Deckmaster Fine Decks Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between February 2009 and March 2010. Customer last names have been initialized for privacy.

“They have fine carpentry skills, the ability to follow a plan, and they can improvise around various problems. They have a good knowledge of how to use different materials, as well as knowledge of the woods, including synthetic wood. They came in on quote, they executed exceptionally well, and they went above and beyond our expectations. They also have health care coverage for their employees. I did not want to hire anyone that did not treat their employees well, so that was one of the things that I asked about prior to hiring them.”
–Andy K.
“The craftsmanship of the installers, and they were very thorough. I liked the engineering that went into it and the materials they used.”
–Marilyn A.
“The finished product looked good.”
–Michael F.
“I liked the workmanship and the personalities of all of the people, as well as his wife who helped out. They were very involved in their product. They have used our deck for various ads or for new customers. It was such a good job. They got on the job very quickly and were very attentive to the details.”
–Jim F.
“He built it as if it was for his own home. I am just in love with this deck. It is flawless. Even guys that do decks comment as to how nice it is. I am happy as heck.”
–Terry F.
“The quality of the work and the communication that I had with the owner, he came out to the house a couple of times and explained the pros & cons of different products.”
–Debra L.
“They do good work. I haven't had any problems.”
–Janene S.
“The design of the deck, or in other words the use of Deckmaster stainless steel brackets to keep it from warping, it was a great design. It was also very beautiful.”
–Jon S.
“I liked the impeccability of the work and the routine that the workers had, they were systematic, punctual, and pleasant.”
–Malika E.
“They were on time, neat, and they followed through.”
–Nicholas S.
“Their professionalism, I was very satisfied overall.”
–Victoria L.