IRC All Siding Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between May 2004 and March 2010. Customer last names have been initialized for privacy.

“They were very efficient. All of the workmen really knew what they were doing. They installed a lot of very large windows and they did it perfectly. They did excellent work.”
–Barbara B.
“Their workmanship, getting the job done, and being very careful about doing it correctly.”
–David L.
“Peter is so creative. For almost any problem, even if other people are struggling with it, he can come up with a creative solution. He is on time and very responsive.”
–David A.
“I like the quality of their work and their professionalism. They are nice people, they are honest, and their work is done on time for a reasonable price.”
–Edward W.
“That is a hard question. They did a good job. They were polite and clean. They kept the place neat. Working with them was excellent. They did it in a timely manner. I thought they were great.”
–Gil P.
“I felt that they were very competent and knowledgeable with the product they were working with and their ability to put it on.”
–Gordon M.
“He was very thorough. He knew exactly what I wanted to do, he took charge, and just did it. They were in and out in a week and a half. I was very happy.”
–Jean L.
“I thought they were absolutely fabulous. They were on time and a pleasure to work with. They did work that was super high quality.”
–Paula S.
“They just did quality work. They did what they said they were going to do and they did it in a very timely manner. They were easy to talk to and they heard what I said. He even had his own port-a-potty. He was way more professional than I expected.”
–Penny C.
“They were such fantastic problem solvers. They could solve any problem they encountered. They were very creative and they knew exactly how to fix all of the problems. Their quality of work was just fantastic. Pete was tremendous. I found him to be very honest.”
–Richard V.
“The owner was on the job. I thought what they did was perfect.”
–Robert R.
“They have enough workers to keep the job going.”
–Carolyn C.
“They did what they said they would do.”
–David H.
“They were nice and friendly.”
–Ernst F.
“On budget and on time.”
–Grace C.
“The quality of their work and the knowledge of their product, we were very pleased with them.”
–John S.
“They were always on time, neat, and efficient. They cleaned up their mess.”
–Susan A.
“I thought the price was reasonable. They started and finished on schedule. They were all polite and professional.”
–Katherine I.
“I like the product.”
–Maureen H.
“Their workers were polite and they cleaned up every day. They talked to me as the job kept going.”
–Elizabeth M.
“I liked the way they did things. They actually did what they promised.”
–David H.
“The quality of the work, and they held to the schedule.”
–Steve B.
“The quality and their diligence.”
–Mark M.
“They bid for our HOA and they were professional, kept the job site uncluttered and did all that we asked.”
–Heidi L.
“They were honest and upfront and got the job done.”
–Lisa W.
“I like Peter and the work he did for me.”
–Judith R.
“They were honest, straightforward and had some good creative suggestions.”
–Shelby A.
“I like them, they use quality material and are always on time.”
–Carolyn C.
“They did good work and they were on time.”
–Alex L.
“They showed up on time, so I knew that the job was going to get done. The price didn't change, and they fixed their mistake free of charge.”
–Cassandra P.
“They do an excellent job and go beyond the call of duty.”
–Dennis H.
“Their foreman, Paul, is very professional and did excellent job.”
–Jay F.
“They are competent and they do quality work.”
–Jerrie L.
“We thought the workers were very respectful and did a great job.”
–Mark M.
“They are good people and they have good prices. They are also great to work with.”
–Tony W.
“I thought they did a good job in a reasonable amount of time.”
–Dorothy B.
“Their work was clean and very well done. They were easy to have around.”
–Allen S.
“They were courteous, timely, kept me informed on what's going on. They also cleaned after themselves.”
–Susan A.
“They were nice and hard-working.”
–Maureen H.
“I liked the quality of the work and professionalism of the workers. They did a great job of cleaning up, too.”
–Patti T.
“I liked the gentlemen who did the work.”
–Kenneth K.
“They seem to be very familiar with what's required for what job and they are very professional.”
–Robert F.
“They had enough people to do the job.”
–Ed G.
“Their prices are good and the quality is high.”
–John S.
“They did a great job.”
–Grace C.