The following are verbatim customer responses from research that American Ratings Corporation conducted between January 2008 and March 2010. Customer last names have been initialized for privacy.
“The salesman was very good and helpful. He delivered everything that he promised.”
–V.W.
“They worked with me. Art bent over backwards for me. When I had to add on a new section, they had everything here on time. I ordered some new trim from him, and he stored it until I was ready for it. He worked so hard. He was so patient. There were no mistakes.”
–Carmelo T.
“They were very professional, and they considered all of the details of our design. Nothing was left out.”
–Dan S.
“They have very good customer service. They spend a lot of one on one time with each customer. They don't rush the job. They help me by answering all of my questions.”
–Joe P.
“The patience and the thoroughness of the salesman, he took the time to make suggestions about how the room was supposed to be laid out, based on the best efficiency.”
–Karl K.
“Jorge was very good. He took the time to come out and take the measurements. Everything turned out well. He took great care of us.”
–Kathy M.
“Everything, from the salesman, to the quality of the cabinets.”
–Keith R.
“The quality of the cabinets and the efficiency of their installation.”
–Michael B.
“Jorge, the guy I worked with, was very professional. He didn't mind the changes I made. Any problems that I had, he had resolutions for them.”
–Tracey B.
“I've been doing business with them for twenty years. They are friendly, and they always give me good service. Their prices are fine.”
–S.R.I.
“I've been doing business with them for thirty years. We always get along.”
–Joe D.
“Their service, availability, and cooperation.”
–Mike K.
“They were responsive. I was very satisfied with them.”
–Priscilla W.
“The product was as expected, and they used electronic tools to produce an image of what the product was going to look like. The salesperson handled it well.”
–Robert G.
“They were very responsive. We had issues with some boards that were warped. They were very helpful with replacing them.”
–Sherman J.
“The accessibility of their showroom.”
–Wendy L.
“The quality of their cabinets.”
–Doyle T.
“They had a variety of price levels and styles of cabinets. They did a fine job.”
–Mark S.
“I liked the salesperson. The showroom was accessible and parking was easy.”
–Francis O.
“The quality of the product, and we had dealt with them several times in the past. We have always been satisfied with their work.”
–Jerry H.
“After visiting the showroom, the quality looked good, and the price was right.”
–Richard B.
“The employees were easy to get along with. The service was good.”
–S.R.I.
“I received a good service from them.”
–David P.
“They were able to do something that I needed. I only needed the doors and draw fronts, not the whole cabinet. They were willing to do it, and they did a perfect job. They were also very flexible. They educated me on the different grades and qualities of c.”
–Ellen G.
“They are easy to deal with. The cabinets are made of quality material.”
–Keith R.
“The quality of the construction, the design, and the wood grains.”
–Larry R.
“They are very helpful. They make good recommendations. They deliver when they say they will. They are timely and dependable as well. I am very pleased.”
–Suzanne A.
“The service and the product.”
–Allene P.
“The personalized service that I received, any questions I had, he answered. We went over everything together. He suggested ideas, and the service was really good.”
–Fernando G.
“The quality of the cabinets.”
–Kathy M.
“We gave them a description of what we wanted, and the salesperson recommended something that fit our needs exactly.”
–Thomas C.
“The salesman, he was good.”
–Rick D.
“The sales personnel.”
–Lori R.
“The product itself and the quickness of the order.”
–Helma S.
“The cabinets, the follow-through and the service were great.”
–Jeannie F.
“I liked the fact that there was no extra charge for the kitchen design.”
–Debbie C.
“They were efficient and got the work done.”
–Russ C.
“Price.”
–Julie A.
“I liked the quality of everything.”
–Jerry H.
“They stand behind their products.”
–Lena D.
“Everything, the cabinets come pre-set and they fit very well.”
–Brianne H.
“They made it easy and the price was competitive. It was a smooth process.”
–Lindy H.
“I just think that they're great.”
–Jean K.
“Their staff is very helpful.”
–Tim S.
“I don't know. I just know that they were good.”
–Jan V.
“I just like the way they have their showrooms and their price is good.”
–Rose C.
“The staff and the time they spent with me, they didn't rush me to make up my mind. They also did a computer rendering of what the cabinets would look like and gave me a copy of it. Also, they made suggestions for the type of cabinets and they gave me a list of people to select from to install them. Their hospitality was good. If they don't have what you're looking for, they take every opportunity to get what you requested or give you a second choice.”
–Charlie K.
“The people.”
–Sandy W.
“I ordered the cabinets I wanted and I like the way they work.”
–Missy R.
“I liked the fact that they went over the designs with us.”
–Jana C.
“I like their attention to detail and their follow-through.”
–Jim J.
“I liked the cabinets. I am satisfied.”
–Eleanor C.
“I ordered and got what I wanted. They fit perfectly and look great.”
–Betty F.
“We looked, we ordered, they delivered, and the cabinets work great. We are very satisfied.”
–Bill B.
“They were helpful and did the job in a timely manner.”
–Tracy A.
“I love the design choices of the cabinets. They were helpful and prompt with the delivery.”
–Marjorie P.
“The cabinets, and I got a good service.”
–Phillip T.
“The cabinets are so easy to clean. I'm very happy with them.”
–Amy W.
“They were pretty meticulous with the orders.”
–Grant N.
“The man that sold them to us. Jesus was the best.”
–Milton Y.
“The customer service, and the design team did a good job.”
–Ron E.
“They do a good job.”
–Joseph G.
“The quickness of the service and the personal details, we were very satisfied with the customer service.”
–Jim M.
“The quality of the cabinets.”
–Jeannie F.
“They did everything in a timely manner.”
–Stephen W.
“The gentleman who helped us was very helpful and knowledgeable.”
–Rick S.
“They are very professional.”
–Victor D.
“They did everything for us and the cabinets turned out beautifully. We were very happy with the service we received from them. I didn't have to do a thing. It was great.”
–Carol P.
“I love my rolling counter. They were so very helpful and did a great job.”
–Mary C.
“The quality is good.”
–Joane H.
“They had the product and they were very helpful.”
–Luis V.
“Responsible and responsive.”
–Charles G.
“It was made the way we wanted it.”
–Mildred D.
“They came when they said they would and did the work. They came back to replace something when it broke. They took pride in their work. They were nice and didn't leave a mess. We were happy with their performance.”
–June D.
“They were personable and easy to work with. Their customer service was good.”
–Diane M.
“They took care of the issues right away.”
–Sandra B.
“The quality is really good.”
–Molley R.
“I liked the variety of cabinets that they had.”
–Warren R.
“The price and the quality, the salesmen were great and we were very satisfied with our cabinets.”
–Donald G.
“Pricing and quality.”
–Patricia Q.
“The personal service from Jesus, the designer.”
–Allen R.
“Their service, they're very nice people to work with.”
–Janet M.
“Just the quality.”
–Molly C.
“The cost, also the sales representative was good with his sales information and measurements.”
–Alex T.
“They were helpful and I liked the quality of the cabinets.”
–David B.
“They are great people, very professional.”
–Mary W.
“They did a very good job.”
–Riane E.
“The design of the cabinets.”
–Ronald C.
“The variety of choices.”
–Peggy W.
“Good business, they conduct themselves well.”
–Richard P.
“They had a nice display and the gentleman who assisted us was very helpful. We purchased a vanity from them.”
–Pat M.
“They were very fast.”
–Tina A.
“I thought they were very professional and their pricing was good. Their service was very good.”
–John K.
“The look of the cabinets.”
–John E.
“They are knowledgeable and good to work with.”
–Robert D.
“I like my salesman, Bob. He was very helpful.”
–Eric B.
“They have good knowledge and experience.”
–Bill P.
“I liked the service, the quality and the pricing was good.”
–Elaine R.
“The quality of the cabinets.”
–Paul F.
“The personal service we received from Cypress Cabinets was great.”