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Elite Auto Body & Collision Center Survey Responses
“They were very friendly. Their service was really good.”
–Amy R.
“It was quick and easy.”
–Angela M.
“Their service, they got the job done quickly.”
–Greg M.
“I liked their attentiveness, friendliness, and their ability to recognize the customer when they walked in. I liked their professionalism and customer service.”
–Hal K.
“Price.”
–John D.
“How quick the work was done.”
–John S.
“They took care of it very quickly and reasonably. It was ready on time. They were good.”
–Joseph N.
“Customer service, the ease of them finding a rental car for me and doing all of the work with the insurance was nice.”
–Keri F.
“Their customer service, the promptness of their work, and their efficiency, they were accommodating, friendly, and they updated me on a regular basis. I was always informed.”
–Kristin B.
“They called when they said they were going to call, and they finished the work when they said they would.”
–Lesley W.
“Lincoln and George were helpful and courteous.”
–Lynn Y.
“Their customer service was great. I had no problems as far as contacting them. I was satisfied with the work. When I brought my car in, they fixed it. I liked their guarantee. They were very friendly.”
–Peggy M.
“Their customer service and the timely manner in which everything took place, they answered every question that I had. Everything was done the way I wanted it done.”
–Yolanda S.
“On time delivery.”
–Carlos R.
“My car looked good when I got it back. They replaced my hood and some parts.”
–Cheyenne B.
“They did it really quickly, and they gave me a deal.”
–Jessica B.
“It was just easy. They took care of everything and that was that. They were pretty good, unlike the other body shops that I have been to.”
–Kim E.
“Their efficiency.”
–Deidra F.
“He returned my rental car for me unsolicited.”
–Doug H.
“They were nice.”
–Gabriela B.
“They were able to fix my car. I trusted them.”
–Sandra D.
“They've gotten the job done whenever I needed it done. They have good customer service.”
–Sarah T.
“It was easy to get a hold of the guy who was working on my car.”
–Benjamin W.
“When I got there, they helped me right away. They got me a rental car quickly. I was so happy about that.”
–Yasmin L.
“The work that they do is excellent. My car looks beautiful. They did an awesome job.”
–Christina G.
“They did a good job fixing my car.”
–Amir E.
“They were prompt, and they worked well with me.”
–Corey L.
“The service, they were good. They were also friendly.”
–David V.
“They were quick, and it was done right.”
–Joseph M.
“The customer service was nice. They repaired my car really fast. In fact, it was like a three day turnaround. I was really happy doing business with them. Everything went really smooth.”
–Julie J.
“They did good work, and they were prompt.”
–Kevin G.
“Customer service and the speed.”
–Kristin B.
“I thought they were pretty straightforward. They did what they said they were going to do, and the estimate was right on.”
–Mark H.
“They were prompt, and they did what they said they would do.”
–Robert B.
“I thought they were honest, straightforward, and they did a good job.”
–Robert H.
“They got the job done quickly, and they were very accommodating.”
–Vivian M.
“The work was done well, and I was very happy with their professional customer service.”
–Brent J.
“They were prompt, and they knew what they were doing.”
–David R.
“The work was good, and they were nice and friendly.”
–Deb W.
“They're located close to my work. The work was done quickly.”
–Ed G.
“The personal service was good.”
–Mark W.
“They did the job correctly.”
–Nancy B.
“They did a good quality job.”
–Paul G.
“They work was done on time.”
–Bill P.
“The prompt service.”
–Monica C.
“They did a great job in terms of workmanship.”
–Rachel M.
“They were prompt.”
–Collin B.
“My previous times with them were good. They cleaned up really well.”
–Don S.
“I like the service and quality of the work. Also, they have the car ready when they promise.”
–L. C.
“They were quick.”
–Kathie H.
“They get our cars back to us within three days, and I wouldn't use any other company. You get what they promise you.”
–M. C.
“They kept us informed and did a good job.”
–Stephen F.
“Their professional approach and the way they followed up with a letter.”
–Gail E.
“The work was great. They explained what needed to be done, and the service was really good.”
–Vince T.
“They fixed my car very quickly.”
–Carolyn F.
“I got a very quick response.”
–Jay G.
“They were pleasant, and they sat down with me and talked everything that needed to be done with my car.”
–Darren H.
“High quality work and easy to deal with.”
–Steven K.
“They were quick.”
–Lisa H.
“They delivered more than they promised. I got my car back a lot sooner than I expected.”
–Will M.
“They do real good work.”
–Alina P.
“It seemed pretty convenient, and they were honest.”
–Robert D.
“They have very good customer service, good people, and the workmanship is excellent. They were quick, they fixed my car properly, and they did more than just clean the car at the end of the work. Also the price was right.”
–Christine L.
“They gave me a printed estimate which they stuck to.”
–Harold K.
“Very accommodating to our schedule.”
–Shelly C.
“They were fast and reasonable.”
–John M.
“The quality of the work.”
–Mike M.
“The service was fast, and the customer service was excellent. They took care of my car before they got paid by the insurance company.”
–Onesifero C.
“The work was fine, and the customer service was very good.”
–Ann Marie B.
“Their work is always good. I've used them several times before, and I've always had a good experience.”
–Gil F.
“They had friendly customer service, and Lincoln was really nice.”
–Esmyma G.
“They were very prompt, and the quality of the work was excellent.”
–Spaulding A.
“Their good customer service, workmanship, timeliness, and the end product.”
–Rena B.
“The service was great. They were very quick, friendly, and they talked to me with respect. They also made the process very comfortable, and there were no mysteries.”
–Gail B.
“They were really quick. The work was supposed to take five days, but they finished it in three days.”
–Jarrod S.
“They were really easy to deal with, and my car came back looking nice and clean. The work was good.”
–Christine S.
“They were flexible in the sense that they let me bring my car in regardless of how busy they were. They were very honest with their estimates, and they would have told me if I didn't need something done. Also, they worked with me so I don't necessarily have to buy new parts. I never felt like I was being ripped off, and they helped in keeping my bill down.”
–Margot K.
“They were very courteous and customer friendly.”
–Sheila W.
“I liked the customer service, and they were very friendly and helpful. They also made the process easy, and they finished the work.”
–Brian W.
“They were very friendly and efficient. They also took care of me from the moment I entered the shop until I left. They did a big repair job in only four days, and for less than the estimate.”
–Jana S.
“They did good quality work.”
–Mariola L.
“They were fast.”
–Justin K.
“Personal service.”
–Dave A.
“They were very proactive. Ten minutes after my insurance company called me, I was on the phone with Elite. I liked how quickly they started the job.”
–Greg B.
“They did a good job in a timely manner, and they did more than I expected.”
–Mathew R.
“They were very accommodating. I worked with the owner, and they were able to get the work done by Sunday. Also, the price was good.”
–Cory H.
“Their customer service.”
–David B.
“Their service.”
–Ken B.
“I liked the friendly and personable service, and they made everything easier for me.”
–Adriana V.
“Their honesty.”
–Elizabeth W.
“They were friendly, helpful, and they did a good job.”
–Maha J.
“The way my car looked after they completed the work.”
–Ruth F.
“The quality of the work is good.”
–Gary F.
“I could get my car back quickly.”
–Adela H.
“Fast service.”
–Gary L.
“They were pretty quick and timely.”
–Randy G.
“Quick and easy.”
–DANICA B.
“They do a good job.”
–Khoi V.
“They were very professional.”
–Lynn M.
“They were very nice and personable.”
–Danica G.
