't wait too long before he takes care of it.”
–Sandra D.
“His imagination on my behalf”
–Barbara L.
“Very friendly, he seems to have new technology in terms of everything. For example, he has x-rays and he stays up on the current stuff. He is very good.”
–Bettina W.
“The personal time and care that he took with me, he was good about talking to me and explaining things.”
–Brenda A.
“It felt like he was a friend and I felt at home.”
–Brent P.
“He has been my dentist for 25 years. He has a great, high quality staff, and he is just a wonderful man.”
–Chris T.
“His staff is nice and he is very friendly and helpful.”
–Debra W.
“They are convenient for me and quick.”
–Desiree A.
“He is very thorough. He spends time when examining you and treating you. He answers questions and makes you feel comfortable.”
–Eric K.
“The atmosphere, he is very gentle. Everything is warm. They are very nice, and they greet you when you arrive. I live in Redding, but I go back to see Dr. Licking because he is the only person I trust with my mouth.”
–James H.
“He's friendly, courteous, and quick. His staff is very good. You don't sit in the waiting room for too long.”
–Joey L.
“They are very friendly. He will tell you the truth. He won't recommend work that you don't have to do. We are really happy with everything.”
–Martin B.
“Everybody was just really nice and professional. ”
–Ron T.
“The caring staff”
–Sheena S.
“The hygienist seemed very thorough.”
–Steve B.
“He is skilled and he makes me feel comfortable. He will also take time to answer questions and explain things.”
–Chau W.
“He explains everything thoroughly.”
–Chris R.
“He takes his time with the patient and tries to be very thorough. He doesn”
–Dorothy S.
“The time he takes to explain things, he has been my doctor for quite a while now.”
–Mark H.
“Very cooperative, understanding, and willing to describe and explain future dental care needs as well as build it around a budget, he is doing really well. He is always busy.”
–Shane R.
“His staff is always very friendly. He is attentive and he listens to me. He seems to care about his patients.”
–Stephen B.
“They actually take time with their patients. It wasn't a rushed service. The doctor spends time with the patients, and I wasn't just working with the assistant or the hygienist.”
–James B.
“He is easy to talk to.”
–Rachel P.
“They are friendly. When it comes to finance, you can talk to them easily. The doctor is very friendly and very personable.”
–Lamont P.
“Everyone is down to earth.”
–Rita S.
“The people in the office are friendly, they at least greet you when you walk in.”
–Tony T.
“Gentle, caring.”
–Melissa A.
“He's just great all around, his patience, kindness.”
–Denise B.
“The lady who does the cleaning is pretty good.”
–Homer B.
“He does a good job.”
–John B.
“Appointments. They accommodate my work schedule.”
–Kim C.
“I don't know.”
–Jennifer C.
“They're not far from my job.”
–Tyler C.
“He's pretty thorough, explains everything first.”
–Jacqueline C.
“Punctual. I've never had to wait more than five minutes.”
–Craig C.
“He's okay, real simple guy, just does what needs to be done.”
–William D.
“They're organized, seem to be on top of things.”
–Don D.
“There's no pain even after the shot wears off.”
–Alex F.
“They usually take me right away, minimal waiting.”
–Elisabeth G.
“They're accommodating as far as making appointments.”
–Evelyn G.
“Just the warm reception I get.”
–Karri G.
“I think he's pretty good, gentle, quick.”
–Amy R.
“The personable and caring attitude.”
–Rowene H.
“It's a nice office, nice people.”
–Patricia I.
“The atmosphere, it's actually welcoming and personable.”
–Michelle J.
“Nice guy, doesn't take any longer than needed.”
–Charles K.
“He's alright.”
–Deminderpal K.
“I'm not there that long.”
–Jason L.
“Great guy, knows his profession.”
–Richard L.
“His staff, and of course the doctor himself, what more can I say.”
–Christine L.
“The promptness of the appointment.”
–Diana L.
“Everyone is professional.”
–George M.
“He's genuine, looks after his patients.”
–Diane O.
“Honest, thorough.”
–Ken P.
“The front desk remembers your name.”
–Mark P.
“It's not so dreary when you walk in.”
–Dan R.
“He's on the ball, he's thorough.”
–Richard S.
“I don't know but he's okay by me.”
–Jeff S.
“Convenient.”
–Phyllis S.
“He cares, including his staff.”
–Justin T.
“I don't particularly like dentist offices, but this doctor is great.”
–John V.
“They get it over with as quickly as possible.”
–Michael B.
“He's fine with us, and we have recommended him.”
–Jo Ann B.
“Their location.”
–Cynthia F.
“He's a good dentist.”
–Arian I.
“It's a good office, clean, nice people.”
–Esther M.
“He knows what he's doing.”
–David M.
“I think he does fine, haven't had any problems.”
–Mike S.
“I think he cares, does everything possible to make his patients relax.”
–Michael S.
“Dr. Licking is very friendly.”
–Jerry M.
“They are very friendly and customer service oriented.”
–Edwin N.
“He explains what he is doing, and he takes the time to get acquainted with his patients.”
–Beth T.
“He is very kind.”
–Julie W.
“He is efficient and painless. He is also very friendly.”
–Joe Z.
“He is very patient and thorough. I think he does a good job. I like him.”
–George S.
“He is trustworthy.”
–John D.
“Cleanliness and the service.”
–Raj S.
“He is a nice person. The office is efficient. He will also sees his patients after regular office hours if necessary.”
–Yun W.
“They have a nice office.”
–Chase D.
“Judy is fantastic. I've known her for over twenty-five years. No matter how bad it is, Judy can fix it.”
–Joy M.
“I like the way he cleans my teeth and the job he did on my caps.”
–Rosalie V.
“He seems like a nice guy and he is prompt and personable.”
–Paul B.
“I've been going to him for the last 20 years. He is very knowledgeable, cordial, honest, and does high quality work.”
–David C.
“He is very skilled and does good work.”
–Celinda D.
“We were recommended to him many years ago. He is very good with kids, laid-back, and very calm.”
–Rebecca E.
“The whole atmosphere at the shop is wonderful and the people make you feel very comfortable.”
–Scott G.
“He is very professional. He tells you exactly what he is doing and why he is doing it.”
–Cathy H.
“I've been going to him for the last 4 to 5 years and I'm satisfied with his work.”
–Garry H.
“I like everything about him. He has good chair-side manners and he takes time to answer all the questions.”
–Deminderpal K.
“He is friendly and doesn't recommend unnecessary work.”
–Tara M.
“He communicates everything that is going on.”
–Norman M.
“He makes it convenient to fit your schedule.”
–Joan M.
“He is knowledgeable.”
–Desiree A.
“He's good at letting me know what he's doing.”
–Jioung C.
“He is very professional, keeps his office clean, and has a quiet demeanor.”
–Judy K.
“The service he provides and the nice environment of the office.”
–Duane L.
“He is caring and takes his time to explain things to you.”
–Sumit M.
“He is gentle and does a good job.”
–Peter A.
“Convenient hours.”
–Una B.