The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2008 and March 2010. Customer last names have been initialized for privacy.
“He is very knowledgeable.”
–Carolyn M.
“They treat me like family. My daughter is a difficult case, but they are wonderful with her. They explain everything, the procedures and what to expect. The whole staff is terrific.”
–Charlene S.
“They are always concerned about my satisfaction and comfort. They are very patient oriented. I have been using them for eighteen years.”
–Debbie A.
“He has small hands, and he never hurts you. Most dentists really stretch your mouth. He is very gentle. I had another dentist do a root canal and a crown, and I had migraines for years. When it cracked, Dr. Puzin replaced it. He took a lot of time fitting it. The other dentist had just slammed it in. I've never had a problem with migraines since. I'm old and I can't have anesthesia because of the medication I'm on. He is very understanding. He just treats me like glass.”
–Ed A.
“Everything, they are very kind.”
–Garry B.
“I like the way he explains things. He takes his time and decides what the next step is. I like the way he treats the kids. He talks to them. We've been going there for about five years.”
–George T.
“I like everything about him. He's very efficient and does a beautiful job.”
–James R.
“Just how friendly and cooperative they are, they bend over backwards for you. One time, I had an emergency and they opened up for me. I've referred so many people to them.”
–Joe M.
“My wife and I have been with them for a long time. They are like family. We are very impressed.”
–John K.
“They are friendly, funny, and they treat us like family. They are like brothers and sisters to us. They are very informative and humorous. They are also honest about the prices. They don't steal from the consumer, like some other places do. They are honest with the insurance billing.”
–Lee E.
“He is very friendly and right to the point with what the problem is.”
–Lu G.
“He didn't leave any questions unanswered. He was very patient about walking me through the whole procedure. I felt comfortable going in, because I was well-prepped and well-informed.”
–Peter V.
“They are friendly and comfortable. They have easy access. It is close to my home.”
–Ruben J.
“His skill, I've recommended him to many people. He and his staff are wonderful. They are very warm and tuned to whatever I have to ask. They are professional and clean. They make you feel good there.”
–Wanda B.
“Close to home.”
–Chuck C.
“Quality work.”
–Jerry G.
“The friendly atmosphere.”
–Kevin R.
“He is professional and personable.”
–Richard C.
“His personality, he has a very good technique and a lot of experience. He is very cautious about using new technology. He doesn't believe in sacrificing technique for technology.”
–Stefan H.
“They are very efficient. I don't have to wait very long. I am able to get in and leave quickly.”
–Steven T.
“Friendly family atmosphere.”
–Adrian F.
“They are close to my home. I've used them for the last five years.”
–Cherie M.
“They don't make it painful.”
–Diane B.
“Everything went smoothly.”
–Sara D.
“The personable service, we have been very satisfied. We have been going there for six or seven years.”
–Tom W.
“I liked his skills. The equipment was also very up to date. Everything appeared to be quite modern. His office was very clean and his staff was quite friendly.”
–Anacita A.
“On time, very clean, and very friendly.”
–Admasseged Z.
“He's very handy, outgoing, and nice. He is a very good dentist.”
–Alvin H.
“He is very nice and very clean. I recommend him to people.”
–Ana S.
“When I go in there, it's like being at home. He makes me relax and not worry about what he's doing. He's very knowledgeable.”
–Anthony R.
“He does a very good job and he's very funny.”
–Barbara K.
“He's very professional and he has integrity.”
–Bart R.
“I think he is very nice. He has been my dentist for several years.”
–Billie M.
“He pays attention to detail.”
–Brad G.
“He's friendly. His staff is really professional and nice.”
–Brian H.
“He was professional.”
–Caitlin W.
“He's very congenial and he does great work. He has an excellent staff. I have been going to him for over twenty years.”
–Charlene W.
“Overall, he is a nice guy and he does great work.”
–Clint H.
“He got me in and out very quickly.”
–Cynthia W.
“He is a hometown dentist. I've been going to him for fifteen years. Even after moving forty miles away, I still go to him. He is the best dentist I have ever had.”
–Dan B.
“He's a nice person and he knows his business. I've been going to him for five years and I will continue to do so.”
–Doyle B.
“I have been going to Dr. Puzin for ten years. I used to have migraine headaches. I went to Dr. Puzin due to problems with an anchor tooth. He not only corrected the problem, but my migraines went away too. He is just so patient. He's just like family. He's also well versed and quite gentle.”
–Ed A.
“He's gentle and very friendly. The staff is very professional. I don't have to wait when I have an appointment.”
–Edwina C.
“He's thorough and he answers my questions. I also feel that he is very knowledgeable in his field.”
–Gary M.
“I'm scared of the dentist. He made me feel very comfortable. He even had his assistant come in and hold my hand. He's also quite funny.”
–Gina A.
“He made me feel at ease. This was the best dental experience I've ever had.”
–Hasley F.
“He's very businesslike and efficient. He does excellent work.”
–James R.
“He makes going to the dentist fun. He is extremely knowledgeable.”
–Jessica D.
“I think that he is easy to talk to. He is a man with integrity. I never feel like he's performing services that are not really needed.”
–Jim S.
“The comfort zone he creates and his personality, I've been going there for eight years. I always feel right at home.”
–Joan F.
“All my life I have been afraid of going to the dentist. Dr. Puzin was very calm, patient, and competent.”
–Jody W.
“He's a very good dentist. He is also very patient.”
–Joe M.
“He is very down to earth and very easy to talk to. We've been going to him for years.”
–Joe S.
“He's nice, patient, and funny. He always greets you with a smile. He is an experienced dentist.”
–John G.
“The office is very relaxing. He is polite. He spends as much time as I need to be sure that he answers all of my questions.”
–John K.
“Just about everything, he can get me in and out in no time.”
–John L.
“I liked his sense of humor. The office environment was really pleasant.”
–John S.
“Very pleasant and competent, he's the best dentist I have ever had.”
–Joseph G.
“He's very personable and he's a very good dentist.”
–Joseph H.
“He is quite friendly and always smiling. He's patient and gentle. I've been going to him for years.”
–Josephine R.
“I have been going to him for a long time. I am familiar with him. He is like a friend to me. I can relate to him. He is pretty funny and cool.”
–Lee E.
“I have been to a lot of dentists. He is by far the best. The quality of his work makes him the best. I have a lot of my teeth capped. I have had problems with all of my other dentists. I haven't had any problems with his caps. His work has been less painful and he works quickly. I think he is the best.”
–Leslie B.
“He was very straightforward with me. He told me exactly what I needed and he didn't try to get me to do any other unnecessary work. I was a struggling graduate student and I had a complicated problem. He made a suggestion for me to go to another company for an x-ray to save me money. It reminds me so much of the family businesses I grew up with. You don't get that very often.”
–Meesha Z.
“He is very personable and professional. He explains what he is doing. He gives me some indication as to why things are happening. He is knowledgeable and he is a good doctor.”
–Patricia J.
“Personable, efficient, and pain free, everybody was nice. He got what I needed done. I have been going to him for years. He made sure I was properly numbed and relaxed. He gave me a number of choices of what we could do with a number of different situations. In one instance, we did a crown over a tooth instead of pulling it. It wasn't until eight years later that I had to do something to it again. Anytime I call with an emergency, they are able to get me in. Everything looks good. The office is neat, clean, and orderly. They always go the extra mile for me.”
–Paul S.
“He is very relaxed and not high strung at all.”
–Pete C.
“He is a good doctor. He does a good job. He doesn't do unnecessary stuff, which a lot of dentists do. I think he is doing a fine job as he is.”
–Ralitza G.
“He is very patient. He didn't hurt me or my grandchild.”
–Rita R.
“I like his personality and demeanor. He is very personable, easy to talk to, and professional.”
–Robert O.
“He did what he needed to do and he didn't cause me any discomfort.”
–Ronald S.
“He's very confident with his work and he makes me feel at ease. It is a pleasant visit every time. He's a great dentist.”
–Ruben J.
“His sense of humor.”
–Tanya M.
“His understanding and bedside manner, he listens to and answers my questions. He doesn't talk down to people.”
–Tom D.
“He is just really nice and professional. He does a great job. He is a lot better than the other dentists I have used. Dr. Puzin hasn't sent me home with any cuts in my mouth, as other dentists have done.”
–Todd R.
“They were very friendly and upfront with their pricing. There were no frills with what I was going to get. It was what my insurance covered. It was a very good experience.”
–Anselmo O.
“He did a very thorough job cleaning my teeth.”
–Betty P.
“He's very friendly and cheaper than other dentists.”
–Beverly P.
“No nonsense.”
–Bill B.
“He was very friendly. He explained everything really well.”
–Carmen F.
“He works very quickly and he has a very pleasant personality.”
–Cherie M.
“His office is very close to my house. He is very professional.”
–Chuck C.
“He was very friendly and down to earth.”
–Edward D.
“Everyone is really nice. I am quite satisfied with the work that he has performed. My kids are also patients of Dr. Puzin. They like him too.”
–Fernando J.
“I liked his personality because he always made me feel comfortable.”
–James V.
“Technical knowledge and competency, I had cosmetic dentistry done. I was very satisfied with the end result.”
–Jerry G.
“He seemed very experienced. I'm getting ready to call him to schedule an appointment.”
–Joe J.
“I liked that he was competent and personal.”
–Kimberly D.
“He is very cordial and very friendly.”
–Maricela C.
“He was really thorough, more thorough than any other dentist I have used. I just remember that I thought he really knew his stuff. I highly recommend him.”
–Mark H.
“He actually does ninety percent of the work.”
–Rich B.
“He is a very caring guy and a knowledgeable dentist. His staff is very good. When I need something special done, they help me find referrals to a more specialized dentist. They are very good with appointment reminders. He explains everything very well. He is very detailed.”
–Sohin C.
“His proficiency, he seems to know exactly what to do.”
–Terrence C.
“I just like him.”
–Tim D.
“He is a good dentist. I think he has a good personality and I think he knows what he is doing. He is very good at what he does.”
–Will N.
“He's clean and direct.”
–Al Y.
“He's fine. I've been very satisfied, which is why I keep going there.”
–Andrew G.
“It didn't hurt. I liked that.”
–Bill K.
“He's a very friendly guy.”
–Bob M.
“The office is near my house. He is very nice.”
–Imram B.
“His personality, and his entire staff was very friendly. They were able to accommodate me quickly when I had an emergency dental situation.”