Gold Hammer Construction Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2005 and March 2010. Customer last names have been initialized for privacy.

“Their honesty and professionalism, the job was done according to what they said. They were good about cleanliness and they were always on time. Dave, the owner, was always here making sure everything was going according to what we agreed upon. I didn't have to worry about someone not knowing how to do something.”
–Pat C.
“They did our kitchen remodel. Everyone else complained that it was going to take three months. They did it to perfection in three and a half weeks. The guy in charge was Mike. If I pointed something out, he already knew about it. If I didn't see things, he pointed them out. He could point out the most minute details and stuff I didn't even notice. These guys were so on top of things, it was unbelievable. They just completed it this afternoon. Someone was always scheduled to be there doing something. There wasn't one day of lag time. Out of everyone else we looked at, they had the most comparable price.”
–Jonathon D.
“They always return my calls and they show up when they say they're going to. They are very reliable.”
–Christine G.
“They did a deck. I'm very happy with it. I like Dave very much. His men were very good and very polite.”
–Vada G.
“I like them because they're dependable, really clean, they have a system, and they clean up when they're finished. The men that work at Gold Hammer are all very good carpenters. I would never bother with any other contractor.”
–M.J.G.
“They were on time, clean, and quick. They did a good job.”
–John H.
“They do a professional job.”
–Louise P.
“Their employees are fantastic.”
–Fred S.
“They came everyday and they worked hard. They made progress and finished early. It was excellent. Their customer relations were really good. There were no problems. I was actually sorry to see them go, which is more than I can say about any other contractor. They were really great.”
–Jill T.
“Their promptness on the job, and they showed up when they said they would. They worked the whole day and they were personable.”
–Doug K.
“Their personalities, they're hardworking, good guys.”
–Elaine M.
“They were prompt, and they knew what they were doing.”
–Susan A.
“I am an interior designer, and I use them all the time.”
–Susan B.
“They are professional and proficient at what they do.”
–Amato C.
“They did a great job.”
–Natasha C.
“The workers are very good.”
–Elvira F.
“Their customer service is really great.”
–Jill F.
“He was prompt, efficient, and clean.”
–Bob G.
“They are dependable, clean, and polite.”
–Mary Jane G.
“They are efficient, clean, and they do excellent work.”
–Pat J.
“Dave and his workers were pleasant to be around, and everything went according to plan.”
–Lisa K.
“They do everything in a timely and efficient fashion.”
–Steve K.
“They are very professional.”
–Mike L.
“They did what they said they would do.”
–Kathy L.
“They are efficient, clean, and timely.”
–Rose L.
“They are very honest, and I'm extremely happy with them.”
–Cathy L.
“I liked their attention to detail.”
–Terry M.
“They showed up on time, and they did a beautiful job.”
–Rita M.
“They were very consistent with everything.”
–Jo O.
“I liked the flexibility, the quality of work, and their willingness to please me.”
–Lynn R.
“They were prompt and professional.”
–Jim S.
“They do everything well.”
–Debbie S.
“Dave is honest, and he does excellent work at a fair price.”
–Laurie S.
“They are very responsive.”
–Don V.
“They did our bathroom a while back. They a did very good job.”
–Sharlene V.
“Dave was always on time. Also, when the workers were on the job, Dave came by to make sure everything was going smoothly.”
–Chris W.
“Dave is quick, on time, and he did a great job on my bathroom.”
–Theresa Y.
“I felt comfortable with them in and around my home.”
–Jeff A.
“He was prompt, professional, and easy to do business with.”
–Dave C.
“Their promptness.”
–John G.
“Dave is very honest, and he had good ideas.”
–Maggie L.
“They were knowledgeable, and they communicated everything well.”
–Kali S.
“The workers were very friendly and outgoing. They also answered all my questions and really worked hard. I am extremely happy with the work they did.”
–Don F.
“They came out when they said they would.”
–Tom L.
“They were polite and professional.”
–Garrett R.
“The gentleman who came out to do the work did a good job.”
–Donna H.
“They were polite.”
–Maureen L.
“They were prompt and polite.”
–Lyle P.
“The first job they did for me was okay.”
–Neal V.
“He showed up when he was supposed to.”
–Janet C.