The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2005 and March 2010. Customer last names have been initialized for privacy.
“They were convenient and flexible. They catered to what I needed.”
–Richard B.
“I can call Greg and tell him what I am looking for and he can find it. He's great to work with.”
–Roberta B.
“I like the quality of cars they have on the floor. They are willing to warranty their cars.”
–Gary F.
“Very friendly, and they work with the customer very well.”
–Eddie F.
“I really like Greg, the owner. He is not your typical used car salesman. He is honest and straightforward. He will tell you what he can and cannot do.”
–Lee F.
“They were nice and honest.”
–Mark F.
“Low pressure and satisfaction, I was very satisfied. In most cases buying a car is a chore. It is not a happy situation, but they were great.”
–Gary N.
“I adore them.”
–Mary P.
“They were knowledgeable about what they were selling.”
–Michael P.
“They are responsible and willing to work with us to get what we needed. They customer service was great. They were highly recommended to us by a good friend.”
–Louis P.
“Good cars in an indoor showroom at a reasonable price.”
–Kit R.
“My husband's boss recommended the company.”
–Robert R.
“I felt that they were honest. I knew what to expect and they followed through. They are a great customer service company.”
–Cindy V.
“They have great personal service and good products.”
–Shelly B.
“They seemed very easy to work with and very upfront.”
–Michael B.
“I like their personable customer service.”
–James B.
“They were very helpful, quick, and knowledgeable. He went the distance to make the sale.”
–Cynthia C.
“They were fair and stood behind the car that they sold me. I have purchased three cars from them.”
–Daniel R.
“They were very easy to work with.”
–Katrina V.
“I like that they are direct and honest with me.”
–Kathryn C.
“I liked that they were honest and that there was no fooling around. They were straightforward. They gave me the deal that I wanted.”
–Amanullah G.
“Their honesty and integrity.”
–James L.
“I liked the fact that I got personal service from the owner. He explained all the options to me.”
–Clifford W.
“They were somewhat fair in their dealings.”
–Phillip F.
“The large selection.”
–Richard E.
“I like the fact they are a one-stop shop.”
–Brue T.
“They had their act together, and everything went smoothly and quickly.”
–Bill S.
“I liked the low price and the good quality of the cars.”
–C. J.
“They were very friendly, and they had fair prices.”
–Cameron D.
“Practical, candid, and knowledgeable.”
–Dale B.
“He is very fast and straightforward.”
–David A.
“I liked his honesty, integrity, and he fixed a problem I had right away. Hew was just awesome.”
–Dennis R.
“The convenience that he offers.”
–Deron A.
“Easy to work with.”
–Donald B.
“The attention they gave us and the outstanding prices.”
–Donald H.
“I liked the customer service, and they were able to get the car I wanted.”
–Frank B.
“The guy there is very friendly.”
–Galaya O.
“Marilyn is wonderful and her customer service is great. They always give me a loaner car so I am not late for work. Also their services have been superb.”
–Linda S.
“We bought two cars from them due to the personal service, and the owner does what he has to do to make things right.”
–James M.
“I liked Greg, his personality, and his integrity.”
–Cheryl L.
“My brother recommended Greg to me, and I really liked the deal I received. I found Greg to be very honest and easy to talk to. I am very satisfied with the car I purchased and the whole transaction.”
–Julie A.
“Availability, attention to customer service, clean shop, and a good place to work with.”
–Kathleen V.
“The customer service was fast and painless. I walked in the door, and an hour later I had a car.”
–Lee P.
“His ability to meet our schedule and his flexibility.”
–Michele M.
“He was personable, and he seemed to like what he does.”
–Matthew W.
“The service.”
–Myrna B.
“It was a pleasant experience.”
–Peter S.
“No pressure.”
–Raul B.
“Not having to deal with a dealership.”
–Robin C.
“All of the cars were very clean and nice. He was a nice guy, and there was no hassle.”
–Leslie M.
“I trusted him, and that's so rare in this industry. I appreciated working with someone who has integrity. It's a very simplified process. You walk in, he says here's what I got, and he gives you a good price. Also, his place is very neat and organized.”
–Steve G.
“The owner is honest, and he knows his business. I trust him.”
–Steve W.
“The price and the service we received were great.”
–Steven M.
“I like the fact that the owner is the salesperson, and he doesn't try to oversell. He's also flexible with his hours.”
–Steven S.
“He is diligent, and he looks out for his clients.”
–Terry D.
“We told him what kind of car we were looking for, and he found just what we wanted. He was very honest and nice to deal with.”
–Thomas D.
“Very responsive and good service.”
–Susan K.
“He's honest, he has good quality cars, and he's willing to satisfy the customer. He's not out to gouge the customer.”
–Barbara M.
“Personable and not pushy.”
–Elizabeth L.
“I like that he gets clean cars, the kind of cars I'm interested in. Also his prices are fair.”
–Yoke M.
“I liked the good customer service.”
–Anthony S.
“Quick, honest, and good value.”
–Bradley D.
“He is very good with what he does.”
–Amy M.
“I am totally satisfied with the car, and it runs great.”
–Carol H.
“The prices were good.”
–Charlene B.
“The transaction went smoothly. He was fair, and I was impressed with my experience with a used car dealer.”
–Clay J.
“Greg has a great personality, and he follows up on everything.”
–Dan P.
“It's clean, and he seems like a genuine guy.”
–Francesca G.
“The guy was really nice, and I ended up with a good car.”
–K. D.
“Greg is honest, straightforward, and direct. They've been responsive to our requests.”
–Mr. L.
“His customer service and his communication.”
–Michael D.
“His cars are in good shape, and he doesn't hassle or pressure the customer.”
–Philip A.
“He was personable.”
–Marion F.
“He found an unusual car that I wasn't able to find.”
–Roger S.
“Personal service.”
–Stewart L.
“He was very flexible and easy to deal with. Also, the prices were not as high as I thought they would be.”
–Vance R.
“It was low pressure.”
–David B.
“Personable.”
–David W.
“They were efficient.”
–Dennis S.
“They were low pressure, accommodating, and I got what I needed.”
–Jennifer J.
“I just liked Greg. He was a good guy, and he offered us good customer service.”
–John B.
“I liked the honesty more than anything else. He was very open about disclosing all the details about the car, and he gave me the documentation which showed what he had done for the car.”
–Jonathan G.
“They are very convenient.”
–Kerry M.
“He was really personable, and I liked his style.”
–Maria S.
“Low pressure.”
–MaryAnn C.
“They're friendly and knowledgeable.”
–Mathew M.
“I liked the size of the facility. You get more personal care that way.”
–Nancy B.
“He is very thorough, and he knows what he is doing.”
–Peggy S.
“I really like Greg, and the fact that he stands behind the cars he sells. I am a single mother, and I appreciate his honesty. I am so satisfied with Greg, that I have already purchased two cars from him.”
–Rene R.
“He was willing to give us a good deal.”
–Robert C.
“I liked Greg. He made it easy.”
–Robert S.
“He had good quality cars, and the price was right. Also he had good customer service.”
–Sally R.
“I received good service from Greg, and he was very nice.”
–Shannon O.
“He was very straightforward.”
–Stephen J.
“Relaxed, helpful, friendly, and a great guy to work with.”