Find Local Companies Rated Highest in Quality
Hodges Insurance Services, Inc. Survey Responses
“They're very knowledgeable. They know their business, and they're very helpful. They always return my calls.”
–B.S.
“They put our needs ahead of their own. They sold us an insurance policy that was the best for us, even though it was less profitable for them.”
–B.P.
“Their service and knowledge.”
–B.B.
“They really know their stuff. Whenever I call them with a question, they have all of the answers. They know all of the ins and outs of medical questions. They've been able to walk me through issues. They know what they're doing.”
–C.L.M.B.
“Their customer service is outstanding. They are responsive. If I have a question, and they don't know the answer, they are quick to look it up and get back to me. They talk to my employees one on one. Sometimes insurance issues are hard to explain.”
–C.S.C.
“They are knowledgeable about all aspects of the insurance industry.”
–C.C.P.
“It seems like we have a lot of coverage in the areas that we need.”
–D.L.T.
“They're wonderful and fair. Their service, when there are questions, they stand behind their answers. David is great. They are the best insurance provider we've ever had.”
–D.C.
“Their personalization and the way they get my issues right, they are good at problem solving. They don't hesitate to take questions from my employees. I have recommended them to several people.”
–D.O.S.
“They are responsive, and they know what they're doing.”
–K.F.C.
“When I call with a question, they get back to me right away.”
–L.V.E.C.
“They are very smart about what they do. They will sit down and meet with us if we have any questions. They are very attentive and very knowledgeable.”
–Q.H.D.C.
“If I have any questions, they get back to me the same day. They are on top of things.”
–S.N.S.I.
“They are easy to get a hold of.”
–W.S.
“I think Val is terrific and so is the whole group. They are good people.”
–B.A.A.I.
“The quality of their advice and their responsiveness.”
–B.I.
“They are easy to a get hold of, and they answer my questions.”
–E.P.S.I.I.
“I like just about everything, from the way they communicate information, to the way they help with following up. They look out for our best interests.”
–J.S.J.E.D.
“Their personal attention and the fact that help is just a phone call away.”
–T.R.G.
“Their personal touch.”
–C.O.
“Personal contact.”
–M.C.C.
“They are convenient and available when I have questions.”
–A.B.P.
“I would say they are personable and easy to approach. I also like the services offered.”
–R.H.C.C.
“They seek to communicate and keep in touch.”
–A.C.G.F.
“The quality of their product, and the customer service is good. When we contact them, they answer our questions.”
–J.J.I.
“Every time I've called with questions, they've been easy to deal with and answered my questions. They are very knowledgeable.”
–A.M.S.B.
“The whole staff is very helpful and responsive.”
–B.S.
“The depth of knowledge they have of their services.”
–B.P.
“The people I work with are very knowledgeable and helpful.”
–B.B.N.B.
“They are very helpful and knowledgeable. When I call them, it is taken care of right then and there. There is no waiting. They take care of business.”
–C.L.
“We get what we bargain for. The service has met my expectations.”
–C.I.
“Dave Hodges has a great personality and a good follow-through.”
–C.C.
“The whole works, he has a good team. They are very effective.”
–C.W.D.C.
“They have great customer service.”
–C.S.C.
“When I ask a question, they respond right away with a detailed explanation.”
–F.E.
“They are very knowledgeable and responsive to my questions.”
–R.L.B.C.
“I like the fact that when I call, they answer and figure out the problem.”
–R.H.
“They are careful, on time, and ahead of the curve when informing us of things.”
–S.H.C.C.
“The personal service that they give, and they look ahead.”
–S.D.C.I.
“They are very thorough and prompt to respond.”
–A.C.G.F.
“They are very responsive and supportive. They walk our insured employees through the process of utilizing the product.”
–A.F.C.C.
“The customer service, they get back to me on any issues I have. They are very helpful.”
–B.I.
“David is concise and thorough with the information.”
–B.R.
“I've used them for many years. Valerie is always very helpful.”
–M.D.C.
“They are customer service oriented. They respond to our questions and needs in a timely manner.”
–M.C.C.
“Their ongoing customer service is excellent. Valerie Harrington is phenomenal. She responds extremely quickly, is always very accurate, and she stays on top of it. I really appreciate her and so do our employees. We've had a long relationship with them. We love them.”
–D.B.
“Their knowledge of our specific industry needs.”
–H.N.C.
“Knowledge.”
–W.R.
“The plan saves our employees a lot of money. David and Valerie are very knowledgeable about the industry.”
–I.R.
“They provide good service.”
–A.B.P.
“Their availability.”
–Joel A.
“They network and get involved. They are responsive.”
–Derek A.
“They respond quickly.”
–Carol A.
“They do what is expected of them.”
–James C.
“They are responsive.”
–Amanda G.
“The knowledge and patience.”
–Michael L.
“Friendly and professional.”
–Barbara R.
“They are very nice and always respond when you need information.”
–Joy P.
“They follow up with you, they make sure you understand the answer, they're very very professional and courteous.”
–Eleanor P.
“Knowledge and personality.”
–Paul H.
“They treat you as an individual.”
–Laverne N.
“They are experts at what they do, their depth of knowledge.”
–Brian P.
“How quick they are to respond.”
–Tabitha W.
“We had some problems with one of our employees who needed special care insurance and they spent days and hours on the phone trying to make that happen.”
–Wally M.
“We get service immediately from them, he spends the time explaining things, our questions are answered, he doesn't waste time.”
–Karen T.
“Friendly attitude.”
–Teresa P.
“Their office manner when you call they take care of things immediately.”
–Anne M.
“They return calls promptly, they've always got an answer for us when we call, they don't say I'll look in to it and get back to you.”
–Lori S.
“Personal service, when I call I get answered, he really handles it.”
–Margot W.
“They're very pleasant to work with.”
–Lezah J.
“Promptness to solving problems in the insurance industry.”
–Randy V.
“Service. They were very very good helping us get set up.”
–Tom G.
“They answered my questions.”
–Lenora A.
“They try to give us the best rates.”
–Robert B.
“They can answer your questions.”
–Frederick B.
“They are responsive. You don't have to wait two or three days to get an answer.”
–Melvin D.
“They are great at explaining and answering questions.”
–Donna F.
“They got us some pretty reasonable rates.”
–Stephen G.
“Easy to work with. Responsive and knowledgeable.”
–Russell H.
“You can call and get an answer which is rare these days.”
–Jorge J.
“They are responsive and have good customer service.”
–Bernice K.
“They are nice and work hard for the customers.”
–Monty O.
“The customer support, they explain everything to you thoroughly.”
–Dana W.
“Respectful, professional and responsive.”
–Debbie J.
“The service is good. They are professional and helpful.”
–Brad S.
“The response is always good.”
–Barbara M.
“They are available.”
–Judy M.
“They don't bug me.”
–Suzanne V.
“Very professional.”
–Bruce R.
“Informative, if they switch you to other companies, to save you some money, they let you know. You don't have to call them and tell them to do it. They're just fabulous.”
–Sharon C.
“I like that they provide information and solutions as opposed to sales pitches.”
–Bill O.
“I get the feeling they're looking out for our best interests.”
–Ken W.
“I guess they do a good job of keeping us informed.”
–Deanna A.
“They are professional and available.”
–Robert C.
“They spent time with us to answer our questions.”
–Shawn D.
“They seem to care. They are quick about getting back to you.”
–Esther F.
“They are very informative.”
–Elke H.
“Professionalism.”
–Kylie K.
“I think they are good at what they do.”
–Ruth M.
“They are responsive.”
–Santiago S.
