G Family Inc. Survey Responses

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The following are verbatim customer responses from research that American Ratings Corporation conducted between November 2009 and March 2010. Customer last names have been initialized for privacy.
“They have creativity, ingenuity, and work ethic. David is especially creative. The bulk of their work is great. They do work that is outside of the box and architecturally pleasing.”
–Deborah M.
“We've have an ongoing relationship with John. He has made the experience good for us. We have used them two or three times. John is very honest. We know we can trust his bid, his budget, and his timeline.”
–Terri B.
“They do really high quality work. We've worked together for years. They are really good guys. When my husband died, they took really good care of me. I had some major things that needed to be done, and they took care of them for me. They are like family.”
–Melinda D.
“He was very friendly and nice.”
–Bonnie G.
“They were personable. David made sure everything was done properly. If there was a problem with something, he took care of it right away. It was a good experience.”
–Richard M.
“We had a great experience. They were prompt, clean, and they did a great job. They get a 'thumbs up' all the way.”
–Kim B.
“I dealt strictly with John. He worked fast. He did what he said he was going to do. He did the job correctly. There was no messing around with him. He was honest and straightforward.”
–David F.
“They are really easy to work and brainstorm with. They are always kind in helping with the process. They are not upset when you don't take their ideas or suggestions.”
–Betsy Z.
“They are very easy to communicate with, they listen, and they are open to feedback. If I have a question, they stop what they are doing and explain it. If I don't understand something, they work to explain it to me until I understand it. They work until everyone is happy.”
–Marcum J.
“I thought their experience and the quality of their work was superior. I'm about to hire them for another job.”
–Susan R.
“I know they are honest. They are hard working, and I know anything they do will be structurally sound.”
–Peggy B.
“They are very polite, trustworthy, and reliable.”
–Rebecca B.