Goff Development & Design Company Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2003 and July 2010. Customer last names have been initialized for privacy.
“It was very easy to communicate with the owner. He made it easy to talk things out. I liked that he gave a very detailed contract and bid. He was very conscientious, and he was thoughtful of my mother. He was willing to work around us, and he had some leftover closet pieces that he brought over and used to organize my closet. He did a very creative job. He took a lot of time to make things right.”
–Diane M
“Attention to quality, attentiveness, professionalism, responsiveness.”
–Irma W.
“No messing around; they were on time; no surprises; they did a good job; and they finished on time.”
–Steve G.
“He was a very good and clear communicator, he was personable, and he is in the business for the right reason.”
–Shozo S.
“Very honest.”
–Grace K.
“He was very professional and strived towards perfection, very nice quality and overall did a great job.”
–George H.
“They were efficient, on time, did a great job.”
–Ken W.
“They don't rip you off; they did a smooth job.”
–Christopher J.
“High quality work.”
–Richard M.
“He was honest, took the time to work with us and do the job right.”
–Bruce G.
“The fit and finish of the wood products.”
–Brian S.