David Bianchi Home Repair, Inc. Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2008 and March 2010. Customer last names have been initialized for privacy.

“They were sensitive to what I wanted and willing to make accommodations. They helped out in any way that I needed additional assistance. I thought it was a very personable business.”
–Steve B.
“He was timely in his work, his craftsmanship was excellent, and he was very trustworthy. We had an emergency and he was there the next morning. He was great with us. We were just really happy with him.”
–Brenda A.
“His promptness and detail.”
–Carrie F.
“They were here on time. They got the work done exactly the way we asked, and it was done quickly. We were really very happy with them.”
–Erika K.
“David was very knowledgeable. The crew was extremely skilled and professional. The entire crew was very dedicated and willing to make sure the job was completed before they left. They did some extensive plumbing and remodeled our entire house. It looks great. I will continue to use David in the future and recommend him to my friends.”
–Dave B.
“He just did fantastic work. He was on time and available when I needed him. I have used him twice so far because he did such good work. He was just great.”
–David S.
“They were friendly and trustworthy. They cleaned up after they were done. They did a wonderful job. I was very pleased with their work.”
–Fannie T.
“Good people.”
–Wilson F.
“Being able to trust his input and ask him for suggestions, I thought he did a really good job.”
–Frank J.
“They are very professional. They come in, get the job done, and clean up after themselves. I have no complaints.”
–Craig G.
“They were dependable. They did an excellent, professional job. They definitely knew what they were doing. They were very courteous and they cleaned up after themselves. They worked when we were gone and we felt comfortable with that. I can't really say enough about him and his crew. They were just great.”
–Sherry C.
“The job was done well.”
–John B.
“We were very happy with them. The finished product was much to our liking. The price was fair.”
–Linda K.
“He is very trustworthy, conscientious, and clean. He completes his work and lives up to what he says he's going to do. Price wise, he is reasonable. I'd take him over anyone cheaper any day.”
–Esther L.
“They were very organized, neat, and clean. They said they were going to be here at a certain time and they were. The job consisted of a kitchen and bathroom remodel. It looks amazing.”
–Jim M.
“They are efficient and friendly. I think the price is fair.”
–Tom N.
“I liked the workmanship, the way they finished the job, and the cleanliness. They were very courteous people. They told me what it was going to be and what needed to be done. They didn't cut corners. They did it from beginning to end just the way I wanted it. I was very happy with them.”
–Ralph H.
“Dave was 'Johnny on the spot'. He did what he was supposed to do. He was even referred to my mother-in-law's home. He went out of his way to make sure everything was right. It is very refreshing to know that there are still companies out there that go way out of their way to satisfy the customer.”
–Rich P.
“He is very trustworthy. He did a great job installing the windows in the bathroom. He also added a new sink in the kitchen.”
–Richard S.
“I trust him. He has been doing work for me for many years.”
–Barbara T.
“The men who worked for him were wonderful. They were very courteous and they never left a mess. I thought that was great. I thought they did great work. The roof caved in on part of my house. They said they would have someone over in fifteen minutes and they did.”
–Valerie R.
“I get excellent service. I have been using them for a long time. I trust them.”
–Don W.
“David Bianchi has put out every fire I've had in the last fifteen years. He gets everything done. I've never had to call him back in fifteen years. Everything always passes code. He has done about six hundred or so jobs and they've all been perfect.”
–R.P.
“His professionalism, quick response, and honesty, he's got a good reputation. I've known and seen his work for years.”
–Juanita C.
“They are quick about getting the estimates and very good about calling. I am a Realtor and I use him a lot. He is always 'Johnny on the spot'. He gets the job done. In our line of work, they open it up and all of a sudden it costs more than the estimate. He would never do work without an authorization. The job is always complete and clean when his crew leaves.”
–Sandy S.
“He's thorough, efficient, and on time. If something needs to be fixed, he goes over and above. I highly recommend him. I've used him several times. I've used a lot of contractors, but he's my main guy.”
–Kelly N.
“Dave is on top of everything. When I call, he gets right back to me. When I need something, he's right there. He's just on top of it. Top quality work, very dependable, very reliable, responsible, and he has a reasonable price.”
–Joe R.
“They were dependable.”
–Glen D.
“You can just tell him to do it and he gets it done.”
–Jennifer H.
“I liked their personal touch. They worked pretty good as a team and it ran pretty smoothly. Also, the employees I had were very courteous. They cleaned up after themselves.”
–Tom P.
“He is reliable and he responds quickly.”
–Ann M.
“He is very easy to get in contact with. I have used him many times over the years and he has never disappointed me. I am a property manager and I will continue to use David's services.”
–Rick J.
“He kept me informed. I could talk to him about anything.”
–Glenda G.
“They know what they are doing.”
–Burt C.
“I thought they were honest and trustworthy. They had some good suggestions.”
–Sue S.
“They are reasonably priced and they do good work.”
–Audrey L.
“David is a great guy. He is the reason I chose the company. He had done work for my ex-wife.”
–Frank B.