Find Local Companies Rated Highest in Quality
Hans Art Automotive Survey Responses
“I've been a customer for a long time. They are personable, knowledgeable, and fairly priced.”
–Audrey H.
“He was recommended to me by a friend. I called him and he called me right back. I took the car in and got it back the same day. I will continue to use him.”
–Bertie C.
“I've been using him for thirty years. I like his courtesy and expertise.”
–Bill R.
“They get you in quickly, they don't overcharge, and they offer repair options. They try to help you minimize your repair costs.”
–Cathy R.
“They are honest. They seem to be very competent.”
–John M.
“I've never had a problem with them. They are very informed and they are very informative. They always explain what's wrong with my car and what needs to be done.”
–Judith T.
“They are honest.”
–Judy A.
“Their customer service, they go the extra distance to make sure that the customer is happy.”
–Katie C.
“The office people are great. They are helpful and reliable. Hans really knows what he is doing. He does a great job.”
–Laura J.
“I think that they are extremely competent and extremely honest.”
–Michael R.
“Their service, they are very polite and on the spot. They are quick to answer my questions.”
–Myreil D.
“They were willing to talk to me about the work they were going to do as well as the work that they had done. They cleared up some things that I hadn't understood before.”
–Steve A.
“They are easy to deal with and easy to get an appointment with. Also, my wife can talk to them and they listen. I like Hans.”
–Steve C.
“They are straightforward and upfront. They do quality work, which is what I want.”
–Steve K.
“Their thoroughness, the cleanliness of the shop, and their professionalism, they are the best shop I've ever gone to. I recommend them to everyone.”
–William T.
“They are my guys. They are the best repair shop I've ever been to. They always call me and talk to me about what is going on. They do the work well and in a timely fashion. I have a ten year old car. They diagnose things accurately and they don't get hysterical over things.”
–Corey W.
“They explain everything they are doing and why they are doing it. They also explain what the costs will be.”
–Dana D.
“We've been using them for twenty years. The same people, Hans and Sophia, have been there. We are on a first name basis with them. If I need something special, I can talk to them about it. I can even ask them questions about cars that they are not working on.”
–David R.
“They are honest and they communicate well. They keep me informed about what they are doing. They let me know if there are going to be delays or other problems.”
–George S.
“They give a good assessment, they follow through, and they are pretty timely.”
–Gregory Y.
“I feel that they are honest, especially for someone like me, who doesn't know a lot about cars. I've been using him for twenty years. He has always been very frank and straightforward with me about what work needs to be done and what parts I need to use. He makes sure I know what is going on with my car and the work.”
–Larry R.
“They seem to be open and honest about what is needed.”
–MIchael K.
“They are very honest and straightforward. I've compared them to some other shops I've gone to. They have competitive rates and they do better work.”
–John L.
“I thought they were very clear about what was needed and what they were going to do. They kept me informed. I also thought they were trustworthy.”
–Ram P.
“They seem to be honest and punctual. They pay attention to details.”
–Mark G.
“On time service.”
–Janet F.
“They're very thorough. They're also responsive to any questions I have.”
–Kelly S.
“His sincerity and concern.”
–Michael J.
“They seemed straightforward. They did what they said they were going to do. They also back up any work that they do.”
–Mark A.
“They're very thorough, and they explain everything.”
–Kate B.
“They seem to know what they are doing, and they get the job done quickly.”
–Brent B.
“I feel like they do a good job. I have an older car, and they do a good job of anticipating what needs to be done and not doing more than what is necessary.”
–Stan C.
“They did the job quickly.”
–Rick D.
“The customer service, they take time with your issues. We trust them.”
–Gary E.
“They are very thorough. They also let you know what your options are.”
–Deborah F.
“The communication, as they tell me what's wrong, what I need to do now, and what can wait for a little bit. They discuss everything with me.”
–Craig G.
“Hans is great.”
–Carl H.
“They're relatively straightforward about things.”
–David H.
“The customer service was good.”
–Carole J.
“Their explanation of what they are going to do.”
–Marietta K.
“They seemed very professional and knowledgeable.”
–Cecile L.
“I think they're really nice.”
–Sharon M.
“I thought they were very accommodating. I have confidence in them.”
–Cat N.
“They're very honest. They always have the customer's best interests in mind. Hans himself is very nice.”
–Kimberly N.
“They're on schedule, and when you come in, you get prompt service.”
–David O.
“They're very personable. I've been seeing them for about 12 years. Their mechanics have been there for a long time. They feel like family. Hans really seems to care about the wellbeing of my car.”
–Paul O.
“The attention to detail and good service.”
–Daniel R.
“They have great personal service.”
–Amy R.
“I like that things get fixed on time. They also explained things in a clear way.”
–Tim W.
“They're very attentive and honest.”
–Jon W.
“Very conscientious about getting things done quickly and efficiently. They helped me to save money by telling me the necessary repairs not what they just recommend.”
–Gloria B.
“Communications.”
–Kevin C.
“Thoroughness, quality of work and the ability to explain things to me.”
–Sheri G.
“Immediate service and didn't charge me for labor.”
–David H.
“Henry the mechanic.”
–David A.
“Honest, explanatory, timely completion of work and trustworthy.”
–Rachael B.
“Willing to explain things and the estimate was accurate.”
–Andrea B.
“Friendly, up front and honest.”
–Cory K.
“Knowledgeable about my car; took the time to explain things to me.”
–Claudia K.
“Close to my work.”
–Faith A.
“Responsible attitude about the car.”
–Christine B.
“Did a good job, friendly and they were clear about what they're going to do.”
–Greg B.
“Two blocks from my house, they're fast and reliable.”
–Jennifer F.
“Answered my phone calls, I like the people, they diagnosed a problem others had missed.”
–Richard M.
“People were friendly.”
–Steve B.
“Accurate diagnosis and easy to communicate with.”
–Andis B.
“Staff is knowledgeable; they explain the problem and keep you updated.”
–Susan D.
“Office people are personable and explained things well.”
–Lee M.
“Professional and accommodating in their service.”
–Don N.
“They did the job.”
–Maria G.
“Does exactly what you ask for.”
–Faith A.
“Tells you what the problem is and doesn't make it bigger than it is.”
–Jeff A.
“Thorough, they call for authorization before they start the work.”
–Pam A.
“I like his honesty.”
–Kim B.
“They have good mechanics.”
–Dale B.
“I never have to go back for the same thing.”
–Kathy B.
“They give thorough explanations so I can understand.”
–Christine B.
“He's fair, honest.”
–Ashley B.
“Quality work, better than the dealership.”
–Denise B.
“He listens, takes his time with me.”
–Debra B.
“They get it done the same day, love their work, hate the cost, but that's everywhere.”
–Gail B.
“He's just good at what he does.”
–Daphne B.
“I can talk directly to the mechanic, no middle man.”
–James C.
“They can do anything.”
–Remy C.
“Work is good, price is average.”
–Kevin C.
“Professional, efficient.”
–Kevin C.
“They always go over everything they've done.”
–Mary C.
“They're tops! Always have my car ready when promised. Always take care of the problems. Always get an explanation of the work done.”
–Scott D.
“They keep me posted.”
–Kim D.
“Never any surprises, always lets me know what's going on.”
–Andy D.
“They fix it right every time.”
–Ed D.
“Customer service, prompt service.”
–Paul D.
“They told me what had to be done before. It prepared me for the worst.”
–Chris D.
“My car was ready when they said it would be. They did a clean job.”
–Lucia E.
“They're friendly, polite.”
–Andrea E.
“They treat me as if I were a preferred customer.”
–Judy E.
“They're fine, I appreciate what they do.”
–Michelle F.
“Quality mechanics.”
–Terry F.
“They're done when they say and it's done right.”
–Alan F.
“They do great work.”
–Banicia G.
