Find Local Companies Rated Highest in Quality
Dennett Tile & Stone, Inc. Survey Responses
“They were prompt, they did a good job, and everything was correct.”
–M.C.C.
“Their friendliness and willingness, they were there to problem solve and work with us.”
–M.H.D.
“Their showroom is fantastic. They have a great selection. They are friendly, knowledgeable, and informative. They work with you. I am an interior designer, so I use them a lot.”
–S.E.I.D.
“They are very professional. They gave us a quote and it was accurate. They didn't go over budget. They said they would have the tile installed at a certain time and they did. They were great about our input and they cleaned up after themselves. They did a great job. They were great.”
–Bob B.
“They were knowledgeable and upfront. They had a wide selection of product. Based on my experience, they deserve to remain Diamond Certified.”
–Don K.
“Their honesty.”
–Helaina F.
“They were very professional and on time. They did a beautiful job. They came in when they said they were going to, they were very organized, and they cleaned up well.”
–Jan L.
“The diversity of the product, and their prices were excellent. They had a lot of remnants for us to choose from. We ended up taking some remnants.”
–Laura J.
“I felt that both of the people I worked with were very concerned about customer service and making sure I was happy. They offered me good advice.”
–Margaret B.
“The fact that they did exactly what I wanted with no problems.”
–Matt H.
“The young man I dealt with when I was buying seconds in the back was very helpful. He knew his stock, as to what he had and what he didn't have. They run a very efficient organization. Everyone seemed to know what they were doing. I needed some edging pieces and they were able to get them to me in a couple of days. I was very happy with the experience.”
–Nadya C.
“Their salesmen and their help, they were very helpful and low pressure. They let us know what they had. They also let us know they were there to help if we needed it.”
–Rick Z.
“They were very attentive. Terry was a great customer service person. He took care of everything. They took care of us really well. We were happy with everything.”
–Robert P.
“They were very friendly, very helpful, and very knowledgeable. I just liked them.”
–Steve A.
“He was very easy to deal with. They gave me a general, ballpark figure of what the cost would be for a certain type of marble. It was accurate. He gave me a formal quote within a day or two. When I asked for a change, it was done. He did the work very quickly and it turned out great. The people were very helpful the whole time. I worked with Rick. The turnaround was fine.”
–Stuart B.
“The people that I worked with.”
–Cory R.
“I liked their scrap pile in the back. I used one of their remnants. They also had the nicest granite I have seen in a store.”
–Denise D.
“They were friendly. They had a lot to choose from. They were very helpful with answering any questions that I had.”
–Denise F.
“They seemed to have a fair price. They were courteous.”
–Jack G.
“I liked the salespeople and the way they helped me out. They were knowledgeable and friendly. They were tasteful, in terms of looking at what I had. What they offered looked good.”
–James S.
“They were prompt when I was inquiring. I was looking to match an existing tile. They did their best to try to find the match. When they couldn't find the exact type, they found one that was close enough and that would contrast well. They did a pretty good job.”
–Jeff P.
“They were friendly and they were willing to talk to me and explain things. I liked the education that I got from them. They explained the different types of granite. I was concerned about cleaning it. They went through the process of explaining how it was made, how it was done, and how to protect it. They explained what to use it on as well. They were very informative. They were very friendly when I called them on the phone. They were very informative, polite, and they got me to the person who could help me. When I went in, the representative didn't know how to answer a question, but the owner came out. He spent twenty minutes with me, educating me about the granite.”
–Lynn C.
“I thought they were very professional and knowledgeable. They greeted me at the door, and they made sure that I had the information I needed. They just knew their job. I would definitely go there to purchase material. They know their product.”
–Bob W.
“I liked the people that I dealt with and the person who handled the custom cut tiles.”
–David B.
“Their workmen, they did good workmanship and cleaned up before they left.”
–David H.
“They just did everything they said they were going to do on time. They were neat, clean, on budget and they did a great job.”
–Darlene B.
“I'd say the company as a whole was great.”
–Kandy M.
“I liked the customer service, the craftsmanship and the follow-up. They were really helpful. They were there to answer questions after the job was done.”
–Barbara W.
“Their customer service, and they were right there when I had a problem. They took care of it. It's probably one of the better places I have used, and I am a general contractor.”
–Jimmy
“Quality and price.”
–Maureen W.
“We had stone countertops put in. They had a very big selection to choose from. They were very easy to work with and they did a very fine job with the installation. Also, we had tile installed in the bathroom. They did an excellent job laying the tile and the grout in the bathroom floor.”
–Bob D.
“They were on schedule and they had a good follow-through.”
–Jim G.
“We know everybody up there. They are very friendly and they do everything that we ask. They are very helpful.”
–Karen D.
“I actually know the owner. He is really hands-on. If there is a problem, he deals with it immediately. He doesn't slack and he is very organized. There is a really good bunch of people working in their office. The guys in the field are awesome too. He's got really top-notch people in Santa Rosa. They also have state-of-the-art, awesome equipment.”
–Ethan T.
“Timely service, and they are good.”
–J. S. I.
“They have a lot of different things that I haven't seen any place else. I fell in love with the granite that I haven't seen at any other place. Terry is just so marvelous. She went to find some copper for me and got a really great price. She saved me a lot of money with her business logic. I am so pleased with them. I have recommended them to my friends and we have already discussed my next project.”
–Lee S.
“Both the selection and the service were superb.”
–Cathy K.
“They were very accommodating. I liked their explanation of the quality, their staff and the choices that I had. They explained the cost and everything. I was impressed. He introduced color options in detail including oil textures.”
–Maria S.
“The people, quality, cleanliness, and they pay attention to environmental issues. The people were knowledgeable. I liked their personalities. The place where I went in to make my purchases was clean. They do all kinds of recycling, try to limit their water usage and sell their scraps. I liked their quality.”
–Sandy N.
“I liked Terry, the woman who works there. She walked me through the services and she was really helpful.”
–Patty T.
“Rick, at the fabrication facility, was helpful and accommodating. He really worked with me.”
–John J.
“They did it fast and everything was good.”
–Don S.
“Their responsiveness to service requests and special needs, they made a special accommodation to strengthen the foundation on which the granite was going to sit. They were willing to undo what the previous contractor had done to make the base stronger.”
–Carolyn P.
“They were very responsive to what I needed done.”
–Mella M.
“The total competence of Rick, he knew exactly what he was talking about. He did not mislead us. He did everything he said he was going to do.”
–Jim G.
“There is a lot of selection.”
–Robin W.
“I would say the pricing.”
–Dennis T.
“They have a wonderful showroom. Their shop is clean and neat. Their selling package is one of the best out there. Their frontline image is wonderful.”
–Mike M.
“Customer service was good, they took care of everything.”
–Steve B.
“They were hassle free.”
–Q.C.
“I liked that there was always someone there to answer the phone. They were prompt at coming out and assessing the problem. They were very clean.”
–Tracy E.
“Reliability.”
–Larry D.
“They came when they said they would. They did a nice job.”
–Kathy C.
“The quality of the customer service and the personal touch.”
–Brad K.
“Very professional.”
–Susan F.
“The communication and they are organized.”
–J.M.
“They have a sense of humor. They are worthy of trust.”
–C.V.C.
“Their quality work and the level of service.”
–N.C.
“Great personal service.”
–Sue N.
“The lead for the project, Nick, was absolutely great. He allocated the workflow well and he planned well. He didn't have a lot of bumps. I was very satisfied. He showed up every time.”
–H.F.H.
“Their quality of work.”
–N.K.B.
“Very responsive.”
–Robin W.
“I love the efficiency. I also love James and Rick. If there is a problem, they come right out to fix it.”
–S.K.B.
“They were prompt. They did a good job. They were on time and on budget.”
–J.C.
“They were responsive, and they did a good job.”
–Amanda A.
“I wanted the work done, and it got done.”
–Andy L.
“They came on time and did quality work.”
–Andy B.
“The guy who was in charge of doing the tile was really good at laying things out. He patiently explained how it worked and gave me examples of what each of them would look like.”
–Ann K.
“They did a wonderful job. I would highly recommend them. They're great.”
–Anne R.
“They were a large enough company to handle the volume.”
–Arlo M.
“The people that we worked with.”
–Arnie R.
“I liked the workmanship and the courtesy of the installer. He was very pleasant, helpful, and he did a really good job.”
–B.
“They get the job done.”
–B.R.C.
“The quality of their work.”
–Bob D.
“They were fast and thorough.”
–Bob M.
“The quality of the work and the products.”
–Bonnie L.
“I think they're fantastic. They have a positive attitude.”
–Brendan T.
“The customer service was very prompt.”
–C.C.C.
“The quality of their work was fantastic.”
–C.C.M.
“The customer service was excellent.”
–C.F.C.
“They specialize in certain things that othercompanies don't.”
–Charlie C.
“The way they responded to a few issues that came up during the installation was very professional.”
–Cheryl A.
“They showed up on time.”
–Chris F.
“I appreciated their flexibility and getting the job done in a timely manner. I am the owner of a rental property in Sonoma County. They went out of their way to keep me informed of the work process.”
–Christine A.
“Their knowledge and skills.”
–Chuck L.
“They did a great job.”
–Cindy K.
“They did quality work, and they were easy to work with.”
–Claire B.
“Overall, I thought they did a great job. I've been doing business with them for about 15 years.”
–D.S.
“Their two sales representatives were awesome.”
–Dave Z.
“They were easy to deal with and helpful. They provided me with a lot of information.”
–Debra B.
“They were reasonable, and the quality of the work was good.”
–Dick S.
“They were dependable, professional, and they had a knowledgeable staff. We had a great experience with them.”
–Doug D.
“The quality of the product, the expertise of the workmen, and their cleanliness.”
–Duane C.
“Everything was done on time. There were no delays.”
–Eric S.
“They were on top of the job, and their scheduling was good.”
–F.C.C.
“The quality of their work.”
–G.C.
“Their response.”
–G.H.A.
“They are very efficient, professional, and knowledgeable.”
–G.M.C.I.
“They did a great job.”
–G.R.C.
“I love the guy who helped us. I thought he was very responsive.”
–Gary L.
